Big Star Buick GMC
Customer Reviews of Big Star Buick GMC
Review type:
Used Silverado
by Devon on 07/24/2019I was looking at a used Silverado on the lot at this dealership and called to check on it’s availability. I was greeted by a very enthusiastic and well spoken salesman Archie Moyers. He confirmed its availability and before I even got to… the dealer he sent me a quick walk around of the vehicle as well. We got to the dealer and there it was right up front detailed and shining like a diamond. That is how you sell a truck! The test drive, number talk and overall experience was fantastic. No games and no pressure. Highly recommend!Great service and friendly
by Hilary on 07/21/2019Best experience purchasing a vehicle I have ever had in my life!!!! I will be a returning customer!!We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, The Baytown GMC Buick Team
1st time buyer
by Eddie on 07/20/2019Good experience for my first vehicle purchase. Sales agent Shaun Holmes was very professional and patient!Thank you for taking the time to share your feedback regarding your experience at Baytown GMC Buick and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Baytown GMC Buick Team
Great
by Great on 07/17/2019Great place. Pleasant sales people. Walked out very happy with my Buick encore.We appreciate the kind words. We look forward to seeing you again in the future! Best, Baytown GMC Buick
Awesome customer service
by Becky on 06/22/2019We recently bought a new pickup. Our salesman, Jose Moreno was very helpful during the entire purchasing process. He went above and beyond to help us leave to so we could make a previously scheduled obligation. Also, the finance person… was wonderful, getting us a great interest rate and working very fast. I wish I knew her name so I could include it in this review. She was awesome.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Baytown GMC Buick Team
Amzing Buying Experience
by GamingJebus on 06/10/2019If you are looking for a great buying experience, then look no further then Baytown GMC. Crystals product knowledge is off the charts. She took her time to find us the perfect vehicle that meet our needs, and budget. When it came to sign… our paperwork, Bert was awesome. He made sure we understood all of our paperwork, and went above and beyond to find us the best extended warranty possible. We would recommend this dealership to anyone that is in the market for a new vehicle.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Baytown GMC Buick Team
Shaun
by Castro5 on 06/07/2019Came in there on a rainy day just to look around Shaun helped us. Gave me an appraisal on my vehicle and was very patient with us due to I have 3 kids and after a while they start to get inpatient but he stayed very calm and even shared to… mention he has 1 child and another on his way. Shaun was very nice and helped get thru the process as fast as he could.Hello Castro and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Shaun was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Baytown GMC Buick Team
Satisfied Customer!
by Reedp25 on 06/05/2019I had a very great experience and my sales guy, Vincent Pierre (VP) was great and provided me with awesome service!!!Hello Reed and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Vincent was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Baytown GMC Buick Team
Great establishment
by Franky87 on 05/31/2019The experience was absolutely amazing Archie is a great salesman and a great person all the way around he made my mom feel comfortable and gave her his all, even taking the time to go pick up her trade in! All in all great experienceFrank, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Baytown GMC Buick
GMC Sierra AT4
by MattAT4 on 05/24/2019I went to this dealership to test drive the 1500 Denali and compare to a Chevy High Country. I enjoyed the Denali but was wanting something a little more offroad and sporty. I saw the Pacific Blue AT4 in the showroom and decided to try and… negotiate a deal on it. The sales staff and everyone that I worked with were very friendly and knowledgable. Would recommend to anyone.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Baytown GMC Buick Team
Great Service
by SusanOdell on 05/13/2019Wonderful experience from our salesmen Vincent to Janet who handled our paperwork. We will be going back.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Baytown GMC Buick Team
Great Experience
by brittney_1 on 05/11/2019Frist time going to this Dealership and it won't be the last since I bought a new vehicle from there! Milton was such a great sales consultant, he got the vehicle we wanted within our budget and the monthly payment we asked for. He answer… all our questions about the vehicle and the warranty for the vehicle. Great job Milton keep up the great work! Shot out to Esteban so sorry about what happen to your vehicle but you didn't let that get in the way of making sure my husband and I were pleased and you kept your word. Thank you also!Hello Brittney and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Milton and Esteban were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Baytown GMC Buick Team
great communication and price
by finnda2nd on 04/27/2019I won't say the name of the other dealership I went to and wasted my time. All I can tell you is Shaun Holmes and his Sales Manager worked miracles. They did what other dealers said they couldn'tThank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Shaun and the rest of the Baytown GMC Buick team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, The Baytown GMC Buick Team
Great Dealership
by ray743947 on 04/20/2019My wife and I had the best experience ever at Baytown GMC BuickRay, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Baytown GMC Buick! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Baytown GMC Buick Team
Experience buying a new car
by Yoliewhitford on 04/04/2019! Nicole was very patient with I was just having an oil change and came out with a new car,thank you Nicole for everything.We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Baytown GMC Buick Team
Amazing car, Great deal!
by LoriSabri7 on 03/31/2019Our first time at GMC and it did not disappoint. The sales people and sales manager were great on getting us the deal we wanted. Jose and Shaun were amazing.We can't thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Baytown GMC Buick Team
Awesome sales person
by Leroycallier on 03/29/2019Special shout out to Nicole, Treon and their crew for getting me set and off in a nice smooth ride. Professionalism at its best. I definitely suggest anyone to check them out. Two Thumbs Up And Nicole went above and beyond to help meWe really appreciate your feedback, Leroy. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won't hesitate to reach out to us. Sincerely, The Baytown GMC Buick Team
Excellent
by Lakendrad on 03/24/2019I received excellent service here! Everyone was great!.. They did everything they could to get me into my ride... I reccomend them to anyone and I will be sending people in..We cannot thank you enough for your wonderful review of Baytown GMC Buick and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Baytown GMC Buick Team
Buick Encore
by Cherestes3 on 03/24/2019I'm extremely pleased with the level of service that I received. The salesman was not pushy and every representative that I encountered made each step of the process seamless.Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, The Baytown GMC Buick Team
GMC Sierra Baytown
by Lockafterdark on 03/22/2019Both my sales representatives did such an amazing job I'm so glad I used GMC Baytown!Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Baytown GMC Buick Team
Great experience!!!
by LChoate on 03/10/2019Such a nice experience with this dealership and staff. Highly recommend Nicole as your salesperson. She as sweet, efficient, knowledgeable, and absolutely no pressure at all. Excellent customer service and a fantastic deal on our trade in… and purchase. Exceeded all other offers at other dealerships. Burt in finance was obviously very experienced, efficient, and did not push unnecessary deals, but instead truly listened and met our personal needs. If you are looking for a no-nonsense exceptional experience visit these folks!We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! -The Baytown GMC Buick Team
GMC Sierra 1500
GMC Sierra 2500HD
Buick Envision
Hello Devon and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Archie was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The Baytown GMC Buick Team
by Baytown GMC Buick on 08/01/2019