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Customer Reviews of Hendrick Volkswagen Frisco

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248 sales reviews
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  • Great experience x 2

    5 out of 5 starsby Cory on 05/28/2025

    I’ve purchased two cars from Hendrick VW in the past year, and each time has been a great experience thanks to George Strong. George is professional, knowledgeable, and genuinely cares about helping you find the right vehicle in your price range without any pressure. Both purchases were smooth, straightforward, and handled with top-notch service from start to finish. I truly appreciate the honesty, efficiency, and attention to detail George and the Hendrick VW team bring to the table. Highly recommend to anyone looking for a hassle-free car-buying experience!

  • Great experience!

    5 out of 5 starsby Neal on 05/07/2025

    George Strong was great! The whole process was straightforward and easy. George was honest and made the whole experience a pleasure. I highly recommend Hendrick Volkswagen.
    • Hello Neal, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

      by ALI MAHDI on 05/08/2025


  • Exceptional Sales Support

    5 out of 5 starsby Bill on 04/30/2025

    Our sales Advisor Ricardo was not only very knowledgeable, he was extremely professional, supportive and service oriented. His approach was very genuine and he most certainly wanted us to be comfortable with our purchase.
    • Bill, we're happy you found our staff to be so supportive during your experience here at Hendrick Volkswagen Frisco. Thank you, and have a fantastic day!

      by ALI MAHDI on 05/07/2025


  • Thank you Ricardo and Kenia!

    5 out of 5 starsby Bri on 04/18/2025
    updated 04/24/2025

    Ricardo and Kenia were an absolute dream to work with! They made my husband and I feel so comfortable and well taken care of during the car shopping process. I appreciate that they kept in touch but didn’t overwhelm us between visits. We were never pressured but they helped us to feel very comfortable in our choice by providing so much information on the car, the features and the process as a whole. I’d get a car from them again in a heartbeat and would recommend anyone looking for a car pay them a visit. We got a great deal and love our new Atlas! Thank you Ricardo and Kenia!
    • Bri, we are so happy to read such a great review about Hendrick Volkswagen Frisco! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

      by ALI MAHDI on 04/25/2025


  • Strong Partnership

    5 out of 5 starsby Chris B on 04/20/2025

    I recently bought a GTI from George Strong to replace my 2019 GLI, which I had also purchased from him 6 years ago. George makes these consequential transactions as fair and easy as possible. I do not generally like sales engagements, but every chance we get to do business with George and Hendrick VW Frisco is a joy.
    • Hi Chris B, thank you so much for your positive comments about Hendrick Volkswagen Frisco! We sincerely thank you for the positive review, and look forward to seeing you again soon!

      by ALI MAHDI on 04/23/2025


  • Thanks George

    5 out of 5 starsby Ricky V on 04/03/2025

    I was very pleased with my everyone at Hendrick VW in Frisco, particularly George Strong. They were honest, professional, and easy to work with. I eventually ended up buying a different car but would not hesitate to come back to Hendrick.
    • Ricky V, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day!

      by ALI MAHDI on 04/03/2025


  • Great experience

    5 out of 5 starsby Sai on 03/01/2025
    updated 03/10/2025

    I had an excellent experience with Ricardo at Hendrick VW Frisco. He was knowledgeable, patient, and truly listened to my needs, making the car-buying process seamless. His professionalism and friendly attitude made the experience enjoyable. Highly recommend him if you’re in the market for a VW!
    • Hello Sai, we appreciate you taking the time to leave us this feedback. Thanks again for taking the time to leave us this information about your recent visit. Take care!

      by ALI MAHDI on 03/12/2025

  • Amazing Service from Ricardo Bolaños!

    5 out of 5 starsby Yogitha on 03/01/2025

    Ricardo made buying my blue 2025 Taos a breeze—professional, knowledgeable, and incredibly helpful. He listened to my needs, answered all my questions, and ensured a smooth, stress-free process. His dedication to customer satisfaction truly stood out. Highly recommend Ricardo for anyone looking for a great car-buying experience!
    • Yogitha, we are very happy we could provide you with a positive experience! Thank you so much for your feedback! We hope you have a great day!

      by ALI MAHDI on 03/03/2025

  • Incredible experience leasing a new car!

    5 out of 5 starsby Jim S on 02/10/2025

    I recently leased a new car from Hendrick Volkswagen of Frisco, and the entire experience was seamless from start to finish! George Strong in their sales team is extremely knowledgeable, professional, and truly went above and beyond to make sure I found the perfect vehicle to fit my needs and budget. The process was smooth, with clear explanations of the terms, and no hidden surprises. I appreciated the transparency and the willingness to answer all my questions. The car itself is fantastic brand new, well-equipped, and a joy to drive. If you are considering leasing a car, I highly recommend you reach out to George Strong. Their customer service, fair pricing, and hassle-free experience made this an easy and enjoyable decision. I will definitely be returning when my lease is up!
    • Jim S, it's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

      by ALI MAHDI on 02/12/2025

  • Thanks Ricardo!

    5 out of 5 starsby Fabio Lopez on 02/01/2025
    updated 02/06/2025

    All I can say is a huge thanks for Ricardo and his team, they were very friendly and welcoming! They got to know my needs and made sure I walked away happy. They’re great!
    • Hello Fabio Lopez, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

      by ALI MAHDI on 02/06/2025

  • Amazing Adam

    5 out of 5 starsby CAG on 02/05/2025

    Adam was very patient and knowledgeable when it came to looking at the SE Taos. He was flexible with his schedule and had great communication skills. David, his manager also offered for me to take the SE Taos for 24 hours and that helped seal the deal. I am so very happy 😊
    • Hi Cag, thank you so much for your positive comments about Hendrick Volkswagen Frisco! Please don't hesitate to reach out if there's anything additional we can do for you.

      by ALI MAHDI on 02/06/2025

  • They earned my business!

    5 out of 5 starsby Elizabeth H on 01/20/2025

    I got so lucky working with George! He was prepared, knowledgeable, and patient. It has been so fun to drive around in my new car. Wouldn't have been possible without him!
    • Elizabeth H, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

      by ALI MAHDI on 01/22/2025

  • Easy and straightforward. The way car buying should be.

    5 out of 5 starsby JP on 01/14/2025

    I expressed interest in a couple cars online and George Strong gave me a call almost immediately. He was courteous and professional and accommodating to my schedule. When I got to the dealership he was waiting for me with the cars I was interested in. He wasn't pushy at all. Just friendly and knowledgeable. I reserved a vehicle that day and returned the next day with ready to trade my vehicle. He walked me through the trade process and gave me clear information on the financing before I signed any paperwork. As I signed all the documents (which was done digitally) my new car was washed and detailed, and I was out the door in no time. George was incredibly helpful and followed up a couple times just to make sure I was happy and didn't have any questions. The facility was clean and all the team members were quite friendly.
    • Jp, reviews like this motivate us and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

      by ALI MAHDI on 01/15/2025

  • Made car buying easy!

    5 out of 5 starsby Caroline B on 12/31/2024
    updated 01/06/2025

    Ricky was so easy to work with and made sure we got the best deal. We appreciate you Ricky!
    • Caroline B, we are so pleased you enjoyed your visit to Hendrick Volkswagen Frisco! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

      by ALI MAHDI on 01/08/2025

  • Excellent Customer Service from George

    5 out of 5 starsby Rajavamshi on 12/31/2024
    updated 01/06/2025

    George Strong provided outstanding service while helping me choose the best deal on the New Atlas Cross Sport. He was knowledgeable, patient, and genuinely cared about finding the right car for my needs. His expertise made the entire process smooth and stress-free. I highly recommend George to anyone looking for excellent customer service and a great car-buying experience. Thank you, George Strong!
    • Rajavamshi, it's experiences like yours that really keep us motivated! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

      by ALI MAHDI on 01/08/2025

  • Highly recommended!

    5 out of 5 starsby Pineconecounter on 12/31/2024

    Great car buying experience at Hendricks Volkswagen Frisco. George Strong Is a pleasure to work with. No pressure sales. Answered all my questions about the different vehicles I was interested in. George was able to process the bulk of the paperwork before I arrived and made buying my first new car an enjoyable experience. Love the Monterey blue 2025 Volkswagen Jetta. Wade in the finance department was easy to work with. Patiently answered questions and explained all my options. Big thank you to the team at Hendricks Volkswagen. Highly recommend.
    • Pineconecounter, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

      by ALI MAHDI on 01/02/2025

  • Excellent Customer Service by George

    5 out of 5 starsby Rajavamshi on 12/31/2024

    George Strong provided outstanding service while helping me choose the best deal on the New Atlas Cross Sport. He was knowledgeable, patient, and genuinely cared about finding the right car for my needs. His expertise made the entire process smooth and stress-free. I highly recommend George to anyone looking for excellent customer service and a great car-buying experience. Thank you, George Strong!
    • Hello Rajavamshi, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by ALI MAHDI on 01/02/2025

  • Hands down best place to check for new cars

    5 out of 5 starsby Gary on 12/04/2024

    Purchasing a car is about the experience starting right when you walk in the door, arguably even online making that first contact. George was amazing. I came in looking for a very specific Tiguan. My spouse was concerned about different features' price points and we came to find ourselves in an excellent Tiguan SE R-line 4-Matic. George pre-emptively itemized and compared differing models and features, making the differences completely transparent. The experience was above what I would expect from a VW dealership. The environment, and ease of access to check out every model made this entire experience full of value, and I left feeling I made a real connection with the folks there.
    • Gary, we are so happy to read such a great review about Hendrick Volkswagen Frisco! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

      by ALI MAHDI on 12/05/2024

  • Awesome Experience and explanation

    5 out of 5 starsby Gopi on 11/25/2024

    I recently visited the Volkswagen dealership and was assisted by George. Even though I didn’t make a purchase, George provided excellent service. He was welcoming, knowledgeable, and took the time to answer all my questions about the vehicles I was interested in. His professionalism and genuine willingness to help made a great impression. If you're considering a Volkswagen, I highly recommend visiting and asking for George
    • Gopi, it's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and look forward to seeing you again soon!

      by ALI MAHDI on 11/27/2024

  • Straightforward experience with seller

    5 out of 5 starsby Tanner K on 11/23/2024

    George Strong recently helped me purchase a new Volkswagen, and I am happy with the experience. He was straightforward, honest, and incredibly helpful throughout the process. George went above and beyond to ensure I was satisfied with the car, even checking in after the purchase to make sure everything was going well. I truly believe he worked hard to get me the best price possible. If you're considering buying a car, I definitely recommend reaching out to George. He's a straight shooter who genuinely cares about his customers!
    • Tanner K, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by ALI MAHDI on 11/26/2024

  • Easy to work with

    5 out of 5 starsby Jeff in Plano on 11/23/2024

    George Strong is wonderful to work with. He’s knowledgeable, straightforward, and no pressure. These folks are great and I’ll be back.
    • Jeff In Plano, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

      by ALI MAHDI on 11/26/2024


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