Customer Reviews of Bruce Lowrie Chevrolet
Review type:
Equinox 2016
by Jktina79 on 10/20/2015updated 11/13/2015Experience was great friendly, and fast. Mr Juan Ramirez was helpful very accomadating and knew exactly what i wanted in vehicle, there was no hassle and hardly any waiting. Thank you!Awesome
by Ronald4960 on 11/07/2015I and my wife would recommend in a heartbeat...understanding and help of staff is unbelieveable! The time it took was awesome.Thanks so much for this great review. We try to create a friendly and professional experience for all of our customers. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. - Chip Jones, General Manager
new car
by KKlein2016 on 11/11/2015This was the easiest car buying experience ever!! Will definitely do business here again in the future! Michael Daniels wENT above and beyond to get me the deal that worked for me.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Michael was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Chip Jones, General Manager
Sunvisor
by reyarmando on 10/29/2015updated 11/12/2015Chris was my service adviser who when out of he way to make sure I was taken care of, today service was excellent! Thanx! However I did not appreciate Chris calling me out, for my last survey -where I scored him and the service poor.Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. Im so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. - Chip Jones, General Manager
Service department
by Tscott64 on 10/17/2015updated 11/11/2015I did have my oil changed there last Friday and when getting my truck back I noticed there was oil residue on the truck fenders, driver door handle, steering wheel. My truck was cleaned the day before and now have to clean again. The… service tech should have been more considerate.Hi Scott, thanks for bringing this to our attention. We'll speak to our service techs to make sure this issue is addressed and not something anyone else has to encounter during their experience with us. Thanks for letting us know! - Chip Jones, General Manager
new truck smell
by ivan072004 on 10/28/2015updated 11/11/2015of all the Chevy dealers out y'all were the only one to call personally. and when I arrived your team was ready to answer any questions and helped me find the truck I wanted!Ivan, thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new truck for you. If there is anything more we can do for you please feel free to come back and see Bruce Lowrie Chevrolet anytime! Take care. Chip Jones, General Manager
Customer Service
by dorseys on 11/08/2015Always good customer service. Bruce Lowrie employee broke my running boards. I didn't notice it but my husband did. The only thing I was upset about is the employee didn't tell management. I had to bring my truck back but Bruce Lowrie… fixed my running boards.Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. - Chip Jones, General Manager
review
by Demetrice on 10/08/2015updated 11/06/2015I came in because there was a recall on one of my car parts. Not only did they fix it the same day, they gave me good advice for future upkeep.Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. - Chip Jones, General Manager
Lowrie Service
by Twila01 on 10/02/2015updated 11/06/2015As is the usual case, I was greeted immediately and the services were promptly begun. The wait was in a pleasant atmosphere and did not take long. I will be back when it is time to service my car. Twila RicheyComplete Service Car Maintainence and Detail deliverance, satisfaction, gu
by Pisces1969 on 09/19/2015updated 11/05/2015The service was excellent from the time that I got there because I did not get a chance to get out of my car before someone came out to see what I needed to be seen for and also asked if I needed to have my car washedBruce Lowrie Rocks
by Arock69 on 09/22/2015updated 11/04/2015I came back to buy my 2nd car at Bruce Lowrie because they have won my trust the first time. I will always come back there. It has been the most stress free enjoyable experience in car buying. This is my Chevy dealer for life!Thank you for leaving us this great review! We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Chip Jones, General Manager
equinox
by Edward1977 on 09/16/2015updated 11/02/2015Salesman (Alan Kemp) was the most honest and upfront Salesman I have ever dealt with and I have been purchasing cars since 1977.We sincerely appreciate your feedback. Each employee is a valued member of the Bruce Lowrie Chevrolet team and we all strive to provide excellent service! We will be sure to pass along this great feedback to Alan. We look forward to seeing you again in the future. Thanks again! Best, Chip Jones, General Manager
Great oil change
by Rubidel on 08/28/2015updated 10/27/2015I was in and out in less than an hour. One strange typo on my exit papers stated my 2015 was a 1963 truck. I was otherwise pleased with my experience.charlabrown
by Charla22 on 09/01/2015updated 10/26/2015Great experience kelly peterson was great and met all my needs this is my second purchase from bruce lowrie and my experience was fabulousMy car buying experience
by MarcoDeLeon13 on 10/25/2015It was great everyone was really polite and we really appreciate it. Juan Ramirez was very informative and our over all experience was great. We will definitely be buying our next car from you.Marco, thank you for the feedback! We are happy to hear of your positive experience with Juan and the rest of our team here at Bruce Lowrie Chevrolet, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Chip Jones, General Manager
?
by Evilawd on 08/07/2015updated 10/21/2015Great Customer Service! Friendly and Knowledgeable staff! A true team environment! Honest and Truthful up front! No games to be played, no back and forth with salespersons who don't know the product or inventory. I swore I would never buy a… Chevy or GMC after the way I was treated and Vandergrift in Arlington Texas. Since finding Bruce Lowrie on my way home that night I have bought 3 trucks. Thank you Team Bruce LowrieCommitment to excellence
by zmcneel on 08/12/2015updated 10/21/2015Don W and Jason H did an outstanding job of going over the entire process. My wife and I were very impressed with their professionalism and will definitely be return customers. Don's commitment to servicing all our needs was impressive.Evaluating a new dealer relationship for my Volt
by Jack_R_Smith on 10/16/2015I bought a used 2013 Volt (in Dallas) and was looking to establish a good relationship with a local dealer for my future servicing needs. The support staff was helpful, the waiting area was comfortable and offered free WiFi, coffee and… water. Overall a pleasant experience.Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials. - Chip Jones, General Manager
Malibu
by Elida_lina on 10/15/2015The person who was helping me out has a very excellent skills to treat the customer and he was always calling and updating us on the progress of the job. He did a job well done his name is Diego from the service department.Thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from us. We cant wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook and Twitter before you come in. - Chip Jones, General Manager
Service
by doscott on 09/26/2015All went well, my car is usuallu wash before it is return to me but this time it was not.Bruce Lowrie is the best Dealership to purchase a vehicle
by lynettermiller on 09/25/2015This was by far the best car buying experience I ever had. Not only was the process quick and easy, but every employee that I came in contact with at the dealership had a warm greeting and smile on their face. My salesperson Crystal was… absolutely awesome! The finance manager that went over the paperwork was thorough and took time to make sure I understood each contract before signing. You guys rock!!!Lynette, we cannot thank you enough for your wonderful review of Bruce Lowrie Chevrolet and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Best, Chip Jones, General Manager  
Bruce Lowrie Chevrolet is one of the State's oldest family owned Chevrolet dealerships.
In business since 1922, that's over 90 years of great service!
- Complimentary Loaner Cars
- Complimentary Coffee
- Shuttle Service
- Television
- Vending Machines
- English
- Spanish
Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Juan was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. All the best, Chip Jones, General Manager
by brucelowrie on 12/08/2015