Subaru El Paso
Customer Reviews of Subaru El Paso
Review type:
Purchase new outback
Customer
by Tricial on 01/26/2024Courtesy, and dealing with all customer questions and concerns.We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
First service
by ?whocares on 01/26/2024Excellent attention from everyone I came in contact with.We are thrilled to hear that you had a fast and excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.
I purchased a Crosstrek
by Nickole on 01/23/2024My salesman was very helpful and informative.Congratulations on your Crosstrek purchase! We're delighted to hear that your salesman was very helpful and informative throughout the process. We appreciate your business and look forward to serving you in the future!
Great customer service
by Ricky T on 01/23/2024The customer service team was amazing! They were very knowledgeable, helpful & friendly! Resolved my issue quickly!We're thrilled to hear about your positive experience with our customer service team! It's great that they were knowledgeable, helpful, friendly, and able to resolve your issue quickly. We appreciate your kind words and look forward to serving you again!
Excellent Service as Always
by Walt Fine on 01/20/2024Hector Roman was my Service Advisor. He was very knowledgeable, welcoming and geunine. He and his team provided excellent customer service as well as providing great care of my vehicle. Thank you Hector and the great team at Subaru El Paso.… I will keep coming back to you for my vehicle's service needs.Thank you for your kind words! We're thrilled to hear that Hector and our team at Subaru El Paso provided excellent customer service and took great care of your vehicle. We appreciate your loyalty and look forward to serving you for all your future service needs. Safe travels!
Excellent service
by mtnboykev on 01/14/2024Took my Ascent for alignment, they diagnosed and found the problem, fix it and in a good time frameThank you for taking the time to share your experience with Subaru El Paso. We're delighted to hear that you received excellent service during your visit. It's fantastic that we efficiently diagnosed and fixed the alignment issue with your Ascent promptly. We appreciate your feedback and your trust in our service.
Service visit
by William on 01/06/2024Every step was very friendly and professionalThank you for the kind words! We are excited to hear that we were able to provide you with a friendly and professional experience!
Great service
by Arturo M on 01/01/2024Your staff was super helpful while my car was being serviced for an oil change. I had some work to do, and they offered to do some printing for me, and even offered me some scissors and tape for a little project I was working on. I really… appreciate it that.Thank you Arturo for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!
Always above and beyond
by Nate Noel on 12/28/2023This is my third buying experience at El Paso Subaru. I keep going back because their team is unparalleled! Friendly, helpful, and no wasted time.Thank you for the kind words Nate! We are very happy to hear that we were able to provide you with an enjoyable experience!
Always a great experience
by Coyneg1 on 12/24/2023This is the fourth Subaru Forester we've owned - all purchased from, and serviced by Subaru El Paso. The service experience is always professional, courteous, efficient, and friendly.It's fantastic to hear about your longstanding loyalty to Subaru El Paso, having purchased and serviced all four Subaru Foresters with us! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Purchase vehicle
by Blancara on 12/20/2023Great experience with the staff. Sales person Jordye and finance manager were very helpful. Friendly and fast service.Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Awesome Service
by Luxdee05 on 12/19/2023I came in to service my vehicle and Alex gave amazing assistance. He was extremely helpful and professional and knew what he was talking about. His customer service made me feel comfortable and satisfied.Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!
Pleasant experience
by BikerBirder on 12/14/2023Went in to investigate Outback. Salesperson was knowledgeable and good to work with. Transparent sale.We are thrilled to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Battery Replacement
by Bart Gabe on 12/12/2023This battery was originally replaced a couple of yrs ago after Subaru refused to replace it. At that time I was told the battery came with an unlimited mileage replacement within 3 years. Yesterday I was told that was inaccurate and they… charged me $140.00Oil change
by Sergio J on 12/05/2023Fast friendly professionalThank you for your visit, Sergio!
Vehicle Service
by Jesus Ca on 11/16/2023Everything was performed in a timely manner.We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Excellent customer service
by Tristan on 11/10/2023This is my second time talking my vehicle to Subaru Service Center. The service and communication with the service representative is always excellent and on point.Tristan, we are very happy to hear that we were able to provide you with an enjoyable service experience. Thank you for your business and we look forward to the opportunity to assist you again in the future.
Jorge gave horrible customer service
by Christopher on 11/04/2023Subaru did a fantastic job of fixing my vehicle and I'm thankful. Lisa did an excellent job of helping me out with the errors made by her associate Jorge. Jorge tried to charge me more than the original quote, he updated me once about my… vehicle, I had to call to find out that was going on. The rest of the service staff was great. Unfortunately it was a very poor experience due to Jorge again.New Vehicle Purchase
by PalmerC on 11/03/2023Excellent attention to detail and found exactly what I was looking for in my next car purchase. My salesperson Hector was very thorough and kept me informed every step of the way as my car was being prepped for sale.Congratulations on your new vehicle! At Subaru El Paso, your satisfaction is our ultimate goal and we are pleased to hear that Hector was able to provide you with an exceptional sales experience! We look forward to the opportunity to assist you again in the future.
Amazing transaction
by Ndsriches on 10/27/2023We were treated professionally and with great courtesy. There was no high pressure at all, but it was an extremely easy transaction in ordering a new car, trading in our current vehicle, and taking care of financing. Highly recommended… dealership.Thank you for the kind words! Subaru El Paso appreciates your business and looks forward to your next visit. Thank you for your Five Star review and your recommendation!
Friendly and Knowledgeable
by vnyne100 on 10/21/2023This service was scheduled when I bought the car. My salesman wanted to be sure that I brought the car in for its scheduled 6 month maintenance and made the appointment at the closing of the deal. That was greatly appreciated and gave me… confidence that the car will last far longer than we could imagine.Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Subaru El Paso, located at 1414 Airway Blvd in El Paso, TX, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Hi Miguel, thank you for taking the time to leave a review for us at Subaru El Paso. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
by Gabi Porter on 06/12/2024