Rudolph Volkswagen
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Customer Reviews of Rudolph Volkswagen
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26 sales reviews
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Great service and a pleasant purchase experience
by Consuelo on 01/20/2021The professional manner and follow up from the Sales Agent, he was not pushy and in the end got me the deal I was looking for. The Sales Manager as well was very friendly and provided us with great service. We were pleasantly surprised how… fast the purchase process was.2020 Jetta Purchase
by Daniel on 01/14/2021I enjoyed my salesperson, Armando Raynal. He was extremely helpful in getting me into a new vehicleGreat Experience !
by Rosa on 01/01/2021Excellent customer service and quick paperwork.Makes a difference
by Christina on 12/10/2020updated 12/17/2020People involved in my purchase were friendly and gave me best possible options. Had other dealership options but they were not as friendly or attentive to what I needed. Care about the customer and they will take care of you.All smiles
by Adolfo on 11/04/2020Fast cordial service, questions totally answeredExcellent service at Rudolph VW El Paso TX
by David on 09/11/2020Great service, honest and friendly. Humberto, sales man At El Paso is the best. He knows how to take care customers. My experience was amazing!!!!Best best
by Arturo on 08/21/2020The attention and the process to get a new car is awesome and in timely matterMore good than bad.
by Alan on 06/13/2020Definitely Lisa was a delight to work with. There was a bald guy (probably a manager) that came in a sort of conflictive way when I just merely mentioned the idea of perhaps financing on my own rather than through the suggested GECU. In my… opinion there was no need of sounding conflictive or like an absolute douche (yup, really mean it). That said, as mentioned again, Lisa was very kind on doing a callback and mend things so everything went just as expected. We managed to keep our old vehicle and happy with it. Additionally the finance manager (young lady but I can’t remember her name right now) provided us with a superb serviceMs.
by Andrea on 05/26/2020updated 06/01/2020Sales person was friendly, informative, attentive and did not pressure me.Ricardo is the best !
by Brenda on 05/10/2020I was looking to trade in my vehicle for another vehicle that was more affordable due to life changes. The sales rep Ricardo was quick to come and help me find an affordable car that I liked, even though it meant going from a Honda (… lifelong Honda fan ) to a Volkswagen. Within less than 24 hours, he got me into a cheaper vehicle that myself and my girls enjoy.The Best VW Dealership
by Brian on 05/04/2020I bought and leased my first (attainable) dream car, the Passat once I turned 18 with Rudolph VW. Now 3 years passed and I had the chance to get my next dream car, the Arteon. Rudolph VW has been nothing but helpful, courteous, and always… there to help with amazing customer service for my needs. Lisa helped me out this second time on leasing my new car. She was an amazing saleswoman. She answered all my questions, she always makes herself available for anything I need. I’ve worked in customer service for about 5 years now and Rudolph and Lisa provide me with the best customer service. I visited the other VW dealership in El Paso to service my car only because it was closer, and their customer service was horrible to say the least. I will not be making that mistake servicing my vehicle there. Thank you Lisa, and the whole Rudolph team for the help!Great group
by Michael on 02/26/2020In sales Jose Luis was just awesome. Very professional, patient, courteous and knowledgeable His customer service made us buy from Rudolph VW. Sales manager Victor was very polite, helpful and understood our financial needs and helped us… meet our goal. Melanie in finance was very polite and went the extra mile to help us. Very Professional as well.Great experience
by Leo on 02/24/2020Easy going no pushy salesman tacticsGreat buying experience, great value in car purchased
by Jose on 01/23/2020The dealing process was not pushy at all; talking with the vendor and his Manager was very transparent and fairVW first experience
by Maydelyn on 12/24/2019Friendly, knowledgeable of vehicle details, stressless, and didn't feel pressured or that i was getting ripped off on sale.Rudolph Volkswagon is the best!
by Christine on 12/07/2019It was a great experience working with the people at Rudolph Volkswagon, especially Alan Kaplan. He was very friendly, extremely helpful and made this process work very smoothly.Thank you so much for your feedback, Christine. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Alan Kaplan. Please let us know if we can ever help you in the future. Dominique Valdez (915)-845-4321 dominiquev@rudolphcars.com
Rudolph VW! The best experience!!
by Yeimy on 11/28/2019updated 12/04/2019Excelent experience!! Very happy with the whole service!! The salesman Armando Aguilar is one of the best!! Very helpful in all aspects. He made all the buying experience very easy. Would definitely gonna recommend him to all my friends and… family!!Great Experience
by Marbella on 11/03/2019updated 11/12/2019The people there were very nice, always very kind. Also they were very helpful and the time I spent there was perfect. Armando was very helpful he helped me to find a nice car that suits my needs and budget.Rudolph VW El Paso
by Edgar on 10/23/2019Friendly and fast sales personnel. Nice ambiance at the dealership. Good service!Exceptional Customer Service!!
by Mario on 10/12/2019Victor is a very knowledgeable person when it came to describe the vehicle, he made us feel extremely comfortable while searching the car inventory and responding to our questions; We are really grates with Victor and all the Volkswagen… Team for our VehicleWe appreciate your wonderful review, Mario! We will share your compliments with Victor. Let us know if we can assist you with anything else.
Excellent service and prices!
by Jorge on 09/20/2019The buying process was the smoothest I had experienced. The staff was very friendly and knowledgeable.Congratulations on your purchase, Jorge! It gives us great pleasure to know that your vehicle purchase experience with us here at Rudolph Volkswagen was smooth and wonderful. I'd like to thank you for your business and look forward to assisting you with all your future automobile needs. Warm regards, Gabe Gonzalez, General Sales Manager, (915)-726-1530
Volkswagen Atlas
Volkswagen Tiguan
Volkswagen Arteon
Volkswagen Taos
About our dealership
Hi Madelyn, Thank you for the feedback here at Rudolph Volkswagen we like to make things fast, fun and easy. We appreciate you taking the time to review us. We hope to work with you again in the future. Thank you, Dominique Valdez, (915)845-8500 Ext 2187 dominiquev@rudolphcars.com.
by Dominique Valdez on 12/27/2019