Customer Reviews of First Texas Honda
Review type:
Great service
Car maintenance
by First Texas Honda on 03/22/2022I have been a customer to First Texas Honda for over the last ten years and I have bought several cars here and they help me maintain them. I required regular maintenance on my CRV and I trust Fred Mathis from FTH to assist me in getting… the job done. Mr. Mathis knows his job well to guide me it getting the proper maintenance on my car because I love to travel without any repair problems that I may get on the road. However, the Service Dept. is top notch.It is wonderful to see that Fred delivered an experience that was nothing short of perfection! Thanks so much for choosing us to assist you with your vehicle's servicing needs. :) - The Team at First Texas Honda
Great service
by Dawn on 03/19/2022Ty provided great customer service when I was in for my 20000 checkup.Dawn, thanks so much for your kind words towards Ty! It was a joy being able to assist you. :) - The Team at First Texas Honda
Great service!
by Jill Rutherford on 03/07/2022Fred Mathis at First Texas Honda did a great job coordinating my car’s recent service. I knew the status from beginning to end, and the work was done in a timely manner. I’ll be back the next time the car needs anything!Wow, Jill, thank you so much for this excellent feedback for Fred! We are flattered by your words of support, and we hope to see you again in the future! :) - The Team at First Texas Honda
Honda Pilot Hood Latch Recall Service
by Factory Recall Service on 03/04/2022Service was performed in the time forecasted. Waiting room was comfortable. Internet steady. Service advisor was polite and went over all complimentary inspection findings, and wasn’t pushy in having the work done right… then. Overall great experience.Thank you so much for taking the time to leave us this amazing review! We appreciate your support and hope to see you again soon. :) - The Team at First Texas Honda
Attentive Service
by Laura Agnew on 03/03/2022Appointment was started on time. He was forthright that it may take 30 mins longer due to construction bays. Clear with costs before service work.Laura, we're so happy that you were 100% satisfied with your visit! Thanks so much for choosing us to serve you. :) - The Team at First Texas Honda
GOOD SERVICE
by GREG PEARSON on 03/03/2022JAY-----GOOD SERVICE ADVISORGreg, we are beaming with joy knowing Jay delivered an experience that was nothing short of perfection! Thank you so much for choosing us, and please let us know the next time we can assist. :) - The Team at First Texas Honda
Ask for Ivan
by Minvanlife on 03/03/2022Great experience working with Ivan. The car was ready quickly and no issues. They arranged an Uber for me at no cost. Always friendly and helpfulThank you for taking the time to leave this positive feedback for Ivan! We will definitely be sure to let him know, he will be so thrilled! :) - The Team at First Texas Honda
Routine maintenance
by Holly Kubaney on 02/10/2022Using a loaner was extremely helpful!Holly, we're so happy that you enjoyed our loaner services! Thank you for giving us the opportunity to assist you. :) - The Team at First Texas Honda
Tony's GREAT
by Dawn T on 01/30/2022I've worked with Tony before and he's wonderful! He's easy-going, knowledgable, and a joy to work with. He communicates very clearly about what to expect and helps me think through what needs to be done and what can wait. I appreciate him… not encouraging me to replace things prematurely. That helps me to feel like he's trustworthy and considers what is best for me. I really appreciate him!Dawn, thank you for choosing us to assist you with your vehicle's servicing needs. We agree, Tony is amazing! Please let us know if there is anything we can do to assist in the future, we're here for you! :) - The Team at First Texas Honda
Good Service
by Bart Dolezal on 01/30/2022AJ was very helpful and pleasure to work with. His dog was cool too.Bart, thanks so much for your kind words towards AJ and his dog! We appreciate the positive feedback and hope to see you again in the future. :) - The Team at First Texas Honda
The Cherry on Top, VIP All the Way
by Melanie on 01/26/2022updated 02/01/2022I'm so glad I bought a Honda! Not only is it a great car so far, but although I liked my last 2 cars a lot (not Honda) taking them in for service left a lot to be desired. My first time here was no hassle, warm and professional, thorough,… good communication, back in the time they promised, and cookies and lattes to boot. I'm so well taken care of it makes me look forward to having to go again! And it turned out my car had no issues, but they checked everything, and acknowledged it made sense I would want it checked out. I know they value my business, this is gold! I also appreciate how clean and inviting it is inside and how they allow one of their employees to display and sell his artwork. They clearly value their employees and it shows by how they do their jobs and treat the customers.Well done
by Decline on 01/26/2022My service tech was Andre. I found him to be helpful, efficient & very professional.Excellent service
by Lidice Schaff on 01/26/2022I had a great experience with my technician Carlos Cortez. He is very professional and knowledgeable person.Service work on 2019 Honda Civic
by Janie on 01/12/2022Excellent service by service rep who was thorough and did a great job answering my questions.Fantastic!
by Corey Freitag on 01/08/2022Overall great service!Excelente
by Anthony on 01/08/2022Anthony our service advisor was outstandingGood service
by Bob on 01/02/2022service performed in timely mannerGreat
by Mike on 01/01/2022I had a great experience. The sales team helped me find a minivan after days of trying to find one on my own from a dozen dealerships.Awesome Service!!!
by Alex on 12/31/2021Our first service experience with Bobby Mills and Cody Penna were phenomenal!! Super courteous friendly and fast!! Mr. penna took his time with our civic and made it a very personal experience! I’m so happy with this purchase and this… dealership!!! Many thanks to Cody and Bobby!Very happy customer
by D P on 12/26/2021They are professional, quick, and very competent. And they are so good about figuring what caused things I had noticed, and detecting problems I had not yet noticed before they became big problems. Very satisfied. Still cannot believe on 23… Dec they could take my car immediately and have several things fixed and returned the car 24 Dec.SuperService
by PlantGuy on 12/18/2021Great service in a reasonable time for multipoint inspection and tire rotation.
Locally owned and operated – We’re All About Austin! Come visit First Texas Honda, where we are known for our extensive inventory options and outstanding customer satisfaction.
When you visit us for your Service needs, take advantage of our offerings such as:
• Free, multi-point service and trip inspections
• Complimentary car wash
• Complimentary coffee and snack bar with full-time barista
• Complimentary loaner vehicles with appt
• Honda Factory Certified Technicians
However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. Visit us online or on social media to see all of our community outreach!
We hope you’ll consider First Texas Honda for your next car and find the car buying experience you deserve. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Bill, thank you for sharing these kind sentiments with us! It was our pleasure to assist with your vehicle's servicing needs. We appreciate your continued support and look forward to seeing you again next time! :) - The Team at First Texas Honda
by First Texas Honda on 06/02/2025