Customer Reviews of Kia of South Austin
Review type:
Great
Great experience
by Naomi on 05/16/2022Kia South Austin always gives great service, they are prompt, friendly and professional. They also do a great job keeping me up to date on my car’s progress.Thank you, Naomi for the positive review. We're glad that you had an excellent experience with your recent service visit. We look forward to your business with us again!
Great Service
by Philip M on 05/15/2022Came in for a transmission fluid change. Was promptly greeted and processed. Was told the length of time it would take. They completed the service right on time and got me on my way.Thank you Philip for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Friendly cozy experience
by Kia fan on 05/14/2022Every time I go get my car serviced at my Kia location I have a great experience I feel like I’m at home everyone is very helpful an friendly.Thank you for your kind words, we appreciate the feedback! We are thrilled that you had a pleasant service visit!
40,000 service
by TFT on 05/14/2022Friendly and professionalThank you for being our customer, we appreciate your kind words!
Always a good experience
by Leticia Dominguez on 05/14/2022Anthony was my advisor and was so polite and diligent with what I wanted to do and informative about what was needed for my vehicle. He even vacuumed the drive side for me! Always a pleasure doing business with Kia! ❤️Thank you, Leticia, for the positive review. We're glad that you had an excellent experience with Anthony on your recent service visit. We look forward to your business with us again!
Fantastic customer service. Thanks Al!
by Cara on 05/13/2022Al was a great help yesterday. He communicated the cost ahead of time, gave me an accurate time estimate, helped me get to/from work while I waited, and was so friendly and helpful. There were no surprise costs and he walked me through the… final report. This is my third experience with Kia South Austin service and everyone has been wonderful. What a great team! Thank you Al-I’ll be asking for him next time I’m in.Thank you Cara for your kind words for Al! We are thrilled that he provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new vehicle.
Friendly and helpful Salesman
by Gary G on 05/13/2022Very happy with my car and experience at this dealership. Fastest financing experience I've ever had buying a car.Thank you for the review, Gary! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!
Easy peezy
by Buyer on 05/12/2022Made the experience easy and fastThank you for being our customer, we appreciate your kind words!
Helpful
by dwschaeffer on 05/12/2022They were professional and made buying a used car from them a good experience!Thank you! We are thrilled that you had a great car buying experience!
The know how to get it right
by DDS on 05/12/2022Great group of individuals, we were only at the dealership an hour and a half, we were signed and had all the paperwork done and filled out. Other places we have gone have taken more than the full day, so great place that will not be time… consuming, 💪We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!
Fantastic staff and service
by Linda C on 05/12/2022The sales staff was pleasant and not pushy. They took care of all of our questions and needs and got us out as soon as possible.We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Win again. Oscar will be missed.
by Sabrina C on 05/11/2022Grateful for the service Oscar has provided me every time I have brought my Kia in for service.Thank you Sabrina! We are thrilled that Oscar and our team provided you with the best experience! We thank you for your continued business!
Unless it’s an oil change forget getting anything done
by Gina Tercero on 05/08/2022The past two times I have brought my car in for service they can’t do anything beyond basic oil change. Any other issues they give you some BS that they need to keep your car for 7-10 days to diagnose the problem. I had a cooling hose… that sprung a leak, pretty apparent, no diagnostics needed and was told to I would need to leave my car for at least a week. No rental would be given and basically told this was the only option. Went elsewhere and had fixed the same day out of pocket. Fast forward 6 months and need routine maintenance and also my back up camera looked at that has been malfunctioning. now that I work from home I was prepared to leave my car. Left it for a week and they claimed they couldn’t replicate the issue so couldn’t do anything. I have an extended warranty that covers everything and when I asked for them to just replace the backup camera they refused. Said I’d have to pay for it since it’s working just fine for them. Honestly I’m convinced they give this whole leave your car for 7-10 days because most people probably won’t because they need their car. Kia sucks and I will never buy another car from them, service is nonexistentThank you for your feedback about your recent service visit taking longer than expected because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Kalani Asido General Manager 512.444.6635 kasido@Kiaofsouthaustin.com
Useless appointment
by Dan on 05/07/2022What is the point of scheduling an appointment at 7 in the morning to have your vehicle sit there, until 6 hrs later when they final look at it.Thank you for your feedback about your recent service visit taking longer than expected because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Kalani Asido General Manager 512.444.6635 kasido@Kiaofsouthaustin.com
Splendid service
by Anthony J Candil on 05/06/2022Ms Cryzelda Valencia was awesome at all times: extremely polite, attentive and responsive. It was a joy to be helped by such a fine associate at KIA of South AustinThank you for your kind words for Cryzelda, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!
Oil change
by Ryan on 05/06/2022Friendly fast service.Thank you for your kind words for our staff, we appreciate it!
Quick and compassionate!
by Sirena Abalian on 05/04/2022Super kind service, kind and SPEEDY! Office was super clean and organized and waiting space was very comfortable.We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!
Great fast service
by Ruth on 05/05/2022I explained to the gentleman helping me that I was leaving town in the morning. He offered me a ride home and ride back. All went smoothly and was a pleasant transaction.We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
So Friendly
by JZ on 05/04/2022First time I took my car here for service. Friendly, knowledgeable and helpful staff.Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Welcoming sales team and fair
by Shane on 05/03/2022I had a wonderful experience at Kia of South Austin. Lewis was my saleperson who had a perfect balance of being insightful, asking questions and knowing when to give me space. With low inventory, I was kept aware as new cars were coming.… And, while all other Kia dealerships in Austin area, including North Austin, Round Rock, New Braunfels and even San Antonio were taking advantage of customers charging $10k over MSRP, Kia of South Austin was the only single dealership being fair to their customers. I will never consider visiting any other unethical Kia dealership in the areaThank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Loved working with S Austin Kia
by K Hogg on 05/03/2022We shopped around at other Kia dealers in the area. South Austin Kia had the best price and made the whole process straightforward and simple so that we didn’t have to spend hours at the dealership. They took the extra time to educate us on… the new car and make sure we were comfortable before driving the car off the lot. Everyone was great!Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Kia of South Austin invites you to visit our new and used dealership in Austin, TX. Our team members are standing by to provide you with some of the best deals near you on Kia cars and SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Austin area’s most trusted Kia dealers.
ESPAÑOL
Kia of South Austin le invita a visitar nuestro concesionario de autos nuevos y usados en Austin, TX. Visítanos hoy para carros Kia y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Kia en el área Austin.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Hello, we're happy you found David to be so supportive during your experience here at Kia of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Nyla Silvester on 06/06/2024