Customer Reviews of Cedar Park Nissan
Review type:
Julian at Nissan Cedar Park
by Leona Dr on 10/12/2023Julian worked with me remotely to to purchase my car. Once I got to the dealership I only signed a few documents, did my downpayment and left with my car. It was the best service ever.Nissian 2022
by Fjmtz53 on 06/22/2023Still waiting for documents on extended warranty. Reached out twice no response??? General manager and finance dept. also I was upfront about my car near new condition, they did not disclose scape on car I purchased .. also on delivery,… car ran over some animal made it smell bad…We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Mason Anders
by Ks on 08/27/2021Has been amazing. Very customer oriented. Goes put of his way to provide what you need. He even introduced to an amazing new radio station!Thank you, Ks, for your kind words for Mason We thank you for your business and look forward to your next visit!
Thank you, Ks, for your kind words for Mason! We thank you for your business and look forward to your next visit!
We showed up and ultimately purchased because of James’ customer service.
by Robert and Julie on 03/27/2021James was helpful and informative from the get go via our initial phone call. Upon arrival at the dealership, James was welcoming, attentive to our needs and wants, while paying attention to the details regarding the car and the dealership.… He made the entire investment process smooth and stress free. I truly believe when you purchase a vehicle you must consider the service that you get with the vehicle. When considering the purchase of our next vehicle or giving referrals to friends and family, there will be no hesitation in referring to James at Cedar Park Nissan. James, Thank you for the service you provide.Thank you, Robert and Julie, for your kind words about James! It is always great to hear that we were able to make a customer’s car buying experience truly exceptional! We thank you for your business and look forward to your next visit!
Great service!!
by AriBen16 on 06/10/2019Super great service and very friendly they go above and beyond to help you!Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
First Timer
by Skh1316 on 05/31/2019Great service, my family had been buying cars from Anthony for almost 10 years but this week was my first. The location was clean and easy to get to. Anthony and the rest of the employees were polite and welcoming. The whole process was… very smooth and easyThank you for your kind words for Anthony! We are glad to hear we could earn your business!
Cedar Park Nissan
by BeltonTx on 04/03/2019Just purchased a certified preowned 2016 Altima from Scott at Cedar Park Nissan. Had a great experience from start to finish.Thank you Belton for your kind words! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!
The Worst
by PapaJol on 04/01/2019I went in to Cedar Park Nissan expecting a great experience only to have the opposite happen. I know that my circumstances can be challenging, but I was honest about that from the start, unfortunately they were not. I went in to look at a… Kicks to see what I would need to do to get in to the car. After running some numbers and checking credit, it looked as though they wanted a $2500 dollar deposit. At this time that was just not in the budget, so I said thank you, and I would be back in about a month with that deposit. I left happy ready to come back when the time was right. A day later I get a call from my sales person saying they found a bank that approved me with only a $500 dollar down payment. I was so happy! The next day I went in with all my documents and down payment. After showing me the car again, and then making me wait quite some time, they came back and said that they actually needed a $1050 down payment to get me in the car. I decided to walk at that point. I was stopped by a manager and talked to. He asked if I was dead set on the Kicks and I said no, I was open to anything. Well after everything I wound up purchasing a Sentra. I was happy. I was satisfied with the car. All was good. Until my sales person went over the Sirius XM radio and NissanConnect. The next day when I tried to set all of that up and found out that my car does not have any of that. Okay. yes, I am upset at this point, but I can deal with this and move on. Until I get a call from the finance manager who says that they have the VIN wrong on a form and I need to come in and re-sign that form. I go in to find out they had the wrong car on all of the documents and I had to go through the whole finance procedure all over again. On top of that it appeared that they had lost one of the forms I had given them and wanted me to fill it out again. I spoke to the GM and he said he would email me a voucher for some oil changes, which I have not received, but from start to finish my experience at Cedar Park Nissan was a terrible.Thank you for speaking with us about your concerns. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me at 512.620.7236. Tony Dismute New Car Sales Manager
Purchase of Preowned Nissan Murano
by GreenMountain on 03/30/2019We shopped online and saw a vehicle we were interested in possibly purchasing. Robert Ballard contacted us and showed us the vehicle and answered our questions. Robert was very helpful and not pushy. The price was exactly as listed… online. We would encourage others to contact Robert at Cedar Park Nissan. Our only downside was actually completing the purchase. Between finance staff out on vacation and one out sick, the finalization of paperwork took longer than it necessarily should. It wasn't intentional and there wasn't anything that could have sped up the backlog that day. We would encourage those in the market for a vehicle to go see Robert Ballard at Cedar Park Nissan!Thank you for your kind words! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for your business and look forward to your next visit!
Excellent experience
by Jeff on 03/13/2019Everyone from sales to management to finance were all very friendly, helpful, and accommodating. Very happy with our experience with Cedar Park Nissan and with our purchase. Would definitely recommend them and would purchase from them… again.Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Good
by JoJo_Wang0621 on 03/12/2019Sales Man Anthony Bain is so friendly and quick responses. Great service!Thank you for your kind words for our staff, we appreciate it!
I bought a truck!
by Josh on 03/07/2019I saw a 2009 Ford F150 with 47k miles on it for $15k and I could hardly believe it. I texted the dealership and they responded right away. I walked in and John Knorre with Cedar Park Nissan greeted me at the door. We took the truck for a… drive, I wrote a check, and within an hour I was driving away in my new truck. They took care of my trade in and handled all the paperwork. I was home on time for dinner. Great experience. Nice folks. Very low key. I felt like I got a great deal and was treated fairly.Maybe
by Rookiepinas18 on 03/07/2019The General Manager and the Sales staff/department they are friendly and accommodating but the financing department is a different story they are not honest and they are rude. I would never buy another car from this dealership.Thank you for your feedback about your recent experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Heather Miller Internet Sales Director hmiller@cedarparknissan.com
Great customer service
by Chinacat27 on 02/26/2019Tony at Cedar Park Nissan made my warranty car repair a friendly and informative experience. It was a short wait, and the process to get a rental while my car was being worked on was a painless one. I was kept up to date on the progress of… the service.Thank you for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Cool Dealership
by Junkerscott on 02/26/2019Needed a new key for my 08 Titan. They took care of it in about an hour and even vacuumed out my truck. My wife and mother have botb purchased cars here too. Always a great experience.We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Grear experience of buying a car
by LesEve684 on 02/26/2019This was an awesome experience of buying a car. Very friendly sales department, spoke to Anthony told him what he wanted and he made it happened in less than 2 hours. Great environment overall and Anthony sure did showed us what customer… service was in a very professional way. Thank you Anthony and I would recommend Cedar Park Nissan to anyone.Thank you for your kind words! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for your business and look forward to your next visit!
Best deal for Nissan Rogue Lease
by SwethaReddy on 02/26/2019Robert Ballard was awesome salesman. He gave us best quote to lease Nissan Rogue. The car was fully loaded with all the safety features. He explained all the things in very detail compared to other showrooms. We made our decision in just… one hr after talking to Robert.Thank you for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Excellent Service Department, Nissan Cedar Park
by Clemente on 02/23/2019I've been going to Cedar Park Nissan since it opened. Convenient location to my home. Needed to get my oil changed this morning so I was first in line. Needed an appt but they fit me in anyway. Love their new inspection review process. They… send a text and you can see everything on your phone. With maintenance recommendations and videos that explain the work. I ended up getting my transmission fluid flushed and changed, my air filters changed, along with the oil and a free tire rotation. And boy am I glad I did. Driving out of the parking lot and accelerating onto the highway I could tell a huge difference. My truck was purring like a kitten. Nice!!!! Anthony, my service manager, was very nice and knowledgeable. I could tell he genuinely cared about me and my truck as a valued customer. Cedar Park Nissan rocks and I highly recommend them for Nissan Sevice. If I ever buy a new car, I will definitely go there.Thank you Clemente for your kind words! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for your business and look forward to your next visit!
James is the best
by ChristlPainter on 02/23/2019What a great experience. My daughter(19) first carboy after her hand me down finally gave up. We researched for a specific car. Nissan Juke. I really don't like going to dealerships just cause of what we all heard they are not as… cheap. Well was I wrong We found the car on Car guru... and so we drove there. We got greeted by I think a awesome sales person. James was very helpful, he made us welcome never spoke down to us like we(2 women) were stupid and did not know anything. He took time to explain everything to my daughter walked her through the progress like she was buying their most expensive car( we bought a used car) he found a great deal for us and found my daughter a car she is gonna love. He went above and beyond to make us happy. Financing with Nissan was fast and easy. James brought her even to the service desk and let them explain how to take care of her new vehicle btw Dealerships are not always more expensive than let's say fast lubes. All around a great experience. Very clean store ... service station ... all the employees seemed happy and friendly very relaxed atmosphere. Big thumbs up. Christiane PainterThank you Christiane for your kind words! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for your business and look forward to your next visit!
My nissan experience
by Lisatrevino66 on 02/12/2019I am a returning cutomer. I love amm 3 of my nissans and would recommend them to anyone looking for a auto.the sales team and finace team were excellent.We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your continued business and look forward to your next visit!
G37 75,000 Scheduled Maintenance
by RobP on 01/12/2019Brought my car in for the first time at this dealership near me that recently opened. Wanted to make sure my vehicle was doing well after 10 years and 75,000 miles of service. I was immediately greated by a friendly advisor who worked to… understand my request and arranged for transportaion back home. The dealership kept me informed of the progress on my vehicle through the day, and performed the maintenance needed as I requested. I would definitely recommend this location to others who need service on their vehicles.We're very happy that you had a great experience at our dealership, Bruce!
Thank you for your kind words about your service experience, Rob. We appreciate your business and look forward to your next visit.
Nissan Rogue
Nissan Pathfinder
Nissan Frontier
While we could try to think of an all-encompassing response, we prefer to break it all down for you, step by step. That way, all of the bases are covered, and you can feel at home from the moment you walk through the Cedar Park Nissan showroom doors.
Aside from offering a great selection of critically acclaimed new Nissan models, we also keep an extensive catalogue of used cars on hand. What's more, our auto financing gurus are ready to turn you from a shopper to owner, on your terms. That means finding a car loan and Nissan lease that you're comfortable with.
Cedar Park Nissan isn't, however, just a great resource for shoppers. Owners love our onsite car service and maintenance department. Staffed with highly trained technicians using only the finest Nissan parts, it subtracts the headache from the car-care equation.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
We're delighted to hear about your positive experience with Julian and the seamless process of purchasing your car. It's great to know that they were able to assist you remotely, making the in-person part of the process quick and efficient. We appreciate your feedback. Enjoy your new car!
by Sara Thurston on 10/16/2023