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Customer Reviews of Audi El Paso

Review type:

Overall sales rating

4.3
4.25 out of 5 stars

(4 reviews)

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4 sales reviews
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  • Car sales

    2 out of 5 starsby Tury Montoya on 02/06/2024

    The check engine can on the hose for the window washer broken
    • Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

      by Laura Villalobos on 03/27/2024

    • Thank you for bringing this to my attention. I apologize for this inconvenience you experienced. I would like an opportunity to fix this and to earn your business, please contact me at jnegrete@Group1Auto.com. I look forward to speaking with you. Jose Negrete, General Manager

      by Customer Service on 04/03/2024


  • Wiseone

    5 out of 5 starsby Wiseone on 01/19/2024

    Bought a used Audi and found it to be a great experience! A very professionally experience.
    • Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

      by Laura Villalobos on 01/24/2024


  • Car Purchase

    5 out of 5 starsby Bryant E on 10/17/2023

    The process was very smooth.
    • We are delighted to hear that the car purchase process went smoothly for you! Enjoy your new car!

      by Sara Thurston on 10/18/2023


  • Lovely Purchase Experience

    5 out of 5 starsby Victoria on 10/02/2023

    Eunice was amazing! She was patient and kind and worked with me through the whole process of buying my new car. She was never pushy and made the whole experience wonderful and quick. Connor was also very genuine and kind, I would highly recommend either one if you are looking for a new vehicle!
    • Congratulations on your new vehicle! Ensuring your satisfaction is our ultimate goal and we are delighted to know that Connor and Eunice delivered an awesome experience! Thank you for the Five-Star review and your business. We look forward to the opportunity to assist you again in the future.

      by Khalyn Ogunmuyiwa on 10/04/2023

The following reviews are more than two years old. They are not included in the overall rating.
4 sales reviews

  • Armando was amazing!!

    5 out of 5 starsby Rainbeaux on 07/17/2023

    He answered all of my questions, gave me his cell phone number in case I had more questions!! He knew everything about every car I looked at!!!! He made sure I had the app downloaded and set up everything in my car as I wanted it!!!
    • Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

      by Laura Driscoll on 08/01/2023

    • Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

      by Laura Driscoll on 08/01/2023


  • Excellent experience

    5 out of 5 starsby Smblanto on 06/09/2023

    Had a perfect buying experience with Audi of El Paso. It is so wonderful to have sells staff to return calls and do as they promise. So frustrated with another car manufacturer that does not return phone calls, I purchased another Audi and have not been disappointed.
    • We are so happy to read such a great review about Audi El Paso! Until the next time we meet, take care!

      by Josh Masse on 06/13/2023


  • Audi service

    5 out of 5 starsby Rodney on 07/18/2019

    The Audi personnel that helped me today were outstanding. I have had nothing but good things to say about any all my Audi interactions . Thank you all for all the great customer service.
    • We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

      by Customer Service on 07/19/2019


  • Top notch service with casual atmosphere

    5 out of 5 starsby dbphotos on 07/12/2019

    Went in for 75k service (a little early) and a couple of things that needed checked. Nice loaner car. Everything done as promised. No real upsell except one thing I needed. Price for new part and installation I needed was very competitive. Price for new struts was not. No problem. Rickey the service guy was great. He had 5 years as a mechanic so really helps with the service advisor role. Easy in and out. My wife's Audi is next and we will be going back.
    • Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

      by Customer Service on 01/12/2022

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About our dealership

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! We look forward to serving you!

Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area