Covert Cadillac
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Customer Reviews of Covert Cadillac
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Great Dealership
by stanmathis on 03/28/2013updated 07/02/2025Best car buying experience ever. The people were great and helpful without being pushy. And the Escalade Hybrid sitting in my driveway is tremendous. Stan MathisAwsome sales/buying experience
by ATSFan on 03/06/2014updated 07/02/2025The folks at Covert made my wife and I feel right at home. The purchasing experience was forthright and easy, no haggling just honest discussion. I We have bought 4 cars from Covert and plan on continuing that trend.Great first time American Luxury purchase experience.
by kra1978 on 08/06/2013updated 07/02/2025My first visit to a Cadillac dealership and my first luxury car shopping experience... I felt welcome and as if being a first time buyer to them wasn't an issue. In fact, they were excited for me!! A very close friend and his family raved… about the service and Covert and Joe did not disappoint. I went with financing already secured. I knew precisely two vehicles I wanted, too. I test drove one and got hit by some falling car debris shattering the front headlamp. It startled both Joe and myself. Upon return, there was only the other vehicle, the 3.6L ATS. We hopped in as if nothing happened! Afterwards it was time to talk numbers and Joe asked for a chance to beat the rate my other lender offered me. They did and more! Now, I can't have wished for a better experienceexceptional service
by rrm3 on 10/01/2013updated 07/02/2025Everyone was very courteous, knowledgeable and treated me with the upmost respect. I did not feel pressured in anyway at all. I felt very comfortable with the whole process from beginning (looking) to the end (buying). All my questions… were answered and I was thrilled with my purchase!!Superior Buying Experience
by wcwtaw2 on 02/02/2014updated 07/02/2025My wife and I recently purchased a new vehicle from the dealership and enjoyed one of the best buying experiences we've had in many years. The dealership sales and technology teams made the process very easy and informative. I would… certainly recommend the dealership to anyone who is interested in receiving exceptional customer service.normal servcing
by TX_Cadillac on 04/23/2014updated 07/02/2025Great job. Appreciate the attention to detail and the desire to insure that all was handled properly.Sales rating
by Lynwilliams on 06/03/2014updated 07/02/2025I would highly recommend Covert and salesman Joe J. My experience was exceptional. I am thoroughly happy with my new car.Amazing car buying experiance
by stevestevens on 07/16/2012updated 07/02/2025I have purchased many luxury brands in my life this is the first time for an American car in several years. Trust me Lexus, Audi, Mercedes, BMW have nothing on Cadillac. This was the best experiance I have had. My salesman was new but very… helpful, professional and actually knew his product. If your buying a luxury car you need to go to Covert and ask for Don Robinson. THey both are a+Great Buying Experience
by Dietrick on 07/26/2013updated 07/02/2025We had done our research, but the salesman was very thorough in explaining the features of the SRX. There was no sales pressure. He took his time to give us the information we needed to make an informed decision. A day later we returned to… place an order and found that he had the perfect vehicle waiting for us. We were able to drive it home later that day. Many thanks to Sean Sutton and Covert Cadillac.
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