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James Wood Buick Chevrolet GMC Denton


3906 I-35 Frontage Rd, Denton, TX 76210 (map)
Today 8:00 AM - 7:00 PM
Sales Rating
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Yes (5) No (0)
Service Rating
Recommend:
Yes (1) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
Painless, headache free car buying experience as a woman!
Written by Mbianchi on 10/02/2024
updated 10/09/2024

A POSITIVE CAR BUYING REVIEW AS A WOMAN?!?!?!!??! Never in my life did I think it was even possible!!!!!! My experience at James Wood Chevrolet could only be described as white glove service. It was smooth, pleasant, and ZERO headache (which we all know is not the norm). The environment was calm, and friendly. Our sales rep Ryan Unver was so warm and personable; not once did I feel like "a number" to him. We knew what we wanted, and he ensured the process was fast as possible, and completely painless. Also, as a woman, this was the first time I felt like I was receiving a completely neutral and fair car buying experience. I normally leave a dealership frustrated, and not feeling that I was treated fairly compared to male customers.... the opposite was true with Ryan. Even though my husband was with me, he engaged me 100% in the conversation, never deferred to my husband with questions, and it was such a refreshing experience. We even had the pleasure to meet, and interact with the dealership GM, Will Lewis. You can instantly tell that the culture of the dealership starts with him. He takes great pride in his staff, and customers. He was so funny and friendly as well. It's always nice to see that a work environment is being led right; from the top down. It is shown throughout the entire car buying process. I cannot imagine doing business with any other Chevy dealership in DFW. They will have our business for many many years to come

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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James Wood Buick GMC Denton on 10/09/2024
Dealer Response
Thank you so much for your heartfelt review! We're thrilled to hear about your exceptional experience at James Wood Buick GMC Denton. It’s fantastic to know that Ryan provided you with the warm and personalized service we strive for, ensuring that you felt valued and respected throughout the car buying process. We take pride in our team and the culture we cultivate, and it's great to hear that Will's leadership contributed to your positive experience. We look forward to serving you for many more years to come. Enjoy your new vehicle, and please don't hesitate to reach out for anything you need! Sincerely, The James Wood Buick GMC Denton Team
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