Customer Reviews of First Texas Honda
Review type:
Great service
Very Good Service Experience
by Greg on 10/11/2021Brought 2020 Odyssey in for A1 service, oil change, tire rotation, and inspection. It was done well, but took over 2 hours while it was promised in 75 minutes.Great service!
by Alan on 10/08/2021First time coming here with my car, after it wouldn't start one morning. Communication was quick and they explained everything well, plus didn't try to sell or pressure me into buying a bunch of extra stuff. Will definitely be coming back… next time I need help.Good & fast, as always
by William on 10/08/2021I never thought I'd enjoy hanging out at a dealership, waiting while my car is serviced. I truly don't mind. 1st, the expectations given for how long my wait would be was spot-on almost to the minute. I know to bring something to read and… hey, if you miss live music, Trevor's guitar mastery in the lobby will thrill you. He's awesome. There's a coffee bar with lovely staff who will offer you all types of snacks & beverages. And then eventually your car will be ready. Checking out never ceases to amaze me. The price originally quoted was actually higher than the final price. And the best part: hardly any upselling. I'm so worn down from upsetting everywhere but nope, these folks treated me fairly and didn't make me run screaming. I've written similar reviews about First TX Honda before and I mean every word. Really pleasant folks, pleasant environment, no crappy price tag surprises, I'm a happy customer. Oh, and my car ran like a dream afterwards, it was practically purring!what is this?
by Philip on 10/07/2021Ty was a prompt, efficient and very professional technician! Great service as always!First class amazing service
by Patrick Bresnan on 10/06/2021We could not be more happy with the level of customer support and service. Best dealership by far in Austin.Great work
by Adam Crabb on 10/06/2021Great work done right the first time.Excellent service as expected
by William on 09/29/2021Excellent service as expectedGreat service
by Rod on 09/26/2021Great service again. Ty Winn was my service advisor. Happy with First Texas HondaOil Change Review
by Abraham on 09/18/2021Awesome staff. Super professional and efficient.Great service
by Murali on 09/14/2021Things were taken care of in a timely mannerRecent CR-V service
by Walt on 09/13/2021Fred M. was an excellent service provider and after working with First Texas for over 10 years he is the best I have had the opportunity to work with. Keep up the good work.Quality & Fast Service on a Federal Holiday
by Brian W on 09/08/2021Was able to schedule a 90K service on Labor Day evening at 5pm. Was promptly greeted and welcomed. Service Tech reviewed with me my needs for the day and discussed/reminded me of suggested services that I had postponed a service prior.… Was kept advised of service progress and completion by text since I did not stay at the dealership during service. Was notified about 75 minutes later that services were completed. Was glad that they were opened on Labor Day bc my employment in an hour away and normally very difficult to get in on weekdaysService Review
by Muruga on 09/03/2021I didn’t have to wait for too long without an appointment for an emergency service. Completely satisfied with the work so far - hope it doesn’t reoccur. The explanations for what the problem was could have been better and transparent.Friendly and professional
by Gary Flemmons on 09/01/2021Everyone friendly and professional.First service at First Texas Honda
by dflharrisonaolcom on 08/20/2021Enjoyed my first visit to First Texas Honda. Good service, relaxing atmosphere, good coffee (ha!), friendly.Great service
by Gregory Smith on 08/20/2021My recent experience was the best. Very prompt phone calls informing me of the situation with my car and options for me to consider. Price was lower than expected.Great, helpful staff
by EddieZ on 08/14/2021As always Jay Jank and crew are honest and easy to talk with about concerns.Great service
by Cynthia on 08/11/2021Brian did a great job handling my service. Very communicative, went above and beyond, kept me informed, double checked some things, followed up.Great Service!
by David Hutchison on 08/08/2021Great dealership, great service. Diana and Sean were so personable and helpful, and the entire staff was so kind to my me. I can't think of any complaints with this dealership. They are honest and transparent.My Honda service
by Hector Enciso on 08/08/2021Great and professional service. Ivan Heredia was very detailed and clear on the work that was done to my car
Locally owned and operated – We’re All About Austin! Come visit First Texas Honda, where we are known for our extensive inventory options and outstanding customer satisfaction.
When you visit us for your Service needs, take advantage of our offerings such as:
• Free, multi-point service and trip inspections
• Complimentary car wash
• Complimentary coffee and snack bar with full-time barista
• Complimentary loaner vehicles with appt
• Honda Factory Certified Technicians
However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. Visit us online or on social media to see all of our community outreach!
We hope you’ll consider First Texas Honda for your next car and find the car buying experience you deserve. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Bill, thank you for sharing these kind sentiments with us! It was our pleasure to assist with your vehicle's servicing needs. We appreciate your continued support and look forward to seeing you again next time! :) - The Team at First Texas Honda
by First Texas Honda on 06/02/2025