Tipton Motors
Customer Reviews of Tipton Motors
Review type:
Ford
Ford
by Luis on 07/12/2024Thomas was very helpful and tge whole process went smoothly. Got my vehicle back in a timely manner thank youLuis, we're glad to hear that Thomas made the process smooth for you at Tipton Ford Brownsville. Thanks for sharing your experience!
Top of there game
by Johnny Roc on 06/07/2024The employees at Tipton ford in the service department are very professional and make sure they go out of their way so that customers satisfied . I’ve been with Tipton Ford now for almost a year and never been disappointed in any… department that I’ve been in there . The valet service is also very polite and I’m fine and keeps you very informed of the exact time they will pick your car up and drop it off. I couldn’t be any happier with Tipton Ford outstanding service..Johnny, we're delighted to hear that our service department and valet team at Tipton Ford Brownsville have consistently met your expectations. Thanks for being a loyal customer!
Great prompt & friendly service
by A Gutierrez on 11/06/2023Tipton Ford was attentive to my need for service in a tight timeframe during an unplanned situation. They communicated well, we’re friendly and sensitive to my situation. Will continue to use them in the future and recommend them to… others.Hello! We're glad to know that our team at Tipton Ford Brownsville was able to assist you effectively during your unplanned situation. We appreciate the recommendation and look forward to serving you in the future!
Initial contact
by Hector Gomez on 10/03/2023When I received “Recall Notification”, took vehicle to dealership only to be told, oh yes you’ll receive a second notification, as we all know, never received 2nd letter.. had to contact Service Manager after I left a rant on-line .. after… the dust settled, took the car in for (3) separate recalls on my 2013 Ford Fusion … MS Valerie Longoria treated me very well and informed me of could be done and the process of each recall .. once vehicle was accepted the process was smooth.. and the pending recall will be done once part arrives… again initial contact was not a good one , give credit to MS Longoria for her hospitality..Hector, I'm sorry to read about the initial confusion regarding your recall notifications. However, it's good to know that Valerie was able to assist you and make things right. We appreciate your patience during this process and we'll be sure everything is handled smoothly moving forward with the pending recall once parts arrive. If there are any other concerns or questions you have in the meantime, please don't hesitate to reach out directly! Thank you for sharing your experience. — Ramiro Salguero - Service Manager - 956-350-6060
Fantastic Service
by Jean on 09/25/2023Great customer service. Completed service promptly.Jean, it was our pleasure to assist you. Thank you from all of us here at Tipton Ford Brownsville!
Great job!
by Satisfied customer on 08/07/2023Staff was very friendly and helpful.
Great Service
by fandomcars on 12/04/2015I took in my brand new vehicle for a flooded engine. Staff was friendly and helpful and was given a good time frame that I would be out of my car. Further, follow up calls were always friendly and showed progress with my car. Great service… at Tipton Ford Hyundai.We work hard to make your visit with us as convenient and simple as possible for you, fandomcars! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
great service
by vero1001 on 07/11/2015Very happy will all services. They were able to do oil changes within an appropriate time.Great Job Quick Lane!!
by SSlack286 on 07/01/2015Friendly staff. They kept me apprised of the status of the work. I appreciated the updates and the swiftness of the checkout to get me on my way. Great Job Quick Lane!2016 Ford Explorer
by 16explorer on 07/02/20152016 Ford Explorer. The service was excellent. Mr. Hector Lopez went above and beyond to make sure I found the vehicle I wanted. Since I live very far from the Tipton dealership,Mr. Lopez was able to send me pictures of cars he had… available. This is the second vehicle I buy from Mr. Lopez and I will continue to come back to the best dealership in the Rio Grande Valley.16 Exporer
by 16Explorer on 06/19/2015Ford 2016 Explorer. Our salesman Hector Lopez was fantastic. He was able to make my buying experience an excellent one. I came back to Tipton Ford because I had previously purchased 2013 Ford Explorer from Hector Lopez. Hector took… the time to look for the Explorer I wanted to purchase. He kept in constant contact with me through my email and cell phone. He even sent me photos of possible cars to purchase. I will be back again in a few years to purchase another car from Tipton Ford.Tipton June 15
by taylor2275 on 06/16/2015Everyone is nice at the Quick Lane. I always work with Erasmo Castro - feel like he knows what he's doing.We really enjoyed reading your feedback, taylor2275! All of us here truly value your business and look forward to your next visit!
Fast and done right!!! Here at Tipton Ford!!!!
by lobo9899 on 05/28/2015updated 06/05/2015The service was fast, everyone is happy you brought in your car. It's great that you leave with a clean car and happy that service was done right.Great
by Gloria2011 on 05/18/2015updated 06/04/2015Great had a good service trip see u all on my next servicegreat
by fml3243 on 05/22/2015Great service, always friendly and helpful. They explain everything and make sure you understand everything going on. Thanks for the great experience.tahoe oil change
by yayis on 05/15/2015updated 05/22/2015liked the overall experience. Price is fair. Like that they review any vehicle concerns and are not pushy at the time of upsellingExcellent Service
by SamuelB7529 on 05/18/2015Fernando and Erasmo are two guys I've dealt with before at Quick Lane, and they've always done an excellent job with my truck, Cynthia. Repairs are made quickly, and I've never had a repeat issue once I've been to see them.great service
by TEXASTRUCK9949 on 05/06/2015Waiting area was clean and personnel where friendly and courteous.TEXASTRUCK9949, thank you for your kind words! Thank you for choosing Tipton Motors, and we hope to see you again soon!
Courteous staff, great facility upgrade
by MA0210048 on 04/02/2015updated 04/16/2015I love the free coffee, water, and popcorn!Brake Job
by cop3651 on 03/30/2015Took longer than expected. Too PriceyGreat Service
by MIW on 01/23/2014updated 08/30/2025I felt like the service department cared about me as well as my car.Thank you for sharing your feedback with us. We're delighted to hear that you felt like our service department cared about you as well as your vehicle. If you need anything else in the future, please do not hesitate to reach out to us at any time. Also, be sure to check out the advertised specials posted regularly to our dealerships Facebook and Twitter pages. We appreciate the recommendation and we look forward to working with you again soon. Best Regards, Robert Lozano - General Sales Manager robertl@tiptonmotors.com
Luis, we're glad to hear that Thomas made the process smooth for you at Tipton Ford Brownsville. Thanks for sharing your experience!
by Tipton Ford Brownsville on 07/12/2024