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AutoNation Chrysler Dodge Jeep Ram North Fort Worth


11200 North Fwy, Fort Worth, TX 76177 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (30) No (3)
Service Rating
Recommend:
Yes (41) No (9)
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Dealership Sales Review

2 out of 5 starssales Rating
Lazy manager/ never shop new cars there again
Written by Brobillw on 11/09/2023

Visited to consider first ever Jeep purchase. Decided to buy Grand Cherokee. It was Saturday evening and credit work was done. Both of us had 800+ FiCO. Told to come back Monday to complete deal. We did but did financing w credit union as well as service contract. Both would have been done w Auto Nation if anyone cared. Should have rolled Saturday, Attempted to make contact w G/Mgr to discuss but no return contact ever came. Also would have bumped up to Limited model to get 0/72 interest but sales person had no interest in checking out the advertising interest program available at the time. It seems clear that management is not concerned over customer satisfaction. BTW… we love our Jeep.. would have enjoyed having some of upper lever features.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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Andrew Newton on 11/15/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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