Big Star Buick GMC
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Customer Reviews of Big Star Buick GMC
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239 sales reviews
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Buying car
by jessie_c on 10/31/2017It was pretty slow but good servicePurchasing a car
by Bonz7140 on 10/25/2017Everyone was execellent, never thought I could get approved for a car but they done it. Will go back if need to Thank you so much3rd vehicle in 2 yrs from Baytown GMC
by Bayourunner on 10/24/2017I bought a 2015 Buick Enclave and a 2015 GMC Sierra 4WD 1500 in November of 2015. Last week I traded the GMC FOR another 1500 Sierra 2018 All Terrain. I am happy with the trade and believe the folks at Baytown GMC are sincere in their… desire to serve me "The Customer". Mr. Martin V. Has earned my business and loyalty. Thanks again for another painless car deal Martin.Happy Enclave owner
by Branpop on 10/15/2017Patrick Ammons made my 2017 Elclave purchase a breeze. Great price, great rate and a great ride. Pat was very professional and knowledgeable on his product and a pleasure to deal with. Go see Patrick Ammons and tell him Kent Wood sent you!… Pat is a deal makerGood experience
by papadog on 10/04/2017Wife wanted me to stop and look at a GMC and I really didn't want to. Actually found a truck I liked and sat down with a salesman. Very nice and professional young man who was willing to listen and present my offer. He was turned down so I… was going to leave, he came out to my car and told me he was going to make it happen. He did and I am totally satisfied with my experience with this dealership.Happy Momma
by Ahughes19 on 10/02/2017Baytown GMC really went above and beyond just a car dealer. They showed great pride, integrity and true customer service from start to finish. I bought my very first BRAND NEW GMC Canyon from them. As a newly single Mom, I was a bit… intimidated at first. But in the end they really cared about me as a customer.Good experience overall
by Kghyde40 on 10/02/2017Sales and closing staff did a great job. The dealership was real busy but we got through. Thats the only complaint was the time. Other than that would definitely do business with this company again. My wife loves the encore so far.Purchasing a vehicle - business credit
by HIH2015 on 09/21/2017I needed to purchase a company vehicle, but wasn't sure of what to expect. The entire business purchasing process was not complicated at all. Darwin Mapps is such a professional salesperson. He has exceptional customer service. I was also… truly impressed with the Finance Team. I highly recommend Baytown GM for purchasing your next vehicle.A+++ Experience with Troy at Baytown GMC Buick
by Nau_Lee on 08/04/2017I thoroughly enjoyed my experience at Baytown GMC Buick. I was very fortunate to receive a helpful Sale's Associate named Troy. He was very attentive before and after my purchase. He also didn't have the usual sale sale persona that most… dealers have. The transaction took less time than purchasing items from Walmart. I am excited about my purchase and this team. A++++Out with the old, in with the new
by Ksauls2017 on 07/24/2017I typically don't like shopping for cars, there's so much out there, they cost too much and sales people were not concerned about me. Welllllll, I have been proven wrong by GMC. They made my entire transaction quick, they stayed until… after 10PM , and even still helped me program my new car. I'm telling everyone I know what outstanding service and a great deal I received from this dealership. Shot out to my awesome salesman Vincent Pierre and the finance team!!!! Thank y'all for bringing back my smile!!!!Exceptional
by Marthagmc on 07/13/2017My experience with this dealership was exceptional. I went in for routine maintenance and ended up purchasing a truck. Baytown GMC Buick CanyonExcellent
by ErickaDay on 06/25/2017Our sales person was VP and not only was it the fastest time that I ever spent at a dealership, he also worked hard to make sure I got what I wanted!Wonderful
by Dana010921 on 06/21/2017This is our second time buying a vehicle from them. They go above and beyond to try and help you even when your situation isn't the easiest. Jesus Puga did everything he could to make the deal happen. He is a very kind person.Traded for a 2017!
by TexasTopas on 06/20/2017This is our second vehicle from this dealership. Their customer service is incredible. Everything from initial arrival to driving off the lot, to service. I highly recommend V.P for Sales Timmy our finance guy was incredibly patient and… worked with us to get us what we want for a price we could afford, Val in service is by far the best service guy we have ever had the pleasure of dealing with. I would recommend everyone here. Scott Tibbits knows how to take care of his customers.To long
by Queenie2017 on 06/11/2017I was impressed with the whole car process but the financing took too long I was there for one 1:30 and I didn't leave till after 6SATISFIED
by Jwalls1980 on 05/30/2017I was very impressed at tge attentiveness to what au was looking for. Everyone was just friendly and understood my needs.Great place to buy a Vehicle
by Olzman2 on 05/23/2017Saw the truck I ended up buying on a test drive from a dealership down the road. Long story short they didn't want to deal so went around the frontage road loop and pulled in at Baytown GMC. Parked behind the vehicale I was interested in… and started looking at the underneath of the truck. When I got up sales man James was there to get the door open. He then got the keys and we went for a drive. Came back went inside to talk money. I made an offer they countered we did a little back and forth and settled on a price we were both comfortable with. After all the paper work was done James went and picked up his wife and he drove one of my vehicles she followed him and me back to my house clear across Houston so I didn't have to come back later to pick up my old vehicle. That's what I call Service James Crosby is the man.Very good all around dealership!
by Dave52217 on 05/22/2017Employees where quick to help and get me in a new truck.did everything to keep my payments right where I needed them.thanks!Wouldn't buy from here
by Wings91 on 05/19/2017If it wasn't the exact vehicle I wanted within 300 miles of where I live I would not have bought from this dealer. They hide prices in their bill, like "etching fee" which you can do by yourself for $25, they will charge you $500. They also… tried to hide a $400 fee in my bill for a warrantee I didn't ask for. I would be very cautious dealing with these people, they are dishonest and I regret spending my money here.Outstanding!
by Silverfox on 04/27/2017We were looking for a good used pickup. We absolutely bought the least expensive GMC Sierra on Baytown GMC's lot. Without a doubt, everyone at Baytown GMC treated us like we had just purchased the most expensive vehicle on their lot. So, we… say OUTSTANDING SALES AND SERVICE!! Looks like we just found ourselves a new dealer! Many, many thanks to everyone at Baytown GMC for the many courtesies extended to us.Awesome experience.
by Sdjohnson on 04/14/2017If you need a new car, stop in and let them help you. Deann was my salesperson and I have no complaints. Went in looking at used and drove a way in a 2017. That I absolutely love. Thank you all.
GMC Sierra 1500
GMC Sierra 2500HD
Buick Envision
GMC Terrain
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