Customer Reviews of Brown Dodge Chrysler Jeep Ram
Review type:
challenger sxt
by smiley_reilly on 02/28/2018updated 03/06/2018The sales members were very helpful and knowledgeable about the cars they were selling. We were in and out with a new car, pretty fast.Great customer service
by Ydelgado on 02/28/2018updated 03/06/2018The understanding and the willingness to help. The quick action to help us get into a 2018 model only took 2 hours verses the 8 hour at Price Chevolet in Pleasanton Tx to be denied and told go home we'll call you for any information.Thank you for this great feedback! We're glad our team was able to assist you. Sincerely, Jimmy Montez - General Manager
feb3jeepcompass
by Cindiajss on 02/06/2018updated 02/16/2018every one is so nice and respectful made me feel like I was part of the family. my dealership Mr. Brown was so helpful and understanding and willing to hear my needs as to what I was looking for. I give him a 5 star.Cindiajss, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. Kind regards, Jimmy Montez - General Manager
New car
by Kathy1214 on 02/02/2018updated 02/16/2018I was treated with professionalism and the staff was freindly and helpful. I was able to conduct business over the phone while I was in another city since I dont live in Devine. Everything was fast and efficient.Thank you for your kind review, Kathy! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Warm regards, Jimmy Montez - General Manager
Guerra
by Roberto69 on 02/01/2018updated 02/16/2018Honesty and direct business practice no games. Fast and friendly. I was able to drive out that same day simply on an old fashon handshake and that was very inportant to me.Thanks for the nice review, Roberto! We really appreciate this feedback. It was our pleasure doing business with you. Best regards, Jimmy Montez - General Manager
First Time Car Buyer
by VeronicaLG on 09/13/2017updated 09/25/2017They were very helpful with the options that I had in becoming a first time car buyer. They kept their line of communication open & clear. The staff at the dealership were all friendly.Veronica, thanks for your kind words! We appreciate our staff and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and Im very happy to hear that this was achieved with you. We would love to work with you again! Regards, Jimmy Montez - General Manager
Satisfied!
by JasonPea on 08/31/2017updated 09/08/2017Dealing with easy going personality people that did the leg work to get me a great deal! Specifically, my past two vehicle purchases were done with Mr. Mike Espinoza were a treat and he is awesome!Thank you for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Regards, Jimmy Montez - General Manager
New truck
by Edward_Jessica on 08/20/2017updated 09/08/2017I enjoyed my experience from the moment i walked in, friendly staff and answered my questions and pointed me to the right truck fort my needs.Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at Brown Dodge Chrysler Jeep Ram! We appreciate your business! Regards, Jimmy Montez - General Manager
Great Experience!!
by Ernestt1 on 08/17/2017Your sales staff are not pushy, apply no pressure and are very knowledgeable about the products they have. They explain everything and make sure you have no unanswered questions. They do not try to oversell which made me feel really… comfortable in talking to both Rick Torres and Emilio Brooks. Excellent service.Thank you for sharing your experience with us, Ernest! Rick, Emilio, and the rest of our team work incredibly hard to exemplify the Brown Dodge Chrysler Jeep Ram commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Jimmy Montez - General Manager
2017 Dodge Ram 3500 Dually
by TxPhred on 06/14/2017Both my visits were, "let's stop by and see what they have available", and both visits were wonderful. Jim Courtade and Tom Villa were absolutely wonderful. Very helpful and helped us get into a new Dodge Ram 3500.Thanks for your outstanding review. I'm very happy to hear that Jim and Tom was of such help to you in getting your new Dodge Ram 3500. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jimmy Montez - General Manager
Purchase of 2016 Ram 2500
by Kenneth33 on 05/10/2017The staff was very friendly and accommodating. My salesman was very knowledgeable and took time to explain features of the truck that I was not familiar with as I am a first time diesel owner.We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you wont hesitate to reach out to us. Sincerely, Jimmy Montez - General Manager
Excellent
by GabrielaB on 04/29/2017updated 05/05/2017Excellent customer skills. Employees answered all questions in a courteous manner. Over all excellent service. Would definitely recommend to others.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jimmy Montez - General Manager
Second Car Purchase from Delaership within a Week
by Bubba_TX2 on 04/18/2017Nice low pressure sales approach. Easy to deal with. First experience was good so it created the second deal. Would be nice if the vehicle prices were on the sticker.Thanks for the kind review. Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Jimmy Montez - General Manager
Best Car Buying Experience Ever
by deenandavid on 03/28/2017This was the easiest, most efficient, & painless purchase we have ever made! Maria Zavala fought as hard, or harder than we could've, to get the financing to work! Our every need has been discussed, & promptly taken care of! For as long as… we live in Southern Texas, we will always buy our vehicles, from Brown Chevrolet!Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Maria was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Jimmy Montez - General Manager
owner
by Lydiaramirez on 11/29/2016updated 12/06/2016excellent customer service and everyone is very friendly. Would definitely recommend to anyone who is looking into buying a new vehicle.Thank you for taking the time to write this wonderful review! If there's anything else we can do to help you, please come back in and see us. Sincerely, Jimmy Montez - General Manager
buying a jeep
by HadleyPop on 10/06/2016updated 10/14/2016I contacted Emilio in August and he kept in contact but patiently waited for me to find a vehicle necessary. He was helpful and I was able to shop on my terms. The website was very helpful as I was able to see the vehicles on the lot.… All the times I visited Brown Dodge I was treated well and many people helped me when Emilio was with other customers. I like the fact that Brown Dodge was a dealership which was linked to USAA's car search.Thanks for your outstanding review! I'm very happy to hear that Emilio was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jimmy Montez - General Manager
Rick Torres
by Dbygirl on 09/27/2016updated 10/07/2016Rick Torres really listened to what I wanted. He showed me a Laramie and then the lone star so I could compare. Ode idednon the Laramie but didn't like the color. He found me the perfect truck. Then after the sale he helped me with all my… questions and concerns.Thank you for leaving us this review. We are very happy to hear that Rick could help get you set up with the perfect new Truck for you. If there is anything more we can do for you please feel free to come back and see Brown Dodge Chrysler Jeep Ram any time! Take care. Sincerely, Jimmy Montez - General Manager
Great Service !
by Emma_San on 03/24/2016We were immediately greeted by Mr. Billy Chacon when we arrived. He introduced himself and offered his assistance to our needs. Billy was very professional with us and treated us very nicely through out our visit at BROWN.Hi Emma and thank you for this great review! We're very happy that Billy was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Jimmy Montez - General Manager
We are so glad to hear that our sales team was helpful during your visit. If there's anything else we can do for you please let us know. Sincerely, Jimmy Montez - General Manager
by dealerreply on 03/06/2018