Moritz Kia Alliance

Worst ever. We dropped off my son’s car and come to find out he needs a new main battery. The told me the repairs would be $6000 but have no details and would not tell me. After asking many times of what all work needed to completed never got a straight answer. Called several times and sent several emails. No response till one day another advisor called me and asked me if I wanted to have the repairs completed. I then again asked for the details and was told they would have to look into it. A week went by still no word I called a few time with no luck and then got a text that my sons car was ready for pick up. I called to ask what all took place only to get no call backs. On 12-23 I received a certificate letter that the car was towed and I have to pay $600 to get it out. They did not have permission to tow it and should not have towed the car and still not returning calls and the towing company wants me to pay them for something the service department took upon themselves to do. They are completely unprofessional and do not waist your money on the crooks. Who knows this might be a good story for fox4. How service departments for cars dealership take your money and if you ask for details they find a way to screw you over.