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Customer Reviews of Lithia Chrysler Jeep Dodge Ram FIAT of Bryan College Station

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345 reviews
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  • He’s the man to see at Ithia…ask for Michael

    5 out of 5 starsby KB on 11/19/2021

    Great service, Michael has hospitality background not pushy and knows customer service
  • Riz took amazing care of me and my Wrangler!

    5 out of 5 starsby Kristen Berger on 11/16/2021

    The service department made sure my Jeep was services appropriately and Riz provided excellent customer service throughout the process.
  • Great service!

    5 out of 5 starsby Joel Gonzalez on 11/13/2021

    Great service! Rudy is super helpful
  • Sonny rocks!

    5 out of 5 starsby Smitty on 11/14/2021

    Sonny found the exact vehicle my husband wanted. We appreciate him for being diligent in his search.
  • I would highly recommend lithias service department.

    5 out of 5 starsby Bj on 11/12/2021

    I fortunately purchased a extended warranty for my jeep which covered my expenses and a rental. Was not so lucky with the rental but they have a shuttle that took me home , 30 miles away and also picked me up . All the employees were very friendly and professional.
  • New ride

    5 out of 5 starsby Rainman on 11/11/2021

    This dealership is awesome. Everyone I’ve dealt with is friendly & knowledgeable and eager to make the customer happy. I’ve bought 3 vehicles from them now & Coy is always super easy to work with. He truly wants to make sure you get the vehicle you want for the best deal he can! Great place to get your next vehicle!
  • Car buying perfection

    5 out of 5 starsby KC Fisher on 11/11/2021

    I first met my Sales person Brody in July for a license plate install. Had no intentions of buying another Jeep. He showed me the Jeep Grand Cherokee L and got me thinking. I was planning on buying a Tahoe. After several months and much deliberation, I decided that the GCL was what I wanted. He never applied any pressure on me. Only touching base regularly. As I used to be in the car sales business, I’ve seen some very pushy salesmen. He handled me exactly as I wanted. The negotiations were transparent and realistic. No hidden games. I’m super pleased with the process and would 100% recommended Brody and the dealership.
  • Great place

    5 out of 5 starsby Larry McGee on 11/08/2021

    Great service Fast Rizz is the man. Always takes great care of the customer.
    • Thank you Larry for your kind review! We appreciate your feedback. Please let us know if we can do anything for you in the future.

      by Bryan CJD on 11/15/2021

  • Quick and attentive

    5 out of 5 starsby Jeff on 11/06/2021

    I came in for an oil change today without an appointment. The team let me know that after a recent change appointments were preferred. They quickly checked the schedule and we’re able to take care of me.
    • Thank you Jeff for your kind review! We appreciate your business. Please let us know if we can do anything for you in the future.

      by Bryan CJD on 11/15/2021

  • Excellent service

    5 out of 5 starsby Chris M on 11/06/2021

    Brody was perfect from beginning to end.
    • Thank you Chris for your feedback. We are thrilled to hear that Chris could take care of you. We appreciate your business.

      by Bryan CJD on 11/15/2021

  • Nap time

    4 out of 5 starsby JD on 11/05/2021

    Be prepared to wait. Bring snacks, pillow, and blanket your going to be there a while
  • #oilchangein20minutes

    5 out of 5 starsby Jbird on 11/05/2021

    Had a good experience with my oil change today. In and out very quickly.
    • Thank you for your wonderful review! We are pleased to hear that we could get you in and out quickly. Please reach out to us if we can do anything for you in the future.

      by Bryan CJD on 11/15/2021

  • Personal and Professional Service

    5 out of 5 starsby Dawn on 11/04/2021

    Great service provided at Lithia Dodge. The service staff is very professional and friendly. Even when very busy, they make you feel like you are their top priority.
    • Thank you Dawn for your awesome review! We are thrilled to hear that you had a great experience with us. We look forward to working with you again in the future.

      by Bryan CJD on 11/08/2021

  • Great service

    5 out of 5 starsby Dwight on 11/04/2021

    Asked good questions, honored my appointment time, explained recommendation in non pushy manner.
    • Thank you Dwight for your kind review! We are thrilled to hear that you had a great experience with us. Please let us know if we can do anything for you in the future. We appreciate your business.

      by Bryan CJD on 11/08/2021

  • Great service

    5 out of 5 starsby Juan on 11/03/2021

    Service department has was very helpful specially Rudy he answered all my questions in person and over the phone!
    • Thank you Juan for your review. We appreciate you taking the time give us your feedback. Please let us know if we can do anything for you in the future.

      by Bryan CJD on 11/08/2021

  • Wonderful Customer Service!!

    5 out of 5 starsby Mama Linda on 11/03/2021

    Our daughter’s car would not start this morning. She had to go to school then work. I called service and Shelby was wonderful! She gave me the name and number of a local tow company and called me as soon as the vehicle arrived. They got the problem solved and our daughter was able to pick up her Jeep after work. Thank you, Mom not living in CSTAT
    • Thank you so much for the wonderful review! We are glad we were able to get your daughter's Jeep up and running!

      by Bryan CJD on 11/04/2021

  • Riz is awesome!!!!

    5 out of 5 starsby Janet Jordy on 10/31/2021

    We have been going to Lithia for oil changes for the past 14 years. It has always been so easy and a great experience. Riz is absolutely amazing. He is kind. He is helpful. He is so knowledgeable.
    • Thank you for your wonderful review and continued business. We are thrilled to hear that you have always had a great experience with us. Please let us know if we can do anything for you. We look forward to working with you again in the future. Until then, take care.

      by Bryan CJD on 11/01/2021

  • Great service

    5 out of 5 starsby Carrie Lee Bedford on 10/30/2021

    Super easy!!! Great service!
    • Thank you Carrie for awesome review! We are so pleased to hear that you had great service. Please let us know if we can do anything for you.

      by Bryan CJD on 11/01/2021

  • 15K Oil Change & Tire Rotation

    5 out of 5 starsby WLP 2021 on 10/30/2021

    Prompt and courteous service.
    • Thank you for your kind review! We appreciate your business. We look forward to working with you again in the future.

      by Bryan CJD on 11/01/2021

  • Always a great experience at Lithia!

    5 out of 5 starsby Jonathan on 10/30/2021

    I have purchased quite a few vehicles from Lithia and it’s always a low pressure sale followed by great service! They always give me a great price on the vehicle and a great trade in value! Hannah was great in sales and John and Brandon in finance and management were all such professionals that made the buying process an absolute breeze and super efficient!
    • Thank you for your awesome feedback. We are thrilled to hear that you had a great experience in each department. Please let us know if we can do anything for you in the future. Until then, take care!

      by Bryan CJD on 11/02/2021

  • Appointment trouble

    5 out of 5 starsby Spencer on 10/29/2021

    Service was great even though I had conformation and reminder on my phone for the appointment and the in house computer had no record whatsoever.
    • Thank you Spencer for your feedback. Please let us know if we can do anything for you in the future. Until then, take care!

      by Bryan CJD on 11/02/2021


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About our dealership

Buying a new vehicle can be a timely and sometimes frustrating experience. But here at Bryan CJD, we strive to take that hassle and frustration out of the process and provide you with a fun, relaxed and friendly atmosphere. With over 100 years of combined sales experience, our highly knowledgeable, friendly and caring staff strives to make you feel at home as soon as you drive onto our lot. If you want to stay close to home and avoid the big city hassle, come see us at Bryan CJD.

What sets us apart
2019, 2020, 2021 Dealer Rater Consumer Satisfaction Award
2019 & 2020 DealerRater Dealer Of The Year
#1 Ram, Jeep, Dodge dealer in the Brazos Valley
2020 Carfax Top-Rated Dealer
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Express Service
Languages Spoken (2)
  • English
  • Spanish