Big Star Buick GMC
Customer Reviews of Big Star Buick GMC
Review type:
Five star dealership
by Robert Gomez on 03/21/2023Very professional very courteous and make you feel like familyWorth the Wait
by CJ on 08/28/2022May be a lengthy process.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Baytown GMC Buick Team
It was Eze getting a truck!!
by James C on 08/27/2022Initially came in a little nervous, once I got with Eze he definitely made the whole process as easy as possible. He was very knowledgeable about every detail from the vehicle side of things, to the financial part of things. Would… definitely recommend asking for Eze here at Big Star Buick-GMC.Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Baytown GMC Buick Team
2022 Sierra 1500 purchase
by Mark Hill on 08/25/2022I bought a Sierra 1500. What isn't advertised is all trucks receive a Baytown appearance package at the dealership (bedliner, all weather floor liners, wheel locks, etc) for $2995, FYIThank you for this review! We really appreciate your business. Sincerely, The Baytown GMC Buick Team
Fantastic Buying Experience
by Chris on 08/20/2022We had a fantastic experience with the team at Big Star in Baytown. First off, my Salesperson, Manny, was on top of it right when I arrived. We looked at a lot of clean AT4’s and even when I made a few requests for upgrade packages he… went above and beyond to show me vehicles that would meet my what I wanted! The entire team was polite and engaged in the experience and extremely supportive including other sales members that had no “skin in the sale”. From Dexter to Jose, to Miki with the finance team it was truly one of the best car buying experiences I have been a part of! Kudos to the entire team and thank you Manny! ChrisThank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Baytown GMC Buick Team
Great Sales Team
by Ben on 08/12/2022They are willing to do what it takes to for you to be happy with the terms of the dealThanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Baytown GMC Buick Team
Excellent
by Noe on 07/29/2022Excellent customer service and very polite employees. I went to diferente dealer I spend like 45 minutes no body said anything I just left the dealer. Big star I soon I got out of my car they I ask me if I need help . Dislike I don’t… like they give a price over the phone even when I was talking to the sales man once I went inside the give me different price. Over all excellent customer service and excellent employees. Thanks for everythingThank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Baytown GMC Buick Team
2 time buyer / GMC lover.
by David Carrasco on 07/13/2022Rick did an amazing job showing me the different available models and leading me to get exactly what I wanted. I’m a 2 time customer, this is the second truck I buy from Baytown GMC and Rick really went above and beyond to give me the best… service and prices. I’ll be back in the future.Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, The Baytown GMC Buick Team
Excellent Experience
by DRobb on 06/24/2022Shaun is always being very helpful and professional. He is our go to person for any inquiries we have and he's never fail us. He goes the extra mile to find the right vehicle for us.DRobb, we sincerely appreciate your feedback. Shaun is a valued member of the Baytown GMC Buick team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Baytown GMC Buick Team
Amazing Experience!!!
by Marisol Jaramillo on 06/24/2022Best hassle free car buying experience we have ever had!!! Miki P. made it so easy for us and made sure we left happy. Big Star Buick GMC Baytown is definitely worth checking out.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Baytown GMC Buick Team
My new AT4
by Monte on 05/27/2022Nice dealership and easy to deal with. Great sales team that helped me get in and out quickly with a new Yukon AT4.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Baytown GMC Buick Team
Awesome Experience
by Marco Carrizales on 05/27/2022I’ve purchased a vehicle at this dealership before and will continue to purchase my vehicles at this location, because they know how to treat their customers.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Baytown GMC Buick Team
No pressure salesman
by Beth on 05/24/2022Great job, thanks for the help . Bought two red vehicles had to switch because too much red!We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Baytown GMC Buick Team
Awesome salesman awesome process easy and explained everything to me
by Linda S on 01/11/2022Everything and everyone was awesomeWe appreciate the kind words, Linda. We look forward to seeing you again in the future! Sincerely, The Baytown GMC Buick Team
Busch review
by D Busch on 01/01/2022Very pleasant salesperson and finance manager. There was no pressure to buy extra warranties etc.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Baytown GMC Buick Team
1st purchase!!!
by Lauren C on 12/31/2021Houston was our sales rep. He was straight forward & honest the whole time. He didn’t make us feel pressured. My 19 year old had a great experience seeing that this was his 1st purchase. Thanks Houston for making it a great experience.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Baytown GMC Buick Team
New truck
by Dexter on 12/30/2021I will be coming back to this dealer for another purchase. Dexter was an awesome sales representative for this dealership financing went smooth, and without any complications.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Baytown GMC Buick Team
Happy truck owner
by Rose on 11/27/2021I had to travel from another state to purchase a truck due to the shortage. Adolfo and the team did an awesome job getting me edge exact truck I wanted.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Baytown GMC Buick Team
New encore
by Lmax on 11/04/2021Just happened to look in to Buick after having several different makes in the past. The sales department gave No pressure, a lot of patience and knew their vehicles they had to offer to meet our requests.Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Baytown GMC Buick Team
Shaun
by Shaun Holmes on 10/18/2021Shaun treated me well. In and out fast.Thank you for this amazing review! We really appreciate your business. Sincerely, The Baytown GMC Buick Team
Great service
by Brandon Brewer on 09/02/2021Friendly service and very helpful. Was able to not only purchase the vehicle, but was also out in a timely manner.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Baytown GMC Buick Team
GMC Sierra 1500
GMC Sierra 2500HD
Buick Envision
Thank you so much for taking the time to share your kind words about your experience at Big Star Buick GMC Baytown! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, The Baytown GMC Buick Team
by Big Star Buick GMC Baytown on 03/23/2023