Rudolph Volkswagen

Today 9:00 AM - 8:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 8:00 PM

Customer Reviews of Rudolph Volkswagen

4.9
Overall Rating
(23)
Recommend: Yes (23) No (0)
Write a review: Sales | Service
sales Rating

Great group

by Michael on 02/26/2020

In sales Jose Luis was just awesome. Very professional, patient, courteous and knowledgeable His customer service made us buy from Rudolph VW. Sales manager Victor was very polite, helpful and understood our financial needs and helped us meet our goal. Melanie in finance was very polite and went the extra mile to help us. Very Professional as well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
24 Reviews
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sales Rating

Great group

by Michael on 02/26/2020

In sales Jose Luis was just awesome. Very professional, patient, courteous and knowledgeable His customer service made us buy from Rudolph VW. Sales manager Victor was very polite, helpful and understood our financial needs and helped us meet our goal. Melanie in finance was very polite and went the extra mile to help us. Very Professional as well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great experience

by Leo on 02/24/2020

Easy going no pushy salesman tactics

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great buying experience, great value in car purchased

by Jose on 01/23/2020

The dealing process was not pushy at all; talking with the vendor and his Manager was very transparent and fair

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

VW first experience

by Maydelyn on 12/24/2019

Friendly, knowledgeable of vehicle details, stressless, and didn't feel pressured or that i was getting ripped off on sale.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Rudolph Volkswagon is the best!

by Christine on 12/07/2019

It was a great experience working with the people at Rudolph Volkswagon, especially Alan Kaplan. He was very friendly, extremely helpful and made this process work very smoothly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Great Service

by Michael on 12/03/2019

I liked the service of the dealership and how they treated us.

  • Recommend this dealer? Yes
sales Rating

Rudolph VW! The best experience!!

by Yeimy on 11/28/2019

Excelent experience!! Very happy with the whole service!! The salesman Armando Aguilar is one of the best!! Very helpful in all aspects. He made all the buying experience very easy. Would definitely gonna recommend him to all my friends and family!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Experience

by Marbella on 11/03/2019

The people there were very nice, always very kind. Also they were very helpful and the time I spent there was perfect. Armando was very helpful he helped me to find a nice car that suits my needs and budget.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Rudolph VW El Paso

by Edgar on 10/23/2019

Friendly and fast sales personnel. Nice ambiance at the dealership. Good service!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Exceptional Customer Service!!

by Mario on 10/12/2019

Victor is a very knowledgeable person when it came to describe the vehicle, he made us feel extremely comfortable while searching the car inventory and responding to our questions; We are really grates with Victor and all the Volkswagen Team for our Vehicle

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Excellent service and prices!

by Jorge on 09/20/2019

The buying process was the smoothest I had experienced. The staff was very friendly and knowledgeable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Individualized care

by Claudia on 08/31/2019

What I liked best was not having to wait for hours on finance to get things done. They were quick and efficient and showed they cared about our needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Came in vroom vroom, went out zoom-zoom

by Moi on 08/28/2019

Friendly staff, were willing to listen to my complaints. The car I bought wasn’t clean and detailed causing me to have second doubts. At the end I gave it a chance. They cleaned, detailed and it looked gorgeous. They will listen to your demands and accommodate.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Excellent service by Victor Guerrero

by Jonathan on 08/03/2019

Excellent customer service. I needed a few follow up requests Victor Guerrero was always very responsive and attentive my needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Great buy

by Ismael on 08/03/2019

Friendly and courteous staff. Great service. Seamless and fast process to buy a new vehicle. SO to Luis for making the process very convenient for us

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Amazing service!!

by Jose on 09/13/2018

Everything was fast fun and easy

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Amazing service!!

by Jose on 09/13/2018

Everything was fast fun and easy

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Best dealership!

by Alex on 09/13/2018

Great customer service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great service and quality mechanic work

by Miguel on 09/13/2018

Quality mechanic service. Done right. Friendly staff and great consideration for your time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

GEORGE M. ELIAS

by George on 09/13/2018

I strongly believe that this is the absolute "BEST" service team in El Paso! The entire team is consistent in delivering great, quality, caring, service! Thank you, George M. Elias

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Rudolph VW

by Bob on 09/13/2018

Responsiveness, friendliness, knowledgeable. Solved the problem quickly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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