Customer Reviews of Bruce Lowrie Chevrolet
Review type:
Truck still making noise
by Dillon w on 02/17/2025updated 02/25/2025Sent my truck in for several reason. They fixed the one obvious thing and decided it was good to go. I’m having to send it to another mechanic just to get an honest diagnostic cause I’m still dealing with the problems I sent it in for. I… guess they don’t like doing warranty work here. They left oil all over my hood and couldn’t even fill my tires up.Mr Andersson
by Mr Andersson on 03/02/2023Bought a new Corvette. Very friendly and helpful staff! Smooth process with all paperwork! Can highly recommend this dealer!Thank you for the great feedback! Congratulations on your Corvette and please do not hesitate to reach out if you need anything at all!
C8 High Wing Install
by FrontSeatDrv on 12/29/2022It was excellent. Price was fantastic and everyone was really nice and helpful.That's great to hear! Thank you for letting us know how we're doing. We're glad to have provided you with an excellent experience. Come see us again soon!
So helpful!
by Tina S on 07/22/2021Although I ended up buying my Blazer from another dealership, Cleve was SUPER helpful to me!! He was very quick to answer any questions I had. Will definitely be back for my next purchase!Fed up
by Dtondre on 10/19/2019I have mixed feelings about this place. Six months ago I bought a used car from Bruce Lowrie. Less than 2 months later the car started over heating....$220 dollars in repairs and another $200 for a rental car for a week. This was fixed at a… different chevy dealership but still it cost me money I shouldn't have paid for only having the car less than 2 months. Fast forward another 2 months, another issue, cam shaft cover and some other issues had to be repaired. So again I'm out of pocket another $250 in repairs, $110 towing, $150 rental fees. This time I went to Bruce Lowrie where my service advisor acted as if I was wasting his time and he didn't want to help. I was beyond frustrated. Now here we are another 2 months later and AGAIN the check engine light is back on. I went back to Bruce Lowrie because it was the same code anyone of the codes that came on the last time. Chris my service advisor did all he could to help me, because I refuse to put more money into this car. Including the lost wages the last time I had a repair done and the two repair expenses I already spent $1000 out of pocket on top of my down payment and that dosen't include the payments I already made to this piece of crap car. The service center basically told me sorry but it's going to cost you for diagnostic and repairs. I am beyond livid, frustrated, and disappointed that I have spent so much of my hard earned money to be treated like the only thing that is important to them is my money. You would think a good business would see that the car they sold me is a problem and do what they can to help or make the situation right.Hi, it is disappointing for us to hear that your experience was anything less than great. We base our relations with our clients on professional, no-pressure service, full disclosure, and transparency. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (817) 568-4810.
Great experience and service- will be back!
by StephenG on 08/28/2019Daniel Nobile was exceptionally friendly, extremely patient, and extraordinarily knowledgeable about the inventory and specifically the truck I was looking to purchase. He really took the time to answer my questions and make me feel… comfortable about the process. It took a little time but I also appreciated the finance guy being super friendly and walking me through all the numbers. They both were an example of great customer service and the only reason I will definitely be back to Bruce Lowrie. By far my best experience in buying a new vehicle.Service at Bruce Lowrie
by Coolman7 on 12/17/2015updated 01/08/2016Friendly staff, quick and thorough service! The staff always greets me whenever I come in and meets me at my car.Traverse
by Keith_Smith on 12/17/2015updated 01/07/2016Everything was completed in a timely manner. All the staff I encountered was courteous and helpful. The waiting area met my needs while I waited.Great Job and Very Sweet!
by Cnewton1985 on 01/04/2016Everyone is always helpful and understanding. They always take care of anything we need. Always get me in and out in no time. They are normally very busy but they are quick.We are so glad to know you feel that way about our team! Thank you for choosing Bruce Lowrie Chevrolet and for leaving us those 5 stars. See you next time!
We are so glad to know you feel that way about our team! Thank you for choosing Bruce Lowrie Chevrolet and for leaving us those 5 stars. See you next time!
survey 12-31-15
by faster174 on 12/31/2015everyone was very nice and professional. I was just there for an oil change service. it was done on time while I waited in the waiting room.Bruce Lowrie Chevrolet
by Bkstevens on 12/31/2015I have been a returning customer for over 20 years and will continue for 20 more, God willing. Randy Shapiro and Kelly Peterson are the best in the business.Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Bruce Lowrie Chevrolet and its great to hear of your continued business. Randy and Kelly are wholly devoted to the success of our guests experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon! Warm regards, Chip Jones, General Manager
Best car buying experience I have ever had.
by Terriez56 on 12/29/2015Michael Daniels was awesome best car buying experience I ever had . I will definitely work with him when I am ready to buy another car. Very happy customer.Thanks so much for the excellent review! Michael is definitely a key component of our team, and he will be very happy to hear about your experience. Please come back to see us if you need anything at all. All the best, Chip Jones, General Manager
Salesperson Review
by William_Owens on 12/19/2015updated 12/28/2015This was my second purchase from Mr. Pedro Gonzalez. Pedro is the consummate professional. Courtesy, friendliness, amazing product knowledge and "second to none" service; this guy is the WHOLE PACKAGE!!! Thanks for another wonderful… purchasing experience - greatly appreciated!Thank you for leaving us this great review! We are very happy to hear that Pedro could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Take care, Chip Jones, General Manager
Bruce Lowrie Service
by herbonnic on 12/16/2015Always a pleasure to visit Bruce Service !! Carlos the service adviser is always on top of job !! Kudos to all the staff in the service dept , very friendly at make it easy to do business !!Thank you for the awesome feedback! You're right, Carlos is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We'll pass your kind words to him and the rest of the team. We thank you again and be sure to like our page to catch the latest service specials! Take care, Chip Jones, General Manager
Oil change
by Frank2323 on 12/10/2015updated 12/16/2015Great personnel. My only complaint is that it took too long. The gentlemen told me one hour and 15 minutes; it took one hour and 35 minutes.Thanks for your great review! We do appreciate for your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Take care, Chip Jones, General Manager
Linda
by LiLiof8plus on 11/24/2015updated 12/04/2015Very respectful personnel! They met me at the car and immediately filled out the papers and asked if I had any questions. My wait was very short compared to what I expected.Bruce Lowrie Chevrolet
by Paul_Rosales on 11/27/2015updated 12/04/2015The Customer Service at Bruce Lowrie was excellent and I would not take my truck anywhere else . They were patient thorough and made sure that my needs were met.2016 z06
by atl1957 on 11/17/2015updated 12/02/2015it was a great experience randy had the right corvette z06 for me and I love it . mr duff was very helpful in the finance officeThank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Randy and Mr, Duff was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. All the best, Chip Jones, General Manager
Imp
by Derrekj on 11/26/2015They finished my car in a timely matter considering the damage... Then when was available provided me with a loaner car till my car was completed. ThanksThank you for taking the time to write about your experience with us! At Bruce Lowrie Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. - Chip Jones, General Manager
Service
by Davidhagood on 11/05/2015updated 11/16/2015Jason Watson takes care of business. Professional in every way. Your service department is excellent . From the time I arrived till I pick up my truck everything was handled in a timely and professional manner. That what brings people back.David, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take advantage of our exclusive coupons by following us on Twitter and Facebook. - Chip Jones, General Manager
Bruce Lowrie is my Chevy store
by Jeffsst123 on 10/24/2015updated 11/13/2015The service was top notch. The guys on the drive do a great job of relaying my issues to the tech, which took care of them all.I am happy to hear that your time spent with our sales associate was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your new vehicle please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. - Chip Jones, General Manager
Bruce Lowrie Chevrolet is one of the State's oldest family owned Chevrolet dealerships.
In business since 1922, that's over 90 years of great service!
- Complimentary Loaner Cars
- Complimentary Coffee
- Shuttle Service
- Television
- Vending Machines
- English
- Spanish
Thank you for sharing your experience with us, Dillon. We understand your concerns regarding the service on your truck at Bruce Lowrie Chevrolet. We appreciate your feedback and would like to encourage you to contact us directly so we can address these issues and ensure you receive the service you deserve. Your satisfaction is important to us. Sincerely, The Bruce Lowrie Chevrolet Team
by Bruce Lowrie Chevrolet on 02/25/2025