James Wood Buick Chevrolet GMC Denton
Customer Reviews of James Wood Buick Chevrolet GMC Denton
Review type:
Great customer service!
Good Service Advisor, poor service personal
by GMCGuy1960 on 02/03/2016I tried to buy my GMC Acadia from James Woods, The sales people did not offer to look into the car we wanted. So after buying somewhere else I returned for service to have change taken from my console, Al air cleaner housing damaged beyond… repair and the car not being reassembled properly after work was completed. I have talked to Mr. Woods and the service manager and the have not done anything to retain me as a customer.Great experience for first time buyer!!
by AngelDeLira on 01/20/2016updated 02/02/2016I walked in thinking I wouldn't be able to get what I wanted but let me tell you, Rudy went above and beyond to help me get in the vehicle I wanted. It was top notch customer service and highly recommend. Made first time vehicle buying very… easy.Angel, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Rudy was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Best regards, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
James Wood
by Tbanderson on 01/15/2016updated 01/27/2016I shop and deal with James Wood specifically because of the way that Mike Balew (service) takes care of things. His professional service and personal touch is top of the line..!Thank you for the great feedback! We will be sure to share your compliments with Mike and the rest of the team. Be sure to let us know if you need any further assistance, be it service or sales. Best regards, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
Awesome experience
by Staceep on 01/02/2016updated 01/19/2016Our salesman Zach gage made the experience very easy and pleasant he was super knowledgeabke but was not the "typical pushy" salesmen we would definitely go back to him with any future purchases.Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Zach was there to provide you with such exceptional service! Thank you again and please feel free to contact us if you need any further assistance. Best regards, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
Great experience at James Wood
by bartx53 on 01/15/2016Salesman, Zach was great and understood everything we wanted. Business manager, Juan made paperwork process painless. He was great too!Thank you for leaving us this great review! We are very happy to hear that Zach was so helpful during your visit with us. We look forward to seeing you back again in the future! Take care. Best regards, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
Best sales experience ever!
by JamesPatterson on 01/01/2016updated 01/15/2016This was the easiest and smoothest vehicle purchase we have ever made! There was no back and forth to try and wear me down like past vehicle sales experience. I'd recommend David Sweeden, Juan in Finance and the Internet sales team to… anybody.Thank you for your review, James. We're glad to have both David and Juan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
Warrantee Repair - Chevy Impala
by WilliamGeo on 01/13/2016My new Impala had to be towed in for warrantee repair. Matt, the Service Advisor went above and beyond to ensure my car was handled in the best manner. He also went out of his way to get me a loaner car while mine was repaired. My only… disappointment was the car was not washed when I picked it up.William, thank you for taking the time to leave us a review and for giving us this great feedback. We're glad that Matt and the rest of the James Wood Autopark service team was able to repair your car to your standards. Best regards, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
Excellent Car Buying Experience
by Cherlyn on 01/01/2016updated 01/10/2016Jesse is a class act. So helpful and went over and beyond to make me happy. Juan in the Business Department was wonderful as well. James Wood has a customer for life right here! I cannot thank you guys enough for your kindness and… generosity.Thanks so much for the nice review, Cherlyn! We really appreciate this feedback and I'll be certain to share your compliments with Jesse and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Best regards, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
2015 Camaro LS
by TiffaniCamaro on 12/20/2015updated 01/08/2016Eric and Juan were so polite and helpful. Every one of your staff that my family and I came into contact with were delightful. It makes me want to buy my next car from you guys! I'll definitely be recommending you to everyone! Great work!2015 Silverado LTZ
by FRequena1 on 01/02/2016It was great. I felt the dealership wanted to do business and was not trying to one-side the transaction. I really appreciated the feeling of being wanted.We appreciate you for letting others know about your experience at James Wood Autopark. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
Still awesome year after year.
by JumboJim on 01/01/2016This will be the 5th vehicle I have purchased from your firm since 2000. And every time it is just a delight. The most recent purchase and the previous purchase, my wife and I were fortunate to have had Cynthia Gutierrez assisting us with… our needs. She is extremely knowledgeable about the vehicles she is selling and makes you feel like you are one of the family. She is respectful of her customers time and makes the entire process streamline and quick. Additionally finance, Mark did a great job explaining the different levels of warranty coverage and was easy to work with in dialing the final cost per month into where we needed it. Great job. James Wood should be proud to have you both working for them. Additionally hats off to the guys/gals in detailing, the final product looked awesome!Jim, thank you so much for the great review of your experience at our dealership and especially with Cynthia. All of the employees appreciate your loyalty to James Wood Autopark. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Best regards, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
Great Service
by Howard2001 on 12/24/2015Excellent service check in was a breeze, they had my loaner ready and it was a clean new 2015 Silverado 1500 LT equivalent to what I own. Jarrett my service rep was very professional and helpful, my truck was due for an oil change and I had… a rattling noise coming out of the front passenger speaker. Jarrett said, ''no problem will get it fixed''. And sure enough he took care of it, now I can enjoy listening to my music through the awesome Bose speaker system again. Thank you Jarrett.Sum it all the checkout was painless and prompt the workers at the friend desk were all smiles and ready help. That's why I drive all the way from McKinney to this dealership, they really care from the car sales to the service. Thank you James Wood!!!James Wood's employees sustain his reputation
by Bears_Truck on 12/23/2015updated 12/28/2015James Wood, the man, has had an outstanding reputation for many years, John Terry (Sales) is upholding that reputation by professional and courteous interactions with his customers. I highly recommend James Wood Chevrolet to all who… appreciate being treated honestly and fairly.2015 Buick Enclave, Excellent Buying Experience!!!
by Dproctor73 on 12/23/2015updated 12/28/2015Scotty did an awesome job to make sure our car buying experience was exceptional. He made sure we were comfortable and after we purchased the vehicle he went over every little thing on the vehicle with us in person. I really enjoyed him… showing my wife and I the features of the vehicle. He is an excellent salesman. And he was a no pressure type of guy. I like that also. I don't like the high pressure sales man. Which Scotty isn't!!! Again Thank You to Scotty for a Great Experience.Great Service!
by JohninDentonTx on 12/16/2015I appreciated John Terry's assistance in answering all of our questions and helping us select just the right model and options. Juan was most helpful during the financial process as well. Great overall experience.Fantastic Service - Straightforward and Honest
by davedan88 on 12/09/2015Our salesman Chase Whaley was AWESOME to deal with. He was very professional and prompt. He was straightforward and honest. He worked hard to put the deal together at a price we could afford in an effort to get us in the vehicle we had… selected. We shopped at a lot of other dealerships prior to finding the vehicle at James Wood, Chase was a far better salesperson than ANY others that we encountered.Oil Change/Tire Rotation
by jdavis63 on 12/04/2015I called to schedule an oil change and was able to come in the same day and when told it may be 60 to 90 minutes I only waited 45-minutes.James Woods Experience
by Stebby96 on 11/27/2015updated 12/04/2015Shellie Tait was my salesman and is awesome. She was very helpful and will continue to use her on my future purchases.Thanks for your outstanding review! I'm very happy to hear that Shellie was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda@jameswood.com | www.jameswood.com
2016 Chevy truck Texas Edition
by wels_world on 11/19/2015updated 12/04/2015I found Derek Walker to be most accomidating in the purchase of my new truck. He and the staff showed excellent professionalism and courtesy. I will be coming back for future auto business.Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Derek was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Kind regards, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda@jameswood.com | www.jameswood.com
Headlamp
by ThomasRay_1962 on 11/10/2015updated 11/24/2015I had a burned out headlight that I needed fixed that day so I could make a round trip to Dallas and Ryan McCullogh got me in and out in an afternoon!Thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your trust to us here at James Wood Autopark and we look forward to your continued business! Kind regards, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda@jameswood.com | www.jameswood.com
Great, quick service
by jay9475 on 11/22/2015Brought my new 2016 Colorado in to have the windows tinted. Quick drop off, got a loaner car, and in less than 2 hours, truck was ready. Couldn't have been easier, was painless!Thank you for taking the time to share with us! The goal of the James Wood Autopark team is to ensure a painless and easy service for each of our customers. We're happy to read that your service was completed in such a timely manner. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Facebook for access to exclusive content. Kind regards, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda@jameswood.com | www.jameswood.com
Chevrolet Silverado 1500
Buick Enclave
Ford F-150
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Rudy and Juan at James Wood Chevrolet Denton. Our team strives to provide genuine service without the pressure, and it's gratifying to know that we met your expectations. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
by James Wood Chevrolet Denton on 11/08/2024