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Customer Reviews of First Texas Honda

Review type:

Overall rating

4.8
4.78 out of 5 stars

(18 reviews)


Customer recommendations:

Yes (17)|No (1)

Great service, no trouble ever

5 out of 5 starsby Aditya Gupta on 08/12/2025

great dealership, no hassle ever, I ahve been coming here for last 3 years and I take their word and recommendation seriously. Never had any issues. Thank you for all your help Zander.
  • Aditya, thank you for the compliments! We appreciate your continued support over the last 3 years, and we will be sure to relay your kind words to Zander. Looking forward to seeing you again next time! :) - The Team at First Texas Honda

    by First Texas Honda on 08/15/2025

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The following reviews are more than two years old. They are not included in the overall rating.
907 reviews
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  • 2019 Pilot Routine Service

    5 out of 5 starsby Scott on 06/18/2022

    Excellent service, professional staff.
    • Scott, we love to hear it! Thanks so much for sharing some generous feedback for our team, we appreciate it more than you know! :) - The Team at First Texas Honda

      by The Team at First Texas Honda on 06/24/2022

  • George

    5 out of 5 starsby George on 06/14/2022

    Excellent service
    • Thanks for supporting what we do here, George! We're delighted to see that you enjoyed everything our service department had to offer. :) - The Team at First Texas Honda

      by The Team at First Texas Honda on 06/16/2022

  • Oil and Filter Change

    5 out of 5 starsby First Texas Honda on 06/10/2022

    I had a very pleasant experience at First Texas Honda. My service adviser, Anthony Herrera, was knowledgeable and courteous. He went beyond the call of duty to explain features in my car that I did not know before. One of the reasons that I keep coming back to First Texas Honda is because they have excellent service advisers like Anthony Herrera.
    • Wow, thank you so much for leaving this raving review for Anthony! He is a true asset to our team, and we will be sure to pass your kind words along to him. We appreciate your support and hope to see you again in the future! :) - The Team at First Texas Honda

      by The Team at First Texas Honda on 06/10/2022

  • Basic service

    5 out of 5 starsby Cesar Burgueno on 06/09/2022

    Only required basic service.
    • Cesar, thank you for choosing us to assist you with your vehicle's servicing needs! Please do not hesitate to let us know if there is anything we can do to help in the future. :) - The Team at First Texas Honda

      by The Team at First Texas Honda on 06/10/2022

  • Jay Jank never disappoints!

    5 out of 5 starsby Mark M on 06/07/2022

    I have been working with Jay Jank for 8 years now. He is the best !!
    • Mark, it is fantastic to see that Jay has taken great care of you and your vehicle through all the years! Thank you so much for your continued support, it means the world to us! :) - The Team at First Texas Honda

      by The Team at First Texas Honda on 06/10/2022

  • Excellent Service As Always!

    5 out of 5 starsby Sarah on 06/03/2022

    I always get superior service at this dealership. They are prompt, notify me when additional repair are needed or recommended and they thoroughly explain why repairs are needed. Their coffee bar is wonderful too!
    • Sarah, nothing makes us happier than seeing reviews like this from awesome clients like yourself! It was great being able to assist you with your vehicle's servicing needs, and we're glad to see that you enjoyed the cafe as well. Thanks for choosing us, we'll see you next time! :) - The Team at First Texas Honda

      by The Team at First Texas Honda on 06/10/2022

  • First Texas Honda - As Good as you Hear They Are!

    5 out of 5 starsby Suzanne C on 06/03/2022

    Husband and I decided now was the time for a new vehicle and a hybrid was it. We agreed on the Honda Insight. So I started contacting dealerships. First Texas Honda was one of the first to respond. They are not the closest, but close enough. The closest dealership just recently responded, after we'd purchased and taken delivery of our new Insight. The car is everything we'd hoped it would be so far. And Nadeem Khan, our sales consultant was one of the best I'd experienced over the years. So was everyone else at the dealership. Communication is big with me and this dealership has aced that. Plus I'm confident they will ace ongoing service as well. The dealership is huge, but in a good way. Bonus: They have a great coffee bar! And the Insight? Loving this car already - and it's only been a week! Thank you First Texas Honda!
    • Suzanne, reviews like this are the ultimate compliment and they give us the opportunity to see how great our team members are doing! Thank you so much for the kind and thoughtful message for Nadeem and the rest of the team. It really means a lot, and we are thrilled to hear that you have been loving your new Honda Insight. Congratulations! :) - The Team at First Texas Honda

      by The Team at First Texas Honda on 06/10/2022

  • Another great service

    5 out of 5 starsby Stephanie on 05/31/2022

    I brought my Fit in for routine maintenance. A smooth, thoughtful experience from booking an appointment time though Carlos walking me through my multi-point inspection.
    • Stephanie, thank you for choosing us to assist you with your Fit's servicing needs! It's great to see that Carlos really went above and beyond to deliver an impeccable experience. :) - The Team at First Texas Honda

      by The Team at First Texas Honda on 05/31/2022

  • Good Service, Quick in and out

    5 out of 5 starsby Uzair Rahim on 05/26/2022

    I had a Sunday morning appointment which is very convenient because I didn’t have to take time off from work during the week. Quick in and out, good service.
    • Uzair, it was great being able to assist you with your vehicle's servicing needs! Thank you for choosing us to be your favorite, it means so much to have your support. :) - The Team at First Texas Honda

      by The Team at First Texas Honda on 05/30/2022

  • Satisfied completely

    5 out of 5 starsby Ronnie Whitehead on 05/24/2022

    Satisfied completely
    • This is exactly the kind of impression we always strive to provide! Thank you for coming to see us, Ronnie. It was a pleasure being able to assist you in finding the perfect vehicle, and we hope you will not hesitate to contact us if there is anything you need in the future! :) - The Team at First Texas Honda

      by The Team at First Texas Honda on 05/25/2022

  • Nice job

    5 out of 5 starsby Nice on 05/22/2022

    Excellent communication
    • That is excellent to hear! Thank you for taking a moment to let us know how we're doing! :) - The Team at First Texas Honda

      by The Team at First Texas Honda on 05/23/2022

  • Service

    5 out of 5 starsby Alicia on 05/03/2022

    Good service as usual. Timely and polite. Thanks!
    • Alicia, that is so great to hear! Thank you for being such a supportive client, we appreciate you more than you know! :) - The Team at First Texas Honda

      by The Team at First Texas Honda on 05/17/2022

  • Effortless service

    5 out of 5 starsby Christina M on 04/28/2022

    Another effortless maintenance service!
    • Thank you for the love and support, Christina! We hope you will be back to see us again in the future. :) - The Team at First Texas Honda

      by The Team at First Texas Honda on 05/17/2022

  • Recall notice

    5 out of 5 starsby Customer on 04/28/2022

    Good service
    • Thank you for supporting what we do here! :) - The Team at First Texas Honda

      by The Team at First Texas Honda on 05/17/2022

  • Great service

    5 out of 5 starsby LS on 04/29/2022

    Great service, detailed explanation of a myriad of issues to be addressed.
    • LS, thank you for the stellar review! It was our pleasure to assist you with your vehicle's servicing needs. :) - The Team at First Texas Honda

      by The Team at First Texas Honda on 05/17/2022

  • Repeat customer

    5 out of 5 starsby 2022 CVR HYBRID on 04/27/2022

    When we wanted a new Hybrid model the only place we shopped was First Texas Honda. They had served us well on our first Honda purchase 3 years ago. Service had been efficient and attentive. Recent purchase in all respects excellent.
    • Thank you for supporting us time and time again! It's awesome to know that our sales team was able to help you find the perfect vehicle and that our service department has been great as well. Congratulations on your sweet new ride, and happy cruising! :) - The Team at First Texas Honda

      by The Team at First Texas Honda on 05/17/2022

  • A1

    5 out of 5 starsby Ivan heredia on 04/24/2022

    maintenance service to my ridgeline.
    • Ivan, thank you for choosing us to assist you with your Ridgeline's servicing needs! Until next time. :) - The Team at First Texas Honda

      by The Team at First Texas Honda on 04/25/2022

  • Excellent Sales Department

    5 out of 5 starsby Bob Jones on 04/19/2022

    Joseph is a except and very knowledge young man. Customer oriented and a pleasure to work with.. Absolutely no problem incurred in the process. Highly recommended.
    • Thank you for coming to see us, Bob! It's great to know that Joseph really exceeded your expectations this time around. Congratulations on your new vehicle, and welcome to the FTH family! :) - The Team at First Texas Honda

      by The Team at First Texas Honda on 04/25/2022

  • Great service

    5 out of 5 starsby Rod on 04/20/2022

    Scott Bailey was my service advisor. Great job.
    • Rod, thank you for your words of support and praise for Scott! It was great being able to assist you and we hope to see you again next time. :) - The Team at First Texas Honda

      by The Team at Fir on 04/25/2022

  • Service

    5 out of 5 starsby MW on 04/19/2022

    Honda owner since 1992 and have used First Texas Honda for all services on the three vehicles we’ve owned during that time. We have always been very pleased with Service Advisors and Bobby Mills is no exception. He was thorough in his explanations and answered all my questions.
    • MW, it's wonderful to see that you're a long-time Honda fan! It's always a joy being able to assist you, and we will be sure to pass your kind words along to Bobby. Thank you for the support, and have a great day! :) - The Team at First Texas Honda

      by The Team at First Texas Honda on 04/25/2022

  • Excellent

    5 out of 5 starsby Betty Hall on 04/08/2022

    these boxes make no sense. What does "Review Title or Review Text" mean anyway.
    • Thank you for supporting us, Betty! Please let us know the next time we can welcome you back to assist. :) - The Team at First Texas Honda

      by The Team at First Texas Honda on 04/13/2022

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About our dealership

Locally owned and operated – We’re All About Austin! Come visit First Texas Honda, where we are known for our extensive inventory options and outstanding customer satisfaction.

When you visit us for your Service needs, take advantage of our offerings such as:

• Free, multi-point service and trip inspections

• Complimentary car wash

• Complimentary coffee and snack bar with full-time barista

• Complimentary loaner vehicles with appt

• Honda Factory Certified Technicians

However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. Visit us online or on social media to see all of our community outreach!

We hope you’ll consider First Texas Honda for your next car and find the car buying experience you deserve. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership.

What sets us apart
We're the largest volume Honda dealer in Central Texas and have the one of the largest Honda facilities for Sales and Service in the entire world!
Our Continental Cafe stands above the rest. This free amenity serves Service and Sales customers alike, offering a full-time barista to craft your favorite coffee beverage. Lattes, Americanos, Cold Brew, and more! We also offer snacks and pastries.
Our entire facility is dog friendly. We not only allow but encourage you to bring your pup! We have treats available for them and can even get them a pup cup from the complimentary cafe, just like Starbucks.
We boast a car buying experience that’s fast, fair, and friendly. Our hassle-free pricing system gets you into your new car quickly; our fairness priority ensures that you get the most competitive prices and receive significant savings.
We offer a variety of monthly specials to our customers. These can be located on our website under "New Vehicles" and "Current Specials". Regardless of your situation, let us assist you in finding the perfect new set of wheels.
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
Languages Spoken (2)
  • English
  • Spanish