Skip to main content
Today 8:00 AM - 6:00 PM

Customer Reviews of Karl Klement Ford

Review type:

Overall sales rating

4.7
4.67 out of 5 stars

(3 reviews)

Have feedback for this dealer?Write a sales review
3 sales reviews
Sort by:

  • Escape

    4 out of 5 starsby Escape2 on 01/15/2025

    Salesman was polite, friendly, not pushy and made us a good offer.
    • Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

      by Theo Sanders on 01/17/2025


  • New 2024 F-250 Super Duty

    5 out of 5 starsby Steve S on 10/02/2024

    Very please with sales team from Karl Klement Ford. The folks at the dealership made my buying experience very easy, no pressure. If you need a new truck please reach out to Karl Klement Ford.

  • Rusty Brawner

    5 out of 5 starsby Rusty B on 01/05/2024

    Sent my wife and daughter to shop for new cars and we bought two. I was busy working but they have a trustworthy staff and management that you can assured that your family is treated right.
The following reviews are more than two years old. They are not included in the overall rating.
4 sales reviews

  • Doyle

    5 out of 5 starsby Rancher on 02/11/2023

    Very good sales and easy delivery

  • Awesome service.

    5 out of 5 starsby Mark on 01/10/2019

    My wife and I purchased two vehicles from Karl Klement Ford Pre-owned inventory and couldn't be happier with our vehicles, their amazing service, the price, and the service after the sale. We would highly recommend Karl Klement Ford to anyone who is looking for a great vehicle and even better service. Mark & Misty W.

  • Excellent

    5 out of 5 starsby hbraden3 on 10/19/2017

    A top notch dealership worth the drive no matter where you are in DFW. You just aren't going to get the level of sincere service this dealership provides in the inner metropolis. My wife loves her Expedition Limited, thanks Darin Cooley and gang!

  • Bait and Switch

    1 out of 5 starsby Westhedford on 12/28/2014

    I spoke with Earnest about a 2015 Focus-S listed on the internet for $12995. After tony assisted me with the test drive, it took a considerable length of time for Earnest to return with paperwork explaining there had been a "typo" and the true price would be $15995. Another man, presumably the finance manager took over to also explain that Ford did not have 0%-72 mos financing. I showed him the advertisement on my smart phone, which he still denied. To us, this was extremely unprofessional that he was unaware of Ford's Promotions, and this appears to be a case of bait & switch. Behind us, salesman Mike was making comments to another salesman about not notifying a customer about his finance approval till the end of the day, as he didn't want to be bothered answering a bunch of questions.
About our dealership

Welcome to Klement Ford! Klement Ford is a new Ford and used vehicle dealership proudly serving Decatur, TX and the surrounding areas. Here at Klement Ford we strive to provide a better car shopping experience for our customers. This means from the moment you step foot onto our dealership, you will be treated to a comfortable and relaxing shopping atmosphere that is tailor-made to suit your needs. We don't play games or try and use pushy sales pitches, but rather we focus on helping answer questions because we know that when you find the vehicle that is right you won't need any convincing.

Amenities
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area
  • Authorized Parts Store
Languages Spoken (2)
  • English
  • Spanish