Moritz Kia Alliance
Customer Reviews of Moritz Kia Alliance
Review type:
Good service advisor but part on vehicle was broken.
by Joseph on 03/25/2022Paul is great and Carries extreme knowledge of the industry along with being very professional and kind. Paul gave us the breakdown of the overall inspection of the vehicle without trying to “sell” services that weren’t needed like most… service advisors would.It was a great experience!
by Laramie on 03/25/2022The staff was very kind, responsive, and fixed all of the issues I had come in for (and even more issues than I knew I had) on my vehicle.We appreciate your kind words, Laramie. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best, The Moritz Kia Alliance Team
Amazing service department!
by Stephen on 03/25/2022Great customer service, the issue was fixed and Brian kept contact with me throughout the whole process to inform me of timing and everything they were doing!Thank you for leaving us this great review, Stephen! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, The Moritz Kia Alliance Team
GREAT SALESMAN and FAST SERVICE
by Zakary on 03/25/2022Pedro was great! He communicated with us very well and he ensured we never had any issues in the entire process. We also were able to get in and out of the dealership in less than two hours when our vehicle was delivered.Zakary, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Moritz Kia Alliance satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Best, The Moritz Kia Alliance Team
Telluride is Worth the Wait!
by Telluride_Mama on 03/24/2022There were no surprises and it was very straight forward and I love my new vehicle!!Telluride_Mama, we love hearing about customers who have a great experience at Moritz Kia Alliance and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Best, The Moritz Kia Alliance Team
Moritz Kia
by Steve on 03/23/2022Great service, friendly staff, just an all around great car buying experience.i was in and out in less then two hours with my new car. I will be recommending Moritz Kia Alliance to all my friends and family.Thank you for taking the time to share your feedback regarding your experience at Moritz Kia Alliance and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Best, The Moritz Kia Alliance Team
Best Car-Buying Experience Ever!
by KimB on 03/22/2022Arshad immediately put me at ease and answered all my questions. He absolutely made this the best car-buying experience I've ever had. No pressure, kept me updated throughout the process, and was extremely aware of my time. The finance… process just amazed me with the high-tech signing method. I was driving away in my new car in just about an hour which also included a test drive. That's unheard of in my books. Great job and thank you Kia Moritz Aliance!Congratulations on your new vehicle, KimB. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Arshad was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, The Moritz Kia Alliance Team
Great Service!!
by Michael on 03/19/2022Great Service and Taylor was fantastic in taking care of my issues with my car.Michael, it’s great to know that Taylor provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, The Moritz Kia Alliance Team
Moritz Kia KNOWS Customer Service
by Richard on 03/16/2022Excellent customer service!!We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Moritz Kia Alliance Team
Great place!
by Timothy on 03/15/2022Drove over an hour, GREAT experience! Honestly, easiest time I’ve ever had trading in a vehicle. They gave me a great trade in value and the price of the truck I purchased was fair. They were also up front about the condition of the truck.… Johnny Wilhoit is freaking amazing. The dude stayed til like 9:30 pm helping me get the deal done. I know everyone says they had the best experience at a dealer, but this place is awesome. You feel NO pressure here. Also the finance manager Joe was one heck of a dude. Guy bent over backwards getting my deal done and getting me a great interest rate. Can’t say enough good things about this place. Will most definitely be back. Give these guys a raise, that’s how you do car sales!!Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Moritz Kia Alliance Team
Salesmen make a difference when the cars are the same between dealers
by Nathan on 03/03/2022I had contacted Justin about a Kia Niro before seeing a lower price and going to another dealership based on price. Justin had warned me that they would at the last minute include fees. He was right. I asked while still on that parking… lot after walking away from the deal, if the price he quoted would stay the same and asked him if they would give me a decent price on my trade. He said he would give me the most he could on the trade and his price on the new car would stay the same. He said what his fees would be and even those were lower than the other dealer.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Moritz Kia Alliance Team
Great place for your car maintenance
by Victor on 03/02/2022Great experienceThank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Moritz Kia Alliance Team
Fantastic
by James on 03/02/2022Personal. You made me feel like I was priority customer number 1Thank you for the feedback, James! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, The Moritz Kia Alliance Team
Great quick service.
by Valentin on 02/19/2022Loved my sales man Nicholas got me setup and made the purchase process the easiest I've experienced.We would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that our staff at Moritz Kia Alliance was able to provide you with an unforgettable experience! Thank you and if you have any questions about the work that was done please feel free to contact us. Best, The Moritz Kia Alliance Team
Great Customer Service
by Nicolas on 02/10/2022updated 02/17/2022TJ Han really made the experience he made our first car buying process easy and gave us great customer service. I would recommend him to anyone who wants to buy a car, he was very nice and helpful from the beginning and still is. We were… pleasantly surprised when we got to finance how easy the process was made by Joseph Bethel. He was helpful with real life tips for a young couple buying their first car.It was a pleasure to read about your first buying experience working with TJ Han. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, The Moritz Kia Alliance Team
Kind and friendly staff
by Cindy on 02/16/2022kind and freindly staff, non pressure, beautiful storeWe appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Best, The Moritz Kia Alliance Team
Kia soul
by Eric on 02/13/2022Andy was a great salesman. Very helpful and curtious.Thank you so much, Eric! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Best, The Moritz Kia Alliance Team
Buying a Niro EV! Great experience!
by Daniel on 02/12/2022Nicholas and Allyson were awesome and very helpful! Nicholas was extremely pleasant and very knowledgeable. He made it a great experience for my wife and I.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Moritz Kia Alliance Team
Excellent Service! Thank you!
by Tyler on 02/12/2022The Customer Service was excellent and I love the years of experience they have. I know they’ll do a good job and they are honest.Hi Tyler, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Best, The Moritz Kia Alliance Team
Kia Service Appointment
by Erica on 02/03/2022Service staff are always smiling and helpful.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, The Moritz Kia Alliance Team
General
by Margaret on 02/03/2022Friendly and fast service with knowledgeable sales and finance.. all questions answered. And on top of all that, love the carHi Margaret, and thank you for this great review! We're happy to hear that our staff took care of you! They are a great asset and we appreciate all that they do. Best, The Moritz Kia Alliance Team
Joseph, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Paul provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best, The Moritz Kia Alliance Team
by Moritz Kia Alliance on 03/30/2022