James Wood Buick Chevrolet GMC Denton
Customer Reviews of James Wood Buick Chevrolet GMC Denton
Review type:
Great customer service!
Professional
by Michelle on 07/03/2019No matter who my service advisor is, I always end up with someone professional and friendly, and my car is always taken care of in plenty of time. I also appreciate the two gentlemen who give me courtesy rides to and from work while my car… is being maintained.Oil Changing Service and Tire Roataion
by David on 06/27/2019updated 07/02/2019Excellent Customer Service.Fantastic Experience
by Janna on 06/29/2019Tammy and Joe worked hard for us. They kept us up to speed in the status of the work at all times and were outstanding to work with.Fantastic experience, as always!
by Patrick on 06/28/2019Derrick and Juan were amazing!! We loved how the car doors were open for us to look inside before a sales rep came to help. We love how Derrick never pressured us just to "make a sale." He patiently helped us choose the best vehicle for us… based on what we wanted and our budget. Juan made the paperwork part a breeze like always. This was our 3rd vehicle from James Wood and the customer service has been above and beyond every time! We will be back in a couple years I'm sure!Traverse Redline
by Nancy on 06/27/2019We went to James Wood to just check out and test drive the Traverse Redline because I saw one driving home from work a couple weeks ago and I thought it was a sharp looking vehicle. Jacob was extremely friendly and helpful and we actually… ended up purchasing it!Service on vehicle
by Joe on 06/19/2019updated 06/27/2019Efficient, thorough and informative relation with service personnel.Window switch and key fob programming
by Don on 06/27/2019Tammy was great as usual. The work was done quickly and correctly.Repeat customer
by Ryan on 06/24/2019Pretty much everything, I have bought a truck from Ronnie in the past and drive almost 100 miles to come back there. Straight forward, no bs sales team, paperwork done and ready to go just like they said it would be (in and out in under 3… minutes). Hands down my favorite truck buying experience anywhere and will continue to make the drive for years to come. Special thanks to Ronnie - even though dealing with a tough personal time made this as fantastic experience as the last time I bought a truck from him. and Juan in finance - best paperwork experience you can ask for.Thank you for providing us with feedback regarding your recent visit, Ryan! Our team works hard to keep our customers coming back to James Wood Buick GMC Denton and it’s great to hear of your continued business. Ronnie and Juan are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new vehicle! Regards, The James Wood Buick GMC Denton Team
Happy customer.
by Henry on 06/21/2019Got me in and out quickly.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, The James Wood Buick GMC Denton Team
Service on vehicle
by Joe on 06/19/2019Efficient, thorough and informative relation with service personnel.Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Regards, The James Wood Buick GMC Denton Team
I have no idea what goes here on this.
by Dugan on 06/19/2019My experience at James Wood is always great every time I go. Everyone there are professional and willing to help with my needs.Dugan, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Regards, The James Wood Buick GMC Denton Team
Hones sales service
by Tim on 06/17/2019I traveled 5 hrs. to inspect the vehicle. The salesman was extremely honest with my over the phone to determine if I was interested in this particular vehicle. Upon arrival, the experience exceeded my expectation. It was then an easy… decision to make.Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Regards, The James Wood Buick GMC Denton Team
Great salesman.
by Michael on 06/16/2019Mike Holtzman sold us. We purchased our last two vehicles from James Wood but we’re leaning to Ford because Chevy is anti American and the dashboard on my Silverado has completely cracked and some has fallen into the dash. Very poor… quality, but Chevy saves money by building crappy products overseas. We received great customer service from Mike and decided to try Chevy once more .Michael, we appreciate you taking the time to leave us a great review! We are pleased to hear Mike did a great job in assisting you in your purchase. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, The James Wood Buick GMC Denton Team
Well done Ben Rollins
by Javier on 06/12/2019Ben Rollins was very helpful and transparent with buying process.Thank you, Javier! Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
James Wood Auto Park ROCKS
by Anoynmus on 06/06/2019Melanie Gregg was amazing!! She made the process quick and she was so friendly!! I will recommend JWAP to all my family and friends!!Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
Great place to buy a New Car
by ram190cc on 05/20/2019We live 400 plus miles away from James Wood Buick in Denton, and had the best experience ever when communicating with their sales team on purchasing our New Car.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
Awesome experience - highly recommend!
by Jillian on 05/18/2019I bought a car 4 years ago from Jesse McWilliams & everyone was so great that I came back & purchased from here again. John Terry & Jesse were so good to us, once again. Wonderful experience & I will always recommend this dealership!Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
Awesome dealership
by Rudy on 05/08/2019updated 05/15/2019Chase Whaley was awesome in his enthusiasm to sell me the car I wanted. He worked hard to get me the better deal.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
Wonderful Experience
by LizEriksen7 on 04/27/2019I went in with my daughter to help her look at cars because she was afraid to go alone. We had the most pleasantly surprising experience with Teddy Moore! He was friendly, patient and easy to talk to, answered all of our questions and never… talked down to us! His knowledge of cars and all the features is impressive too. I'm so impressed that I can write a positive review for a car salesman!It is great to know that we were able to provide you and your daughter with a pleasant time purchasing her new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
2019 Traverse flat tow instructions wrong
by LinS on 04/25/2019That the problem got fixed. The Electrical Supervisor had to get in touch with Chevy MFG to get the flat tow instructions corrected and printed out for me to keep. on my 2019 TraverseWe appreciate your review about our service team. Thank you for choosing James Wood Chevrolet for your vehicle needs. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com
Best car experience
by Laura on 04/03/2019updated 04/08/2019Ben Rollins, was such a hard worker, he got to the point and we didn’t feel pressured at all . We had bought a car with James wood back in 2004 , and talked about going back and getting a pickup. We visited other Chevy dealers and were… being played with.
GMC Sierra 1500
Ram 1500
Ford F-150
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Rudy and Juan at James Wood Chevrolet Denton. Our team strives to provide genuine service without the pressure, and it's gratifying to know that we met your expectations. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663
by James Wood Chevrolet Denton on 11/08/2024