Big Star Buick GMC
Customer Reviews of Big Star Buick GMC
Review type:
Very happy!
by Michelle Paige on 10/08/2019My salesman was great! Made the whole process quick & easy!Fabulous experience
by Kristen from Mobile on 10/03/2019I can't say enough about Baytown GMC Buick. From my first phone conversation with Archie Moyers to the call I got from Janet checking on me that evening, I had a wonderful experience. They were patient, helpful and friendly through the… entire process.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best , The Baytown GMC Buick Team
Awsome
by Jose L Garcia on 09/21/2019updated 09/30/2019Martin is a great sales man.This is the 4th car we purchase from this dealership. We went hoping to find him to help us with our next successful purchase. Thank you Martin Zavala. We will come to see you in two years for our next… purchase. Dedicated sales man like you keeps us coming back!Jose, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Baytown GMC Buick. We can’t wait to see you for your next servicing appointment! -Baytown GMC Buick Team
Archie & the GMC team.
by Dayana on 09/21/2019Everyone was absolutely wonderful and made my experience great. Thank you all for making this so easy.Dayana, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! -Baytown GMC Buick Team
Esteban
by Miguel Ramirez on 09/14/2019updated 09/20/2019Esteban HOOKED IT UP!!! Amazing salesman made sure I got an amazing deal for my trade in and my new vehicle!!!Above and beyond
by MrDavid on 09/10/2019updated 09/17/2019Mr. James Crosby went above and beyond to make sure we were satisfied with our new GMC Sierra. Great people’s skills. Once we stepped in we had to look no further. Mr. Crosby will take care of you.Professionalism
by Sandra on 09/08/2019Jose and Kevin were very nice and professional. I am very happy with my experience at Baytown Buick. I will definitely recommend this dealership to friends and family. And again can’t say enough great things about Jose, he definitely… deserves 5 stars.Thank you for your great review, Sandra! We're glad to have Jose and Kevin on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care!
Hernandez
by Hernandez on 09/03/2019Thank you all.. All of ya were very professional and courtesy it was very pleasing doing business with y'allThanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Baytown GMC Buick Team
Great service
by KS on 09/01/2019This is the 2nd car we've purchased from GMC Baytown- we have always been satisfied with the price and very satisfied with the service. VP is awesome. He takes his time to explain the entire process and makes sure we're completely happy.… Great job teamThank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, The Baytown GMC Buick Team
Best dealership
by Ray on 08/31/2019Baytown GMC and Buick are one of the dealerships I’ve ever purchased from. They bend over backwards to help get you in the vehicle you want. I highly recommend them.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The Baytown GMC Buick Team
Shaun is the man!
by Jesus on 08/29/2019Best buying experience ever! Super easy and got exactly what we wanted! No time wasted and no games played. I really really really recommend Baytown GMC team for your purchase! Thanks Shaun and team for putting info the work to getting us… our new Sierra!Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Baytown GMC Buick Team
thank you
by marisolferrufino on 08/24/2019thank you fernando for helping us get our new 2019 gmc Sierra at4. great services and thank you for working with us to make our payments adjust to our budget. from family ferrufinoHello Marisol and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Fernando was there to provide you with such exceptional service! Thank you again and congratulations on your new car. -Baytown GMC Buick Team
Eboti
by Awesome on 08/20/2019Awesome salesman . He went above and beyond to put us in a new car.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The Baytown GMC Buick Team
Great experience
by JoseOro001 on 08/13/2019updated 08/21/2019Great experience with the salesman he was real honest and knowledgeable with the inventory they had. Treated us more like family than just a customer. Thank you Miki.Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. -Baytown GMC Buick Team
5 star Dealer
by Shane05 on 08/20/2019Bought two cars from these guys within the past year and had a great experience both times. Really great customer service and they got me in and out really quickly. The sales guy Stephen and the sales manager Robert definitely set the bar… high for othersIt is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, The Baytown GMC Buick Team
New Car
by Nalisa on 08/15/2019My sales guy had my car ready and waiting as soon as I went into the dealership for a test drive. He was very friendly and well mannered. I recommend to anyone looking to purchase their next vehicle.Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Baytown GMC Buick
Excellent Service!!
by Frank on 08/15/2019I was very pleased with Milton Martinez and the whole Baytown GMC-Buick team. I’ve been searching for an F-250 6.7 Diesel and Milton not only contacted me after hours but came in on his day off to seal the deal on a truck. Excellent… service! Thank you!!We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Baytown GMC Buick
Baytown GMC Review
by EricaT on 08/09/2019Dalton Sheffield was great. He went beyond expectations to make sure I got exactly what I wanted. In the end I am very happy.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Baytown GMC Buick
Esteban is the BOMB Baytown GMC
by Aaron on 07/31/2019Hands down the best car buying experience ever. Don’t use anyone else other than Esteban!! He was very professional, polite, and courteous. I can’t say enough about him and the manager at Baytown GMC!!We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, The Baytown GMC Buick Team
Thank you for your great review, Erica! We're glad to have Dalton on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Baytown GMC Buick Team
Best dealership on town
by Crystalwilliams on 07/29/2019Burt was an excellent finance consultant. He made me feel at ease thru the whole buying process. He and Nicole make a great team. I will definitely be buying my next car here. You should also.Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Burt and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, The Baytown GMC Buick Team
Amazing
by MattL on 07/27/2019Great service across the board, salesman Esteban made the impossible possible. Would recommend to anyoneMatt, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Baytown GMC Buick Team
GMC Sierra 1500
GMC Sierra 2500HD
Buick Envision
Michelle, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Baytown GMC Buick Team
by Baytown GMC Buick on 10/08/2019