Kia of South Austin

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Kia of South Austin
5306 S IH 35, Austin, TX 78745 (map)
Today 9:00 AM - 9:00 PM
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(475)
Recommend:
Yes (26) No (8)
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Dealership Service Review

service Rating
Useless appointment
Written by Dan on 05/07/2022

What is the point of scheduling an appointment at 7 in the morning to have your vehicle sit there, until 6 hrs later when they final look at it.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Customer Service on 05/09/2022
Dealer Response
Thank you for your feedback about your recent service visit taking longer than expected because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Kalani Asido General Manager 512.444.6635 kasido@Kiaofsouthaustin.com
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