James Wood Buick Chevrolet GMC Denton
Customer Reviews of James Wood Buick Chevrolet GMC Denton
Review type:
Great customer service!
by JamieC. on 11/07/2024Rudy was incredibly knowledgeable, answering all my questions with patience and expertise. The entire process was seamless, from the test drive to the final paperwork. There were no high-pressure sales tactics, just honest advice and a… genuine commitment to ensuring I was happy with my purchase. Juan from the finance team was also wonderful, explaining all my options clearly and helping me secure a great rate. I highly recommend them to anyone looking for a trustworthy dealership with top-notch service.Painless, headache free car buying experience as a woman!
by Mbianchi on 10/02/2024updated 10/09/2024A POSITIVE CAR BUYING REVIEW AS A WOMAN?!?!?!!??! Never in my life did I think it was even possible!!!!!! My experience at James Wood Chevrolet could only be described as white glove service. It was smooth, pleasant, and ZERO headache… (which we all know is not the norm). The environment was calm, and friendly. Our sales rep Ryan Unver was so warm and personable; not once did I feel like "a number" to him. We knew what we wanted, and he ensured the process was fast as possible, and completely painless. Also, as a woman, this was the first time I felt like I was receiving a completely neutral and fair car buying experience. I normally leave a dealership frustrated, and not feeling that I was treated fairly compared to male customers.... the opposite was true with Ryan. Even though my husband was with me, he engaged me 100% in the conversation, never deferred to my husband with questions, and it was such a refreshing experience. We even had the pleasure to meet, and interact with the dealership GM, Will Lewis. You can instantly tell that the culture of the dealership starts with him. He takes great pride in his staff, and customers. He was so funny and friendly as well. It's always nice to see that a work environment is being led right; from the top down. It is shown throughout the entire car buying process. I cannot imagine doing business with any other Chevy dealership in DFW. They will have our business for many many years to comeThank you so much for your heartfelt review! We're thrilled to hear about your exceptional experience at James Wood Buick GMC Denton. It’s fantastic to know that Ryan provided you with the warm and personalized service we strive for, ensuring that you felt valued and respected throughout the car buying process. We take pride in our team and the culture we cultivate, and it's great to hear that Will's leadership contributed to your positive experience. We look forward to serving you for many more years to come. Enjoy your new vehicle, and please don't hesitate to reach out for anything you need! Sincerely, The James Wood Buick GMC Denton Team
Great service
by Fournickle on 08/11/2024updated 08/20/2024It was great only took about 3 hrs to get the vehicle that I wanted..Thank you for your feedback! We’re thrilled to hear that you had a great experience at James Wood Chevrolet Denton and that you got the vehicle you wanted in a timely manner. We appreciate your support and look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663
Outstanding Experience
by jnunez1035 on 05/08/2024This is my second time purchasing a vehicle from James Wood in Denton, TX. I will say I do not enjoy buying cars, but the staff here made this incredibly easy. TJ Smith, Juan from finance and the manager were straight shooters and honest.… They were transparent and willing to discuss the ins and outs, cans and cants. Ultimately, because of their professionalism, I walked away with the vehicle of my choice, no games. Relatively in and out of the dealership in good time. I will absolutely be purchasing a new vehicle from them in the future because this staff is trustworthy.Thank you for sharing your experience with us at James Wood Buick GMC Denton! We are thrilled to hear that TJ, Juan, and our manager provided you with exceptional service during your car purchase. Transparency and honesty are core values we uphold, and we're glad to hear that it made your buying process easy. We look forward to assisting you with your future vehicle purchases, and we appreciate your trust in us. Thank you for choosing us! Sincerely, The James Wood Buick GMC Denton Team
Corvette C8
by NickC82024 on 01/14/2024The salesperson was very friendly and the finance person was not pushy at all like other car dealers, great experience！Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, James Wood AutoPark Management | 940-591-9663
Amazing sales and financial services
by whatk08 on 04/19/2023Highly recommend. Zero hassle. The ease of which I bought my truck and signed was unimaginable. So happy with our Rep (Jacob)! 10/10!Thank you for taking the time to share your feedback regarding your experience at James Wood Buick GMC Denton and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The James Wood Buick GMC Denton Team
Salesman
by JB Truck on 04/06/2023Could ask for better and more professional salesmanJB, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that our staff's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The James Wood Buick GMC Denton Team
Best purchase experience.
by Robert on 08/16/2020Buddy was friendly and all around awesome. The process was pretty quick and easy. I hope I can get our next car from him.Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, James Wood AutoPark Management | 940-591-9663
Honest and trustworthy
by Cheryl on 07/17/2020I trust James Woods Auto and have purchased my last two vehicles from there. The employees are always friendly and professional.Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, James Wood AutoPark Management | 940-591-9663
Great buying experience. I love my truck
by Kathy on 07/13/2020Ronnie Sanders was the best salesman I have ever had the pleasure of doing business with. Thank you so much Ronnie.Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The James Wood Buick GMC Denton Team
Great sales experience
by Excellent Sales Experience on 07/09/2020We couldn’t of asked for a better sales experience. From the first couple of minutes we were on the showroom floor, to the minute we drove away in our car our sales rep Rob Ingram went above and beyond our expectations. He was patient with… answering any questions, both while were at the dealership and throughout the purchasing process. He helped us find the right car within our budget without ever pushing us into any decision. He was very accommodating with our chaotic schedule and everyone we worked with helped to make the process very smooth! We would happily refer family and friends here and will probably return for our future needs.We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at James Wood Chevrolet was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, James Wood AutoPark Management | 940-591-9663
A million times thankful!!!
by Christina on 07/03/2020Our sales rep went above and beyond to get us in the truck that we wanted!!Thank you for writing this fantastic review and giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The James Wood Buick GMC Denton Team
Great Service and Helpful Sales Person
by Bryan on 05/22/2020updated 06/01/2020I was able to take care of everything except signing the paperwork over the Phone and E-mail. Great friendly service through out the process. I did get a (short answer about paying off the loan) but it was on a Friday and late in the… afternoon.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663
The best sales experience
by Lisa on 04/03/2020Can’t say enough how easy Rob & Don made the purchase of our Escalade. From first contact with Rob, he was very straightforward on price, fair and made sure everything was taken care of before arriving to the dealership to pick up. Don also… provided exceptional help on financing. We will drive the extra 20 miles to James Wood for service even though there is a Cadillac dealership just up the street from us. Customer service is first class!James Wood - Melanie made the process seamless on a 2016 certified.
by Garrett on 03/21/2020Melanie was very helpful and understanding. Would highly recommend purchasing your next vehicle here.Best car buying experience ever!
by Kristopher on 03/07/2020CHRIS DOUGLAS took excellent care of us. The entire buying process was the fastest and smoothest we’ve ever experienced. He was extremely knowledgeable about the vehicle, professional, courteous and made us feel welcomed and important. We… couldn’t have asked for a better car buying experience!my Chevrolet
by Robert on 02/18/2020Melanie Gregg is an amazing sales person. She took great care of me, excellent communicator. More salespeople could learn a lot from a professional like her. She isn't what used car salespeople are commonly referred to. She made me feel… like I was the most important person in the dealership.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The James Wood Buick GMC Denton Team
10th James Wood Motors purchase- 8th from Rob Ingram!!
by VolleyMom on 01/30/2020Rob did a great job as usual, showing me various vehicles and helping me work through the logistics of what I needed. I am extremely picky and he was very patient and informative as I worked through my decision....after 8 vehicles purchased… he’s still patient!! James Wood has a great selection of vehicles to choose from and gave me a great deal! I highly recommend this dealership and Rob Ingram for consistent, patient professional help.Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. James Wood AutoPark Management, 940-591-9663
Easy Car Buying Experience
by Ty on 01/07/2020Everyone was incredibly helpful and honest. Not a usual car buying experience. No add-ons that add up and drive the cost way up. These are car salesmen who sell cars, not everything else beside the car.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
Great respectful staff
by Ben on 12/04/2019updated 12/11/2019Jose was very nice honest and respectful. He gave us the time and space we needed to make our decision. We didn’t feel pressured or rushed. N. Chavez in the finance department was equally respectful and very helpful.Buying new Cadillac xt4
by Ron Highfill on 10/19/2019updated 10/25/2019Sales consultant Jeff Mulkey did an outstanding job helping me to pick out the car and taking me through the buying process. I would highly recommend him.
Ford F-150
Ram 1500
Chevrolet Equinox
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Rudy and Juan at James Wood Chevrolet Denton. Our team strives to provide genuine service without the pressure, and it's gratifying to know that we met your expectations. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
by James Wood Chevrolet Denton on 11/08/2024