Customer Reviews of AutoNation Hyundai Corpus Christi
Review type:
Rick Yarger,Salesman
Customer
by Santos9 on 03/17/2023Alex was a great sales person and very knowledgeable !!Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
buying 2023 Hyundai Tucson Hybrid Blue
by DonneyZ on 03/07/2023That afternoon me and my son stopped by just to take a look at the new inventory on the lot. My son had done a lot of research on Hyundai before buying his Hyundai Elantra. I liked his car, and my wife was looking for a new car. We were in… the market for something that got good gas milage. But i got to say i was not really stopping to buy at that moment more of a hit and run browsing session. As we were about to leave the lot a salesman approached me and my son. I remember my son saying oh no they got us meaning the salesman was coming. The Gentleman who approached us was with AutoNation Hyundai Corpus Christi 6686 South Padre Island Drive CORPUS CHRISTI, TX 78412 [contact info removed] When Scott approached us he was very friendly non pushy and retained all the information i shared with him. Now funny thing is i just couldn't remember his name at the the time no matter how many times he told me.Shortly after talking with Scott me and my son had to leave. I live right around the corner from the dealership and as i pulled into my driveway i get a text message from Scott it was a video of himself. In the video he introduced himself to me ect. Scott was the perfect salesman. We bought the car.Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
AC serviced
by Zzzzzzzzzzz on 03/03/2023Appreciated the shuttle service for transportation. Day one post service, the AC is good.Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Hyundai Sonata
by Hyundai on 02/28/2023Everything was good as far as working out what I needed. The only thing is that my car did not make the noise that it did before service and after service, so they were not able to diagnose what was wrong. No fault on the service… department, just my car not cooperating :(Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (361) 444-0156. We hope to hear from you.
AutoNation Toyota
by Stephen on 02/28/2023Tyrone was very patient with us. He was great to work with and was not pushy. That’s why I keep going back to auto nation. We have had two great experiences in buying cars from them.Hello Stephen, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Salesman Lalo Franco
by Linda Kroft on 02/27/2023Went in to have 2020 serviced but Lalo was courteous and not pushy so I bought a 2023 palisadeHello Linda, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Repair service
by Betty C on 02/27/2023Autonation always does a great job in repairing my vehicle. Hats off to Tiffany and Mark and all repair technicians. Pleased with their services all the time.Hello Betty, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Great service!!
by O.J. Landa on 02/23/2023Automation Hyundai has a great service department. Always friendly, courteous and knowledgeable and always do great service. I highly recommend.. My service advisor was Charles Etheridge. He was excellent.Hi Landa, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Hyundai Corpus Christi and we hope to be of service again in the future.
We matter to them.
by Rudy Gonzalez on 02/22/2023This was my second visit with the service department within 2 weeks and both times Kimberly the service rep did a fantastic job of tending to my visit. She promptly took care of my vehicle in a short and prompt manner. I got my vehicle… even faster than she told me. She was very sweet, polite, courteous and professional in doing it. Some of the other employees were also were nice and caring. I truly will be recommending this dealer to my family and friends. Great job Kimberly.Hi Rudy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Beyond unhappy with the service department
by Angelflowers on 02/06/2023I had tried for months to get a recall done on my car. First I was told that the parts were coming from Dallas so I could go there to have it done. (7 hours away). I made an appointment in early to mid December and was told the parts would… come in Dec 23rd. I had to ask if I could take my car back until the parts came in. No one even looked at my car in the 2 days it was there nor did they call me and I called several times during those two days. I got a ride back over there and was given an update on ETA for the parts of January 16th. I finally got a call on January 12th that the party was in and to call the advisor back to make another appointment. I called 6 times and left messages and never heard back. I went back and FINALLY got an appointment to do the recall. When it was done, they called and said that I also needed a new serpentine belt, which they would’ve seen had they looked at my car originally. The belt would take a week to come in. By this time, I couldn’t trust that it would only be a week. They also told me a needed a new belt tensioner yet did not show me a damaged or broken one that would cost over $500. I told them to put it back together and give me my car. They told me it would be done in 2 hours which, of course, it wasn’t. I had to call again to see if it was done. I am just beyond unhappy with the service department.Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (361) 444-0156 to discuss what we can do to help.
Service
by Paul1212 on 01/31/2023On timeHi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
First and last dealership service experience
by cacintron on 01/31/2023Disorganized and poor service. Lots of misinformation. Kept my car for over a week with no updates. Had to call three time and leave messages because they never answered. To add insult to injury, super expensive.Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Oil change
by Swinderman on 01/29/2023It was a good service call. I always prefer auto Nation over any other service centerThank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Regular checkup and filter change
by Nicole93 on 01/19/2023Great experience! They were quick to get my car in and out. And Joshua offered me a $10 discount on my services.Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.
Tucson
by nvcr777 on 01/17/2023Service department gave excellent customer service and serviced my vehicle in quick and timely manner even after I dropped off my car a day before my scheduled appointment. They were friendly!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Worst customer service I’ve ever had to deal with
by Very unhappy on 01/13/2023I had a 9:00 appointment for a service engine light that came on. I was told that since I did have an appointment that it wouldn’t take long. I tried contacting the service department several times and finally got someone to answer my phone… call around 4:30pm. I was informed that they would have to order the part that my vehicle needed and it would be in on Thursday. I called Saturday to find out that status of my vehicle. I could not get anyone to answer the phone and when I did get an answer, I was told that Josh would get back with me and he did not. I continued to get the run around with him and that’s only when he decided to return my call.Hi, we appreciate you taking the time to respond. The staff at AutoNation Hyundai Corpus Christi take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (361) 444-0156. We hope to hear from you.
Kwan's Brand New Fully Loaded Dream.
by Kwan Cochrane on 01/06/2023First let me be the one to say I was greeted with a smile and willingness to listen and get me what I wanted. Mark was absolutely well rounded in what the 2023 Hyundai Palisade could do and he listed all the features and also demonstrated… all the bells and whistles. He stayed in constant communication with me on delivery dates and updates. This by far has been the best encounter I have had with a car salesmen in many many years. Then to my surprise Mark stayed in contact well after the sale which reenforced to me I made the right choice in buying the Palisade from Mark. I recommend you see him when you visit. KwanHi Kwan, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Mark-service
by Mr. Ron E on 01/04/2023Friendly staff.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Buyer
by Viki Vikicq on 01/04/2023Mark was excellent! He was not pushing the sale. Je just layback and respectfully answering all of the questions asked. The easiest buy ever. Highly recommended!Thanks so much for the warm recommendation of the team here at AutoNation Hyundai Corpus Christi. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Excellent experience
by Melhall1980 on 01/03/2023Ladies, choose Scott. Excellent salesman, listened to what I wanted, made suggestions based on what I asked for and my budget, and didn't get pushy or rude. Excellent experience.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Professional Service
by Shaherie on 01/02/2023Easy to book appt online, friendly reminders, and excellent service even though they are under construction.Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
by Gabi Porter on 08/06/2024