Customer Reviews of AutoNation Chrysler Dodge Jeep Ram North Fort Worth
Review type:
Excellent
by Ram man 24 on 07/30/2024Helpful, friendly and no hassle!Excellence
by Richard S on 05/02/2024Would highly recommend purchasing vehicle even if an out-of-town purchase, which is how I bought my truck. Exceptional support and follow-up from the Logan S who went beyond normal scope of selling car (true customer satisfaction) and… Alexandra H who kept me abreast throughout the process. Also had a follow-up call from GM Jason and Damarcus was responsive on my asks from finance. Great experience all around with no pressure.Hi Richard, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Purchasing
by Brandon on 03/01/2024This is my 3rd time using Autonation and Everytime it's a great experience and fast.Hi, we are pleased to hear you had such a positive experience with us, Brandon! Don't hesitate to call us if you ever need anything. Be safe on the road!
Bought our "new" used Toyota here and we love it!
by Happy owner! on 02/20/2024We drove from Richardson, TX north of Dallas to this location in Ft. Worth because they had the exact used Toyota that we wanted. The drive was well worth the effort! Joseph Perales, our salesman was very friendly, helpful and low pressure.… When we could not conclude the financial arrangements that day, they delivered the car all the way over to us We love the car and our whole purchase experience was great! I'd recommend them!Hello!, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Quick and easy
by coffluvr on 02/12/2024The whole process was quick and easy. Solid car with no problems. People were super helpfulHi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Joseph Perales is the best!
by Angela DR on 01/11/2024He got us the car of our dreams and the best deal! He was really kind and kept talking to his manager to get us a price that would work the best for our family! I really appreciate everything he did for us! And everybody in AutoNation was… really kind! Thanks! You guys are amazingHi Angela, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bought truck - Great sales team at autoNation
by BK Hearne on 12/02/2023Jorge Servin made the sale possible. Worked hard to make this deal happen. Thank you Jorge we’ll be back.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
2023 Challenger
by Julie W on 11/29/2023We drove two hours to visit AutoNation due to the best asking prices for the 2023 Dodge Challenger 6.4. They exactly what I wanted. The purchase experience was amazing. We arrived for our appointment late but we’re still met with Raphael… ready to help. Several employees stayed late to help us get our purchase in one visit. I also had a great two hour ride home in my new car!!if you are looking to get the best prices and best availed financing this is the place!!Hi Julie, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
New Car
by JT112023 on 11/23/2023updated 12/04/2023Walked in an hour or so before closing on a Saturday, trying to look for a new car with a 10 month old baby. Terricka And the team took great care of us. We were in and out with a 2024 Jeep Grand CherokeeHi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Awesome
by Edwardo on 11/22/2023Awesome, the least time I have spent buying a vehicle.Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
New purchase
by Xxxxxxx on 11/10/2023Outstanding personal service and attention to detailsHi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Lazy manager/ never shop new cars there again
by Brobillw on 11/09/2023Visited to consider first ever Jeep purchase. Decided to buy Grand Cherokee. It was Saturday evening and credit work was done. Both of us had 800+ FiCO. Told to come back Monday to complete deal. We did but did financing w credit union as… well as service contract. Both would have been done w Auto Nation if anyone cared. Should have rolled Saturday, Attempted to make contact w G/Mgr to discuss but no return contact ever came. Also would have bumped up to Limited model to get 0/72 interest but sales person had no interest in checking out the advertising interest program available at the time. It seems clear that management is not concerned over customer satisfaction. BTW… we love our Jeep.. would have enjoyed having some of upper lever features.Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
AutoNation Easy - No pressure - Honest
by Brian W on 10/15/2023I had an excellent experience with AutoNation. It was simple NO pressure Great service & Terrific follow up. My wife and I came in to look at a vehicle we saw online. I made the appointment via email with Nayeli Mora. She was very pleasant… to work with. My wife and I really liked her no pressure approach. After that we sat down with Tyler to go over warranty options and take took care of all the paperwork. He was very helpful and easy to work with. We’ve been enjoying the vehicle for a couple weeks now and everything seems to work fine we are more than pleased : ). Thank you for all your help in getting us through the process of purchasing a vehicle.Hello Brian, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
Buying a Wagoneer
by Sims Family on 10/07/2023I recently worked with Max to purchase my first Wagoneer. He was extremely helpful and patient. He answered all my questions and the questions of my two kids with me. When he wasn’t sure of the answers he took the time to do the research… and give me the best and right answers. I would certainly work with him again.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Chrysler Dodge Jeep RAM North Fort Worth. Please let us know if there is anything else we can do for you; we are more than happy to help!
Rodney
by Rodney b on 10/02/2023Good people. Patient and pay attention to detail.Hi Rodney, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Friendly
by ??????? on 09/28/2023The Sales Associate that helped me - Jorge- was helpful, kind, respectful, honestHi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Great Experience!
by Ahmed Hafiz on 09/26/2023Just bought a 2024 Ram 1500! Great service and outstanding price! I was in and out in a very short time! Go see AJ in sales and Youssef in finance!Hello Ahmed, thank you; we appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!
Above and Beyond Service
by JillandRyan on 09/20/2023My review is solely based on my experience and my experience only. Auto Nation was excellent. It has been and was the best car purchase I have ever experienced. From the General Manager Jason, to our salesman Jorge, to the Finance… Manager Demarcus, they all went above and beyond. We drove from Oklahoma to purchase our new 2023 Challenger Scat Pack and this team was so accommodating and easy to work with. We came in, drove the car, finished our paperwork and financing and were out the door in 2 hours. If you’re thinking about Auto Nation for your vehicle needs, buy, sell or trade, don’t hesitate, they’re awesome! Thanks again guys! We’ll be back!Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Came to just look and ended up trading in my current vehicle and buying
by DeFonte Rose on 09/16/2023Had a wonderful experience working with the sales person. I came in just to look at my 2013 Lexus RX350 and wasn't able to leave because the SUV was in great condition and your sales guy got everything that I wanted. It was a really good… buying experience thankyou very much.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Car missing
by Fran on 09/06/2023Bought a truck here a few weeks ago, out of state purchase. The dealership arranged transport. The vehicle was delivered to the wrong place (not us) and the location of the car is currently unknown.Hi Fran, we regret your experience with us here but are glad you brought this to our attention. Please call our General Manager at (817) 642-7894 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Would Recommend
by Ruth Reyes on 09/05/2023Great car buying experience, everything was fast and easyHi Ruth, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chrysler Dodge Jeep RAM North Fort Worth! Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sandy Karon on 08/01/2024