Hiley Mazda of Burleson
Customer Reviews of Hiley Mazda of Burleson
Review type:
Upset buyer
by Kaaihue1 on 02/20/2020The experience was great buying the car. Once we bought the car they just let us fall through the cracks. 1) we bought the car and needed the trim and tint put on the vehicle. They scheduled a date a time for us to come back but we live… 40 minutes away from the dealership. I called to see if I could bring it in earlier the following week and there was so much miss communication that they ended up sending someone out to our home to pick up the car and have all this done. 2) our registration sticker and plates came in and the 7th and no one notified us. We got a copy Of the receipt in the mail but not plates or sticker, on the 19th and I called and they said we’d have to drive out there AGAIN to pick them up or they can ship it to us that will take another week! We bought this car on Martin Luther king day and still have terrible communication problems with this dealership. It’s like once they knew we had the money ready to spend is when we got the best treatment and now it’s like ok we have your money no need to help as much anymore. No one communicates at that location and I’m just tired of these problems and I hope this is the end of them. Please caution yourself when buying from the dealership. Make sure to ask very detailed questions and ask for names and contact phone numbers.Amazing
by jsut_88 on 04/26/2019These people truly do a stellar job. The moment I walked in I felt at ease. Everyone was there was kind and welcoming. Very easy to work with. Days after I purchased my 2019 CX-5 a ladder fell on it and they had the paint less dent repair… people come to fix it! I'm happy to say that I'm now part of the Hiley Mazda family!!!
Welcome to Hiley Mazda of Burleson, where our mission is to make your car-buying and ownership experience easy, honest, and enjoyable. Whether you're searching for a new Mazda or browsing our carefully selected pre-owned inventory, our dedicated team is here to help you every step of the way. We proudly serve Burleson, Fort Worth, Arlington, and surrounding North Texas communities with a focus on transparency, value, and long-term customer satisfaction. Conveniently located off I-35, our dealership offers a modern, welcoming environment with a full-service center staffed by factory-trained technicians. From flexible financing options to regular maintenance offers, we’re committed to delivering quality, convenience, and peace of mind. Discover why more drivers are choosing Hiley Mazda of Burleson—where your satisfaction comes first, and every visit feels like the start of a trusted relationship built on respect and reliability.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
- English
- Tagalog
- Vietnamese
- Chinese