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Customer Reviews of Big Star Buick GMC

Review type:

239 sales reviews
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  • Baytown Gmc

    5 out of 5 starsby Anthony and Lyndee Baker on 12/05/2019

    I recently purchased a new Gmc truck for my wife here at Baytown Gmc. Couldn't be happier with our salesman MR. Milton Martinez! Excellent price, service, and a pleasure to deal with.
    • It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Baytown GMC Buick, we value our customers and we look forward to seeing you on your next visit. Best, Baytown GMC Buick Team

      by Baytown GMC Buick on 12/05/2019


  • Great experience!

    5 out of 5 starsby Thomas family on 11/30/2019

    Had a wonderful experience while at the dealership. Looked at several vehicles and Miki was awesome! He was friendly and treated us like family! It was a no pressure day where I felt like I was their favorite client.
    • Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Baytown GMC Buick Team

      by Baytown GMC Buick on 12/02/2019


  • New GMC Owner

    5 out of 5 starsby Glen Addington on 11/30/2019

    It was the best experience buying a vehicle for me. Shaun did a great job
    • Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Baytown GMC Buick Team

      by Baytown GMC Buick on 12/02/2019


  • Great Service

    5 out of 5 starsby Brent Perry on 11/29/2019

    Baytown Gmc made buying a truck an easy and seamless process. Everyone was very communicative.
    • Brent, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Baytown GMC Buick Team

      by Baytown GMC Buick on 12/02/2019


  • Good deal with great help

    5 out of 5 starsby Mollie on 11/28/2019

    Received a good deal with the help of my salesman mr Martinez, sale manager mr Cruz and mr Renteria I wont to thank them for making my neg. Experiences to a positive getting the deal I wonted. I would recommend my friends great place for a good deal.
    • Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Baytown GMC Buick Team

      by Baytown GMC Buick on 12/02/2019


  • Thankful

    5 out of 5 starsby Marling Zuniga on 11/27/2019

    I want to Thank Mr Gabriel, Mr Milton and Mrs Janet for all your kindness And profesionalismo my husband and I are very happy with our new truck our dream come true
    • Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. - Baytown GMC Buick Team

      by Baytown GMC Buick on 11/29/2019


  • Amazing Sales & Finance Team

    5 out of 5 starsby Victoria Randel on 11/22/2019

    The guys at Baytown GMC were amazing. Never gave up on working the deal and made buying my 1st car a great experience. I will definitely be going back to see them again for my next car/SUV/truck. I really enjoyed working with them. Great team.
    • Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. The Barlow Chevrolet Team

      by Baytown GMC Buick on 11/23/2019

  • My wife is very happy

    5 out of 5 starsby Israel Reyes on 11/20/2019

    My wife and I were very pleased with Mr Crosby's attention, if I ever come back to Baytown GMC, defently come and see James Crosby. Thank you for your service
    • Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best, Baytown GMC Buick Team

      by Baytown GMC Buick on 11/21/2019

  • Wonderful experience of 2019 vehicle purchase

    5 out of 5 starsby New car purchase of 2019 on 11/19/2019

    I want to say a huge thanks to Mr. Gabriel Cruz & Mr. Archie and all the staff who worked hard to help make my shopping experience the best. I recommend giving them your time if you are in the market for a vehicle.
    • Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Baytown GMC Buick Team

      by Baytown GMC Buick on 11/21/2019

  • Baytown GMC Buick

    5 out of 5 starsby The Rogers on 11/11/2019
    updated 11/19/2019

    I recently purchased a Buick from the Baytown GMC Buick Dealership. I have to say I was amazed how wonderful EVERYONE was! Every employee that walked by us said something to us! They were all so polite and helpful! Esteban, our sales rep, was so professional, nice and helpful. Janet, our finance person, was amazing as well. They worked late the night we bought our car. My husband asked them what time did they close, it was almost 9pm, Janet's response was "When the last happy customer is done"! Baytown Buick GMC are truly the nicest dealership I have worked with in awhile! Thank you!!
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Baytown GMC Buick Team

      by Baytown GMC Buick on 12/02/2019

  • Excellent experience

    5 out of 5 starsby 2019 canyon extended cab on 11/18/2019

    V.P., my salesperson was laid back, non pressuring, and answered all of my questions. Definitely one of my best vehicle buying experiences.
    • We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, The Baytown GMC Buick Team

      by Baytown GMC Buick on 11/19/2019

  • Car purchase

    5 out of 5 starsby Robert Rodriguez on 11/17/2019

    The sales and financing department is very nice and care about your needs.
    • We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Baytown GMC Buick Team

      by Baytown GMC Buick on 11/19/2019

  • Best Car Purchase

    5 out of 5 starsby Roger on 11/17/2019

    I went in knowing what I wanted and left shortly there after with it. Not a problem with anything. From the salesman to the finance manager, nothing but excellence. Wish my past vehicle purchases were that smooth.
    • Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Baytown GMC Buick Team

      by Baytown GMC Buick on 11/19/2019

  • Second to None!!!

    5 out of 5 starsby Ace on 11/08/2019

    Not only was this a painless buying experience, they really made me feel like a part of the family. Miki is really next level in the amount of care he took throughout my entire time at the dealership today. I can personally tell the entire staff wants to be the best in everything that they do. Thank you!
    • We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. - Baytown GMC Buick Team

      by Baytown GMC Buick on 11/09/2019

  • Great Experience- Archie You Rock

    5 out of 5 starsby BreeMullins on 11/07/2019

    I started Looking for a vehicle about a year ago. I have never bought A brand new vehicle so I was a little bit nervous. I have heard so many horror stories about car salesman. I did my research and had my pre-qualifications. A friend of my daughter told us to talk with Archie Moyers. Oh my gracious, He was very knowledgeable, patient, talkative and never once made me feel pressured or uncomfortable. We gave him an offer and he was able to meet- well actually go above my expectations. Every staff member we came in contact with was very friendly. I would highly recommend Baytown GMC Buick to not only my family and friends but to anyone who is second guessing the purchase of a vehicle. Thank you Archie for making this experience a great one!
    • Bree, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! -The Bayside Chevrolet Team

      by Baytown GMC Buick on 11/09/2019

  • Truck Shopping

    5 out of 5 starsby MRH on 10/29/2019
    updated 11/04/2019

    Vincent was a great salesmen. Took the time to help us find what we are looking for. He went the extra mile.
    • Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Vincent went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Baytown GMC Buick Team

      by Baytown GMC Buick on 11/05/2019

  • Best GMC dealer ever

    5 out of 5 starsby Best dealer on 10/31/2019

    This place is amazing VP treated me like family thank you Baytown gmc for treating me like family not a customer
    • We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. - Baytown GMC Buick Team

      by Baytown GMC Buick on 11/03/2019

  • Amazing

    5 out of 5 starsby Jess on 10/31/2019

    Shaun was able to give me a good deal. He was so professional and amazing. Will refer friends and family to Shaun.
    • We truly appreciate reviews like yours, Jess! We'll be sure to share your kind words with Shaun, and we look forward to helping you again down the road. Sincerely, The Baytown GMC Buick Team

      by Baytown GMC Buick on 11/02/2019

  • Awesome

    5 out of 5 starsby Reymundo Narvaiz on 10/20/2019
    updated 10/28/2019

    100% Satisfaction! I thoroughly and honestly enjoyed every minute of my experience with the helpful and talented at GMC BAYTOWN. Dalton the salesman is absolutely fantastic. Literally we were till after midnight grinding out an excellent deal. I love my new truck, it's a one of a kind and so are the people at the dealership.
    • Reymundo, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Baytown GMC Buick Team

      by Baytown GMC Buick on 10/28/2019

  • Great customer service!

    5 out of 5 starsby Our experience on 10/22/2019

    We went to the dealership to see about buying a truck and Shaun helped us tremendously. And of course we love our new truck!!
    • Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Shaun was there to provide you with such exceptional service! Thank you again and congratulations on your new car.

      by Baytown GMC Buick on 10/24/2019

  • Baytown GMC

    5 out of 5 starsby Baytown GMC on 10/19/2019

    My experience at Baytown GMC was very pleasant. All the salespersons were hospitable. My salesman, Mr. Vincent Pierre, was awesome. He helped me get what I wanted at the price I wanted. Thank you.
    • Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, The Baytown GMC Buick Team

      by Baytown GMC Buick on 10/21/2019


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