Moritz Kia Alliance
Customer Reviews of Moritz Kia Alliance
Review type:
Quick and easy process-
by Brandie on 10/17/2022Consistent and clear communication with Andy. Quick and easy process. Highly recommend.Great Experience at Moritz
by Scott on 10/17/2022Everyone was kind, patient and attentive to our needs.We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, The Moritz Kia Alliance Team
Great Experience!
by Stephanie on 10/17/2022Great customer service and professionalism from everyone. I would recommend this dealership. The process was nice and simple. Great job to everyone!It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, The Moritz Kia Alliance Team
Best Kia Dealer in North Texas (Service & Sales)
by Hammond on 10/17/2022I loved my experience from start to finish. Scheduling with Steve was super easy. He greeted me when I arrived. He told me what to expect and how long I'd be there. The place was clean and quiet. The coffee was great. I got work done and… was quickly on my way. But not before Steve explained what they had done, what he recommended, and how long it would take and cost. It was the best experience I've had at a dealer service department..Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Moritz Kia Alliance Team
Easily the best experience. Would highly recommend! Thank you Pedro & KIA!
by Chris on 10/10/2022Pedro Ruiz was simply amazing! He went all out for us and was there through the beginning of the car ordering experience and kept us updated throughout of the car's ETA. He kept it real with us and was honest when it came to the numbers and… I was and am confident we got the best deal when it came to our lease. He was also very nice and kept asking if we wanted anything when we walked in such as beverages and also offered us a tank of gas and gave us a cool KIA keychain.Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Moritz Kia Alliance Team
Good dealership and people
by Kyle on 10/07/2022It was quick easy and got what I neededWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Moritz Kia Alliance Team
Fast service
by Brittany on 10/06/2022Service was quick and efficient even without an appointmentThank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, The Moritz Kia Alliance Team
Friendly Staff and Great Experience
by Brian on 10/06/2022Friendly staff and a flawless transaction. Everything was ready for us when we arrived from Amarillo. They answered all of our questions and were very accommodating.Brian, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Moritz Kia Alliance. If there is anything more that we can do, please come back and see us again. Take care! Best, The Moritz Kia Alliance Team
Great service
by James on 10/03/2022Steve Vancleave is one of the best service men i have ever met. He was very attentive of what i wanted done and made sure it happen. He is the reason i will buy my next car at this dealership.Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Moritz Kia Alliance Team
Great car buying experience
by Terri on 10/03/2022Our sales Representative was very knowledgeable and quick to assist us in purchasing our new vehicle. Very pleased with the entire car buying experience!Terri, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Moritz Kia Alliance. Please feel free to contact us if you have any questions on your new car. Best, The Moritz Kia Alliance Team
My Own Experience
by JoeSr on 10/01/2022The service adviser was friendly and communicated well over texts.Thank you for taking the time to leave this 5-star rating, JoeSr! We hope to work with you again! Best, The Moritz Kia Alliance Team
Very Professional, Always Great Experience
by Lara_Hartman43 on 09/27/2022Very professional; employee showed me a new feature on my car and I thought that was very nice of him to do; they serviced my car in a timely manner and I really like that they walk you through all the inspection points before you check out… and leave.It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, The Moritz Kia Alliance Team
Moritz Kia Alliance in Fort Worth, TX
by Tony_Molla on 09/07/2022Friendly, quick and professional service. The service consultant explained what was done and answered any questions I had when delivering my Seltos back to me. Great job!Tony, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Moritz Kia Alliance. If there is anything more that we can do, please come back and see us again. Take care! Best, The Moritz Kia Alliance Team
Excellent Customer Care Experience
by Sallie on 09/07/2022I appreciate that each person we encountered listened to us -- really listened! Best dealership in Fort Worth, hands down.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Moritz Kia Alliance Team
Another successful visit.
by Lisa on 09/07/2022I enjoy this location because everyone is friendly and knowledgeable about the services they provide.Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Moritz Kia Alliance, we value our customers and we look forward to seeing you down the road. Best, The Moritz Kia Alliance Team
Best All-Around Service Ever!
by Jayme on 09/07/2022Our salesman, Ryan Houk, was so kind, quick and helpful. He explained everything in detail and was very knowledgeable. The Finance manager, Joseph, was the best I've ever had the pleasure of doing business with. His deep explanations into… every detail were incredibly helpful and I felt so educated on paying my loan off early and very empowered as well! They both stayed past close to make sure we were well taken care of and everything was done so thoroughly.Jayme, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, The Moritz Kia Alliance Team
Quick car buying
by Desirae on 09/03/2022It was the fastest I moved through the entire car buying process. They made it so easy.Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, The Moritz Kia Alliance Team
Car purchase at moritz kia.
by Keith on 09/03/2022Staff is very friendly.Hello Keith! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Best, The Moritz Kia Alliance Team
Alliance Kia Review
by William on 09/03/2022Service representative Steve Van Cleave was outstanding in all aspects of the experience. He was extremely helpful and friendly but professional in responding to our questions. He seemed to actually care about our issues, which is rare… these days. Very well versed in all issues and needs for our vehicle. Thank you.Thank you for the five-star rating, William! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, The Moritz Kia Alliance Team
The best service!
by Joni on 08/26/2022We loved that Justin was professional and he went over every detail so that we could understand and was not pushy. He went above and beyond to make sure we were satisfied.Joni, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Justin was professional and he went above and beyond to make sure your were satisfied. If you have any additional comments and/or questions, please feel free to contact us directly! Best, The Moritz Kia Alliance Team
Car Purchase
by Dennis on 08/26/2022Everyone friendly and “Andy” was great to work with in finding my car!Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Best, The Moritz Kia Alliance Team
Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best, The Moritz Kia Alliance Team
by Moritz Kia Alliance on 10/17/2022