Moritz Kia Alliance
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Dealership Service Review
service Rating
Good service advisor but part on vehicle was broken.
Written byon 03/25/2022
Paul is great and Carries extreme knowledge of the industry along with being very professional and kind. Paul gave us the breakdown of the overall inspection of the vehicle without trying to “sell” services that weren’t needed like most service advisors would.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Moritz Kia Alliance on 03/30/2022
Dealer Response
Joseph, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Paul provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us.
Best,
The Moritz Kia Alliance Team
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