Tipotex Chevrolet
Customer Reviews of Tipotex Chevrolet
Review type:
Salesman
Salesman
by J. Chirinos on 08/12/2024updated 08/20/2024Mr. Ruben Ozuna did a great job explaining the process.
Services poor
by Ljeffery on 07/07/2023Quoted thousands in service fees for work not necessary or related to minor problem with vehicle.Salesman taking care of customer.
by AlexJuarez on 04/24/2023A few months ago we had an issue with my truck at the dealerships mechanic dept. It would take more than a week to repair. A rental nor a loaner was not provided to me. I mentioned this to my salesman Jesus Gonzalez and he went above and… beyond helping with rides and lunch taken to my workplace due to me not having a car. He apologized many times on behalf of the dealership and took it upon himself to pay for my next two oil changes. I declined as it was not his fault i was in this situation. He saw me waiting on my oil change this past time and as always he welcomed me and as I was about to pay for my service he stepped in and took care of the cost of my oil change. I was in the service business for many years and it is rare when a sales associate WOWs me. Mr. Gonzalez has always welcomed me at the dealership with the upmost respect and professionalism that every customer should be treated with. I don't expect Mr. Gonzalez to take care of my next oil change as he promised but I do hope he is appreciated at the dealership for the care he has with his customers. Thank you. Alex Juarez [contact info removed]I bought a Tahoe!
by Golauragogo on 05/05/2021Extremely happy with my new vehicle! But not happy that my trade in was valued below blue book value.Thanks for the great rating. We're pleased that everything went well for you. Most Sincerely, Marsletta Knapp, Dealer, 956-541-1704 mknapp@tipotexchevrolet.com
Chevrolet Silverado 2500HD
by Dusty 1 on 06/20/2020Tipotex answered all my questions, explained new features on the vehicle, and I am happy with my new truck.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Most Sincerely, Marsletta Knapp, Dealer, 956-541-1704 mknapp@tipotexchevrolet.com
Outstanding Service!
by Jaime on 02/18/2019Always a great Experience at Tipotex Chevrolet. I want to personally thank Andriana Mendez from the service department for her outstanding service and expertise. She was extremely helpful and went above and beyond to help me resolve the… issues on my vehicle. I would definitely recommend Tipotex Chevrolet for vehicle maintenance and other services. Thanks again!We are happy to hear you always have a great experience at our dealership. Andriana is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Mark Roberts, Vice President & General Manager - (956) 983-1865 - mark@tipotexchevrolet.com
excellent experience
by raugol11 on 01/03/2019updated 01/11/2019I have very good experience at this place the sales person did answer all my questions and help me out on my new purchaseThanks for the positive feedback! We really appreciate your business. Sincerely, Mark Roberts, Vice President & General Manager - (956) 983-1865 - mark@tipotexchevrolet.com
Great Service
by Atkinson on 12/12/2018From the moment I drove up to the service department I was greeted by Miguel, he was very nice and courteous he made sure to assist me in whatever need I had.Hi Atkinson, and thank you for this great review! We're excited to hear that Miguel took care of you! He is a great asset and we appreciate all he does. Sincerely, Mark Roberts, Vice President & General Manager - (956) 983-1865 - mark@tipotexchevrolet.com
Always amazing
by Happy_Camper on 10/11/2018A big thank you to Adriana Mendez. She is very knowledgeable and always goes above and beyond to get the job done.We really appreciate you taking the time to leave a review about your experience. We're glad to hear that Adriana always goes above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, Mark Roberts, Vice President & General Manager - (956) 983-1865 - mark@tipotexchevrolet.com
Amazing as always
by Maricela2 on 04/18/2017updated 05/10/2017Personnel is very friendly and knowledgeable. Make you feel welcome. I have been a customer of Tipotex for about 30 years and I keep coming back because of there personal and there treatment of customers.A simple Job
by Larrywillis64 on 04/15/2017updated 04/26/2017The job got done! Nice facility. Popcorn was good. It was just an oil change and tire rotation. Will return when in town.Satisfaction
by Fpena80 on 04/07/2017updated 04/19/2017The service I received and the communication was great that I even received a phone call from the technician and the cashierCould have been a vacation disaster
by mogeown on 07/07/2016My wife and I were on a 2 week vacation when our truck broke down. Jesse Garcia was a very polite, informative and professional advisor. the work done by the technicians was excellent in quality. in fact the experience was so good we have… talked about going back when it is time to buy another vehicle.Thank you for writing this five-star review of our service department. For all of our customers who walk through our doors we want to demonstrate world class service and nothing less. We will share your comments with Jesse and please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Mark Roberts, Vice President & General Manager - (956) 983-1865 - mark@tipotexchevrolet.com
2014 Chevy Silverado/ Adriana Mendez
by javblue on 05/02/2015My experience at Tipotex Chevrolet was truly excellent! Especially, the attention I was given in services for my 2014 Silverado by Service Consultant Adriana Mendez. She provided the best customer service and support anyone could ask for .… Her attentiveness and true concern for my vehicle and my own concerns exceeded my expectations. She was able to determine the problem and how to deal with them almost immediately and was able to put my mind at ease with professionalism and actual working knowledge of her job and the product she services. Ms. Mendez is truly an exceptional employee and a credit to the TipoTex family, as well as, Chevrolet. Her abilities and professionalism are to be commended and admired. Needless bto say, my Chevy Silverado was serviced properly and quickly to my satisfaction and returned in fine working order Thanks to Ms. Adriana Mendez.service suggestions
by jackieham on 03/25/2015updated 04/06/2015Adriana, my service consultant, met me before I walked in the door. Assessed my needs in a professional manner. I was out the door with my car fixed much quicker than expected. Her expertise was greatly appreciated.Great experience at Tipotex Chevrolet
by rlegere914 on 03/27/2015updated 04/04/2015It was nice that both Mari and Hector take the time to talk to me and help find the electrical problem with my truck. Once Hector found the problem he called with options and had it fixed the same day. The previous mechanic had my truck for… three weeks and could not find the problem. With other dealerships I have dealt with, I would never receive a call and would have to call to see if my vehicle was ready. Great, prompt service!!Best Dealership!....
by Melyrose on 02/20/2015updated 03/05/2015My service rep Adriana Mendez is awesome, she is very courteous and very informative. She always keeps me updated on the status of my service and my vehicle. I have been with this dealership for 14 years am very happy with my service and… with my vehicles. Tipotex Chevrolet is the Best!hard worker
by UbaldoJr501 on 02/12/2015updated 03/02/2015Tipotex has the best customer service I ever experienced... Great staff and great team. At the moment you walk in they greet you with a smile. Thank you for the service you provided me.. Adriana great advisor your service manager always… greets you with a smile that makes you feel like your are always welcome Great Staff members.Winter Texans from Oklahoma
by Okie49 on 12/27/2014updated 01/07/2015Great service and wonderful dealership. We are just here for the winter but we are so impressed with the organization and efficiency of this dealership. We would definitely recommend TIPOTEX to anyone. They are great!!!Very satisfied with the 50,000 miles maintenance
by Minervita on 11/24/2014Well, the work was done in a very fast manner, I was there about an 1.15 minutes, which I thought was very fast. They gave me an estimate which I really appreciate it, and of course they were very courteous, eager to help, the mechanic… explained every thing to me, and I really like that. That is one of the reasons I keep on buying Chevrolet. Thanks
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Most Sincerely, Marsletta Knapp, Dealer, 956-541-1704 mknapp@tipotexchevrolet.com
by Tipotex Chevrolet on 08/04/2021