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Customer Reviews of Mercedes-Benz of Beaumont

Review type:

Overall rating

4.8
4.8 out of 5 stars

(20 reviews)


Customer recommendations:

Yes (19)|No (1)

Weldon Owens: The Ultimate Sales Superstar!

5 out of 5 starsby Shay Dozier on 05/01/2025

My experience was truly exceptional from start to finish. The team was incredibly easy to collaborate with, and my salesman, Weldon Owens, was truly outstanding. He went above and beyond in every way possible to ensure that I was completely satisfied with all aspects of my car-buying journey. From patiently answering all my questions to providing insightful recommendations, his dedication made the process enjoyable and stress-free. I couldn't have asked for a better experience!
  • Shay, we're delighted to hear that Weldon and the team at Mercedes-Benz of Beaumont made your car-buying journey exceptional. Thank you for sharing such a wonderful review! Enjoy every mile in your new vehicle!

    by Mercedes-Benz of Beaumont on 05/02/2025

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The following reviews are more than two years old. They are not included in the overall rating.
24 reviews
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  • Excellent Sales Team

    5 out of 5 starsby Nita Brad on 07/19/2023

    Everybody was excellent. They worked hard to get me a deal, and excellent customer service
    • We're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Beaumont.

      by Jean Pierre Hurtado on 07/21/2023

  • Perfect

    5 out of 5 starsby Juan Carlos Lopez Suarez on 07/19/2023

    My salesman Will was knowleable, helpful and efficient. It was a fairly quick process for the purchase of our new GLA 250!! He had a lot of patience with me
    • We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

      by Laura Driscoll on 07/25/2023

  • Prompt and efficient service.

    5 out of 5 starsby Samureye on 07/17/2023

    Scheduling was simple and efficient. The service was great.
    • We are thrilled that you had a pleasant visit!

      by Jean Pierre Hurtado on 07/20/2023

  • Sprinter speed sensor

    5 out of 5 starsby Chaswill on 07/03/2023

    Great service center. They were very professional and got me fixed the next day.
    • Hi Chaswill, we are very happy to have provided you with such a positive experience!

      by Jean Pierre Hurtado on 07/20/2023

    • Hi Chaswill, we are very happy to have provided you with such a positive experience!

      by Jean Pierre Hurtado on 07/20/2023

  • Great Saleman and easy buying process

    5 out of 5 starsby Pbroussard on 06/25/2023

    My salesman David was knowleable, helpful and efficient. It was a fairly quick process for the purchase of our new GLE 350.
    • We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

      by Rita Bennis on 06/27/2023

  • Easy experience

    5 out of 5 starsby SandraJ on 06/20/2023

    Dropped car off for service, Sheldon checked me in, very friendly and knowledgeable. Car clean and ready when it was supposed to be.
    • We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

      by Rita Bennis on 06/21/2023

  • Recall service Bmt TX

    5 out of 5 starsby Risinger on 06/20/2023

    Kristy with Mercedes service is the BEST. She is the easiest to work with. She’s always professional and courteous. We’ve used Mercedes for years and are always pleased.
    • We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

      by Rita Bennis on 06/21/2023

  • Appointment? We don’t care about apointments!

    1 out of 5 starsby Stuart Salter on 09/06/2022

    I called ahead to see when would be good time for them to look at the windshield they had replaced that now leaks. They said any day next week is good. Went on the morning of August 30th and didn’t get my vehicle back until September 5th. They said they were busy.I asked why they told me to bring it in if they are so busy? Their answer? We tell everybody the same thing, bring it down. “We don’t check with the techs to see if they can actually look at it, that would be too hard to keep up with. Gotta appreciate their honesty.
    • We truly value your business and thank you for bringing this to my attention. Please contact me directly at mdipzinski@mbofbeaumont.com. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Marvin Dipzinski General Manager mdipzinski@mbofbeaumont.com

      by Customer Service on 09/12/2022

  • B review

    5 out of 5 starsby LJR on 08/17/2022

    Very friendly and courteous staff
    • Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!

      by Customer Service on 08/18/2022

  • Battery Maintenance

    5 out of 5 starsby Joshua Murray on 08/12/2022

    Amber was absolutely amazing and very thorough. I appreciate her customer service.
    • Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!

      by Customer Service on 08/15/2022

  • Service I received at MB Beaumont Texas

    5 out of 5 starsby Joseph Clark on 08/11/2022

    I purchased my vehicle in 2014 .Finish paying for it. So still trust Mercedes Benz Beaumont during the maintenance of my vehicle. So something must be good about the service I receive every time I bring my vehicle in for service.
    • Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!

      by Customer Service on 08/12/2022

  • Kim is awesome

    5 out of 5 starsby Devin on 07/31/2019

    Thank you Kim (service) for taking such great care of me! She kept me informed... Even on her days off. The biggest reason I'll be back.
    • Thank you Devin! We are happy to hear that we could provide you with a wonderful experience!

      by Customer Service on 07/31/2019

  • Excellence as a standard

    5 out of 5 starsby MrsD2019July on 07/21/2019

    I was coming for what I thought was going tho be a simple car check. Conwe to find out my car needed more attention then I knew. Amber was very attentive to our need, She was informative & had great product knowledge. She was also patient. Thank you Amber & Mercedes Benz of Beaumont!!!
    • Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

      by Customer Service on 07/22/2019

  • Great service

    5 out of 5 starsby VeeRenee on 05/31/2019

    I was very impressed with the customer service at MB of Beaumont. They were friendly and knowledgeable. The staff is very professional and it made my purchasing process very smooth. I highly recommend this dealership.
    • Thank you for your kind words for our staff, we appreciate it!

      by Customer Service on 05/31/2019

  • Top Notch Customer Service

    5 out of 5 starsby CrystalWB on 05/27/2019

    If you want customer service that not only meets but exceeds your expectations, choose Mercedes-Benz of Beaumont! We originally inquired about a preowned 2015 Chrysler 300S we found online and ended up leaving with that vehicle, along with a certified preowned 2016 Mercedes-Benz GLC300!!! Car buying is not a quick and easy process, however, this group of people made it comfortable and enjoyable from start to finish! I'd like to thank Terri Kelleher (sales manager) and Herman Jefferson (sales person) for going above and beyond for us! We will definitely be repeat customers!
    • Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

      by Customer Service on 05/31/2019

  • GREAT Experience!

    5 out of 5 starsby JWalters on 05/17/2019

    Terri Kelleher, Sales Manager and Chris James, Salesman and Jeff Bailey, Finance Director were all great to work with for my first Mercedes!! I highly recommend MB of Beaumont.
    • Thank you for your kind words about Terri, Chris and Jeff. We are thrilled that they provided you with a great experience here with us!

      by Customer Service on 05/17/2019

  • Purchase

    5 out of 5 starsby Username1 on 05/04/2019

    Wonderful experience very excellent in buying our new Mercedes car! Our agent was so helpful
    • Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

      by Customer Service on 05/10/2019

  • Very very pleased

    5 out of 5 starsby EEProf on 03/09/2019

    I own an AMG. Not everyone knows what that means, but anyone even remotely associated with Mercedes-Benz know that 'AMG' is their performance line--easily equivalent and often surpassing Porsche in high performance luxury. My car is essentially a track car that I use as my daily driver. Oh what a driver it is! Needless to say, I am very particular about the service of it. MB of Beaumont did a great job and returned my baby cleaner than when I left her with them! Kudos and thanks for a memorable experience.
    • Thank you for your kind words! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for your business and look forward to your next visit!

      by customer_svc on 03/13/2019

  • Service A

    5 out of 5 starsby Classylady on 01/19/2019

    I had Kim in the Service Department. She is customer oriented and very professional.
    • Thank you for your kind words for our staff, we appreciate it!

      by customer_svc on 03/08/2019

  • Great Place to buy a car

    5 out of 5 starsby Bflawless on 01/08/2019

    Everything was great friendly people with great service
    • Thank you for your kind words for our staff, we appreciate it!

      by customer_svc on 03/08/2019

  • Excellent Service Advisor!

    5 out of 5 starsby Dray56mel on 11/14/2018

    Excellent service. Kristy is very good and knowledgable. Kudos to her. Thanks for the excellent service.
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About our dealership

Mercedes-Benz of Beaumont invites you to visit our Luxury Car dealership in Beaumont, TX. Our team members are standing by to provide you with some of the best deals near you on Mercedes-Benz Luxury Cars & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Beaumont area's most trusted Mercedes-Benz dealers.

ESPAÑOL

Mercedes-Benz of Beaumont le invita a visitar nuestro concesionario de autos nuevos y usados en Beaumont, TX. Visítanos hoy para carros lujosos Mercedes-Benz y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Mercedes-Benz en el área Beaumont.

Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area