Nyle Maxwell Chrysler Dodge Jeep RAM
Dealership Service Review
I have a cylinder 2 misfire on my 2017 Dodge Caravan which is apparently due to engine block defect requiring engine replacement or rebuild. I am one year out of warranty. Lamb’s Auto did diagnostics and gave me this info in a few hours. Nyle Maxwell service center took two weeks to tell me the same thing. I had to spend over $500 to rent a car because they took so long. Even though I had informed them about what Lamb’s had said. Also, I had to make my appointment with them several weeks ahead of time. I was able to get into Lamb’s in 2 days. Secondly, Nyle Maxwell service center ghosted me when I asked for an estimate on a new engine. They keep trying to sell me a new car, which I don’t want. So if you have lots of extra time and money to waste, this is the place for you.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No