Customer Reviews of AutoNation Ford South Fort Worth
Review type:
Great Experience
Service
by Frank Price on 04/09/2023I took my truck in for service. They did a great job and at a good price and in a timely manner.Hi Frank, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service department
by Deric Erwin on 04/03/2023I have been doing business with this service department for 7 years both for my personal vehicles and et vehicles. Since January 2023 this year their service and communication has become nonexistent not to mention their pricing is… completely unreasonable now. An oil change went up from $85.00 to $125.00 and It takes weeks to get a quote for repairs then weeks to get the work done and the cost is now double what is was in December 2022 for the same work.Hi, thanks Deric, for leaving us this response. We'd like the opportunity to discuss this with you. Please reach out to us at (817) 522-3225 at your earliest convenience to discuss how we can turn your experience into a positive one.
D
by AdrianaGon on 03/28/2023Dystanie poe was amazing she did everything she could to help meHi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
5 stars
by B. Rodriquez on 03/27/2023Great Experience, service people are friendly and called when my Explorer was ready for pick up.Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Recall
by Ford F150 on 03/22/2023I made an appointment for a Recall and Oil Change, Nice RepresentativesHello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Above and Beyond
by Robert B on 03/11/2023Mike Purtell and his team went above and beyond. I went in to sale my truck and they helped me get more value. They told me about the trade rebates. I was able to get into a newish Honda Accord with no money exchanged or owed. 5 stars from… me.Hi Robert, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford South Fort Worth! Don't hesitate to call us if you ever need anything. Be safe on the road!
Good service
by MyExplore23 on 03/08/2023Hannah was my service writer. She was very cordial, friendly, and efficient. Apparently she’s fairly new back to the service area, but she seemed to have a handle on what she was doing. There seem to be a little air of uncertainty or… restlessness in the area. Not Hannah. But everyone was exceptionally polite. And the band that drove me home… I’ve ridden with him before. He is an exceptional individual. Friendly and very kind.Hello , we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Scheduled service
by MGagerJr on 03/05/2023Once scheduled, everything was awesome. I recommend using these guys for all your service needs.Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford South Fort Worth and we hope to be of service again in the future.
Car purchase
by Christie on 02/24/2023Alejandro was sales associate and was helpful through the entire process. Highly recommend.Hi Christie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford South Fort Worth and we hope to be of service again in the future.
Professional Dealership
by SSnow03 on 02/19/2023Great experience! Kaylin Gray was very knowledgeable, professional, and has a great personality. Scott Gray is who I called initially about finding the suv I wanted. I trust his knowledge and integrity. He put me in touch with Kaylin.… The two of them together made it a great experience, making sure I was satisfied.Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
2020 F-450
by Frank Price on 02/17/2023I traded my 2015 F-350 in for a 2020 F-450. Very happy with the whole experience.Hi Frank, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
New Car Purchase
by Mike333 on 02/17/2023I spent months searching for the correct vehicle. Tyler was helping me in my search and tried to get various vehicles several times from other dealerships, but they all wanted huge markups and I would not accept that. We finally put my… name on one he had coming in with almost the trim i wanted and i was satisfied with that. But Tyler kept looking and found me the vehicle with the features i was wanting and even the color i wanted. And it was priced right. Thank you Autonation Ford S. Ft Worth and Thank you Tyler Morgan! You are my Ford dealer going forward .Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Oil change
by Big Man on 02/15/2023Nice and politeWe appreciate you taking the time to leave us a response! We hope to be of service to you again in the future. Best wishes, AutoNation Ford South Fort Worth
Explorer st 2023
by Jimmy c on 02/15/2023It was a very good Experience everyone was good and help meWe are pleased to hear you had such a positive experience with us, Jimmy! Don't hesitate to call us if you ever need anything. Be safe on the road!
Scheduled Maintenance on 2018 F250
by TJM2022 on 02/09/2023Had an appointment for oil change and state inspection at 10:00 AM. Dropped of vehicle and returned at 4:00 PM. Nothing had been done due to an issue with the computer scheduling system. The service advisor apologized for the error and… reduced the price of the oil change $20.00. Need to get the kinks worked out in the future or you could lose returning customers.Hi, thank you for taking the time to share your feedback with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
AutoNation South Ft Worth
by Bronco buyer on 02/07/2023Everyone was very personable Experienced professionals, was a pleasureHi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
New Truck
by Ford truck on 01/17/2023Great experience, everyone was helpful with no pressure.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Service - Oil Change
by Lesa Turnbo on 01/05/2023Very Nice - Service Tech was very knowledgeable on all matters with my carHi Lesa, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!
Kaylen Gray/AutoNation Fort Worth
by Alex W. on 01/03/2023I recently purchased a brand new Ford Bronco from this dealership! I am so happy with the experience and service I received from AutoNation Fort Worth. What a lot of people do not know is that broncos are very difficult to find right now… and they get bought off the lot quick! I would like to thank Kaylen Gray for helping me find my dream car. He was quick to answering all of my questions and not once did it ever feel like he was “the pushy car salesman.”Hello Alex, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
Great customer service
by Broncogirl17 on 01/02/2023I was taken care of promptly and thoroughly. They were quick to check me in and get me on my way. I would recommend them if you needed a Ford dealership in the DFW areaHi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford South Fort Worth and we hope to be of service again in the future.
Oil Change and Brake Service
by Hicokevin on 12/31/2022Everything was done on time and without a hassle. You can count on Autonation South Ft WorthHi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Kiara Dou on 04/12/2025