Hendrick Volkswagen Frisco
Customer Reviews of Hendrick Volkswagen Frisco
Review type:
George Strong is the Man!
Robert is great!
by Salina on 07/14/2022I purchased my Audi Q3 from Robert Fabian. He was such a great person to work with and did his best to answer all of our questions about the vehicle. Robert has a great personality and was very patient with us. He didn't pressure us and… made the car buying process very enjoyable. He even went above and beyond and cleaned my rims himself after it was detailed in order to make it perfect. After I bought the car, he spent one-on-one time with me to walk me through all the different buttons/settings on my car so I felt absolutely comfortable driving the car. Thank you Robert for making this process so easy for me and my family.Hi Salina, The Q3 you purchased has a gorgeous exterior color! Congrats!! And We thank you for the five stars and the great review. Alex B - Director of Sales
New Jetta Sport 2022
by Sebastian on 07/14/2022Robert Fabian made the car buying experience absolutely easy going and pressure free. After going to another dealership and feeling hounded, Robert made everything stress free and comfortable. I really love the VW brand and the things they… stand for, and he and this dealership represented the brand well! I never felt on the spot or pressure put on, but instead that someone was just trying to help me buy a car while going above and beyond while having a full plate of other clients. I know I can't go wrong working with him again or suggesting family and friends his way either.Hi Sebastian, We thank you for the five stars and the great review. I Am glad to read, Robert took excellent care of you. Alex B - Director of Sales
Fabulous buying experience Robert
by Ashish on 07/12/2022We had a wonderful VW experience at Hendricks VW. Robert Fabian has been such a lively and courteous person. He had a in-depth knowledge about the car and he was patient enough to answer all our queries. He was reachable at any time and… explained us the buying process with ease. He made his best to make Tiguan look as appealing as possible for my family and I am happy with the purchase. I wish Best of Luck to Robert and hope our association continue for years to come.Hi Ashish, I thank you for the recommendation and the great comment. I am pleased that our team took excellent care of you and we most definitely appreciate your business. Alex B - Director of Sales
Hendrick is our Go-To
by Jennifer Hansen on 07/06/2022We are a family of Hendrick cars! Just bought our 5th car with Robert Fabian. Once again, he helped us get into the right car for our needs and budget. Everyone at Hendrick, sales, service, finance, or otherwise, are a pleasure. I always… feel like a priority customer!Jennifer Hansen, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.
Great purchase experience
by nataliehall on 07/05/2022My family and I had a fantastic experience with Robert Fabian at Hendrick Volkswagen Frisco. The process of finding the right car took us several visits and Robert and team were very patient and helpful. We were able to find the perfect new… family car and received a fair trade in and purchase price. Robert took the time to ensure we were comfortable and walked us through our new car features. He is a pleasure to work with and we would purchase here again!Nataliehall, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.
Great Experience
by Natalie on 07/01/2022I had a great experience here buying my car thanks to Zhong Ren! He was awesome and helped me get the exact car I had been looking for. Despite the numerous headaches from other dealerships and car salesmen, Zhong was amazing from the… start. He was super friendly and kept me in the loop with everything regarding the vehicle I was looking into. There was some minor damage on the used car I bought from the previous owner and he went above and beyond to get everything fixed and look like new. I highly recommend Zhong and the staff here!Natalie, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.
Great dealership, friendly people and smooth buying process
by Chinmay Patil on 06/30/2022I bought the VW Taos through Hendricks Volkswagen dealership. While the Taos is smaller than the Tiguan, this subcompact has a roomy backseat and a generous cargo hold. With the turbo charged engine and all wheel drive option, it feels… very powerful. The fuel economy and practicality is a pleasant bonus. I would like to thank George Strong who recommended the Car to me and helped me throughout the process. Hendricks Volkswagen was a great experience and would definitely recommend to my friends and family.Hi Chinmay. Awesome review and I am glad George took excellent care of you. I thank you for your business and welcome to the Hendrick family. Alex Beydoun - Director of Sales
Very pleasant experience
by Shiv P on 06/29/2022We were looking to buy id4. Mr strong was our rep and he went above and beyond to accommodate our last minute meeting request for test drive. One of best car buying consultantation experienceHi Shiv, I thank you for the five stars and the great comment. Alex B - Director of sales
LOVE my new car
by Nat on 06/28/2022This is my first time buying a new car by myself and Zhong was so helpful! He wasn’t pushy or rude like other dealers I’ve dealt with at other dealerships.Hi Nat, I thank you for the five stars and the great review. Alex B - Director of Sales
Car buying made easy - for real!
by Joseph VonDohlen on 06/22/2022Robert was fan-freaking-tastic. After speaking on the phone two days prior, we coordinated a time to pickup the car. He had all the paperwork ready, the car washed and fueled, and parked right up front when we arrived. 3 hours later, we… were driving away happy. Very good experience at Frisco VW. Would suggest looking here if in the market for a VW.Joseph Vondohlen, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.
Excellent Experience!
by dpaul on 06/19/2022George Strong was absolutely excellent to work with and was extremely informative and professional in his interactions.Hi DPaul, We thank you for the five stars and the great review. George has been one of our top notch Sales Consultants for years and always striving to deliver an outstanding customer service. We most def appreciate your business. Alex B - Director of Internet Sales
Hendrick VW for the win!!
by Mattc21495 on 06/15/2022George Strong and his team are truly top notch!!! Could not have asked for a better experience buying my first VW!!!Hi Matt, I thank you for the five stars and the great review. I am pleased to read that George took excellent care of you. Your business is highly appreciate and welcome to the family. Alex B - Director of Sales
THE BEST!!
by BL on 06/14/2022Robert and Ray are exceptionally polite and answered every question I had. They were very receptive and respectful, worked in a timely manner, and was very helpful through each step of the process!! They made it easy and and effortless! I… would definitely come back and recommend this dealership to my friends and family! Overall, I was very pleased with my entire experience with them and all the staff!Hi BL, I thank you for this outstanding review and pleased to read the team took excellent care of you. Your business is highly appreciated and welcome to the family. Alex B - Director of Internet Sales
Great experience
by Leslie on 06/01/2022Paul Gregory made my car buying experience phenomenal. He very knowledgeable and answered all my questions. All car buying experience should be like this one.Leslie, We're so glad that we were able to go above and beyond your expectations!
Great car salesman on point & professional
by Belinda on 05/31/2022Mr Paul Gregory made shopping for a car exciting & hassle free .No harassment…Great experienceHi Belinda, I thank you for the five stars and the great comment. We will always be here for you when needed
Great Customer Service
by BGomez on 05/31/2022First time buying at Hendricks Volkswagen Frisco, we had the best customer service experience, Thank you George Strong!!Bgomez, We're so glad that we were able to go above and beyond your expectations!
George Strong is the man
by PK on 05/26/2022My wife and I brought a brand new id4 from George Strong who contacted us about this car because it’s reservation got canceled. We put down the deposit to secure the car on the same day. The car arrive at Hendrix Frisco dealership 4 days… later. We came in to get the paper work done the next day and drove that car home in less than 24 hours after the car arrived. George has been very pleasant to work with, he is very knowledgeable about this id4 and has been on top of the process from the beginning to the end. This id4 is our second vw and we are going to be vw loyal customer for life.Pk, We're so glad that we were able to go above and beyond your expectations!
Hendrick Volkswagen was great!
by Elizabeth on 05/26/2022Robert Fabian from Hendrick Volkswagen was awesome! He was very patient when I initially ordered my car and helped walk us through the entire car buying process when picking the car. He was very prompt to respond to any questions that were… sent via email or text and extremely helpful and provided regular updates on my order. Two thumbs up!Elizabeth, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.
Buy from Hendrick VW
by Aeriel on 05/12/2022Highly recommend Hendrick Volkswagen in Frisco. Robert was my salesman, and he was very professional and personable. He helped me get the car I wanted, and he and his team made the overall car buying process quick and easy. Will definitely… return to Hendrick for future purchases.Aeriel, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.
Great Experience
by b on 05/05/2022This was the best experience in purchasing a car I have ever had. I made purchases from Sewell, Land Rover Dallas, Vandergriff in Arlington, But Hendrick Volkswagen Frisco was the best. I reached out late Saturday, was contacted back within… 5 minutes, explained I was on my way to look at the car. My Sales Rep. Robert Fabian had the car ready for me and also carfax report already in hand. We test drove the vehicle and he explained all the features, the warranty and available options. Best of all he said there is no pressure to make a decision, just let me know what you think and I will assist you any possible. loved the vehicle. He gave me a idea of pricing may be without pressure to run credit at that time. so I said I will call you first thing Monday. Of course you cant put a car on hold, but he mentioned I will look out for you on this one. Called him Monday morning said I would like to proceed set a appointment to bring possible trade in out Tuesday. Came out and was honest and upfront about possible trade in value. Not what I wanted offered but that was fine. had my preapproval but ended up getting a better deal with one of there lenders and everything they told me about who they partner was true. Financing ( Patrick ) was also great. Looked out for me and got a wonderful top of the line extended warranty way cheaper, The made me fill worry free when I drove it off the lot and that is how a customer should feel after a purchase. If you think this review is too long, then go by Hendrick Volkswagen, ask for Robert Fabian, then deal with the Financing and I promise you will post a great review of them just like I did.Great Service!
by Freddie on 05/02/2022Thank you to Robert, Jeremy, and the entire staff at Hendrick for the top notch service we received with our daughter's car. They were patient, respectful, and professional, but most of all, they put the safety of our young driver first.… We will be long time Hendrick customers!Freddie, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco.
Volkswagen Tiguan
Volkswagen Atlas
Volkswagen Jetta
Kevin Hogan, we're happy you found our staff to be so supportive during your experience here at Hendrick Volkswagen Frisco. We're looking forward to your next visit with us!
by ALI MAHDI on 07/12/2025