Customer Reviews of AutoNation USA Austin
Review type:
Happy Selling Experience
Happy Selling Experience
by Pattons on 06/13/2024Very happy with Sandra she was very patient and understanding to my situation. We sold a family car and she made the transaction fast and professional. Thank you SandraHello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Quick and Easy Selling Process
by Lindsey on 05/05/2024I had a fantastic experience working with Sandra at Auto Nation to sell my car. She made the entire process incredibly easy, taking the time to explain everything thoroughly. From start to finish, it only took about an hour, and I walked… away with a check in hand. Sandra's exceptional customer service and the smooth, hassle-free process exceeded my expectationsHello Lindsey, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Sold Car to AutoNation
by jaimepc on 05/03/2024Quick turnaround from online quote to onsite appraisal to final offer and check. Thank you to Vehicle Acquisition Specialist Sandra Mguiss.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Highly Recommend!
by Brenden on 04/19/2024AutoNation did a great job throughout the sales process for my Tacoma. They were very straightforward and communicative. Highly recommend!Hi, we are pleased to hear you had such a positive experience with us. Thanks again for the recommendation, and have an amazing day!
Easy car sale
by Happy Client on 04/17/2024Just completed a very easy, no hassle, experience selling my car at AutonationUSA. Joseph Dillard was friendly and professional and I would recommend working with him anytime. I received a fair price, even beating another competitive offer… I'd received. Great experience that exceeded my expectation.Hi, we are pleased to hear you had such a positive experience with us, if you ever need help, just give us a call. Happy motoring!
Selling my Mercedes
by Vricco1 on 02/24/2024Communications was clear, direct and honest before, during and after our transaction. No surprises or stress. Thanks Adam!Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.
Thank you Diana!
by Luis Garcia on 01/29/2024Excellent service from everyone at AutoNation! Diana was very helpful with anything we needed and kept us updated on everything. Recommend stopping by!Hi Luis, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Austin. We do hope we can be of assistance in the future. Take care!
Love my Lil Turbo Encore
by Bubbles on 01/12/2024I purchased a Buick Encore from Victor at Auto Nation Austin. Everyone was super nice and Victor was very helpful in all ways. Took forever we sat for 5 hrs were told by someone else they were inspecting it, wash, etc. Two days later got… a call from Victor and the inspection hadn't been done & registration was not complete!! What??? Got that taken care with us taking it to a local inspection dealer. We only received 1 key and are in the process of trying to get another one. You always get 2 keys when you buy a car. Right? I feel sure they will make it right.So just a a couple of bumps but the car is awesome & I love it!!Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great experience- fast, friendly and professional
by Bunnyboo on 01/11/2024Made selling my car a breeze. Nice, clean showroom, hassle-free dealer.Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Nice and easy
by Nodiane on 12/27/2023Dustin was helping from beginning to end. Also help me a make a good selection base on my budget. I truly appreciate the great customer support received. Thank you.Hi Nodiane, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Austin. If you need more help, our team is available to talk -- safe travels!
Happy seller in Round Rock Texas
by William M on 10/10/2023My experience with AutoNation was great. Within 24 hours of putting my information in online not only had I received my offer but sold my truck for more than the original offer to them. Adam at the Round Rock Texas office is very responsive… and professional.Hi William, we are pleased to hear you had such a positive experience with us, don't hesitate to call us if you ever need anything. Be safe on the road!
Great customer service
by Sabs4343 on 10/06/2023I came in to see a specific car and I got financed right away. The car ended up falling through but they found me an even better one right away- like that same day. I would definitely recommend them!Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation USA Austin and we hope to be of service again in the future.
Best deal
by Morgan54321 on 09/25/2023Gave me the most money for my car after going to multiple dealerships.Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Great Sales Experience
by DocSukie on 09/07/2023Was a great experience. Straightforward, no surprises, a friendly, knowledgeable and personable salesperson. Thank you!Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
AutoNation
by Brittanie W on 08/26/2023Aevyn C was an amazing sales representative and helped me pick an amazing vehicle, the sales manager Kenny was very open and transparent throughout the process and Brian the finance manager made paperwork a breeze. Overall an amazing… experience on this wonderful Saturday afternoon.Hello Brittanie, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Family friendly!
by Bthigpen on 08/09/2023Diana was amazing and everyone was very friendly at AutoNation! Diana went above and beyond to help us out to help keep our two toddlers entertained throughout the buying process. She was definitely family friendly!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Super happy with my purchase!!
by Sahail K on 08/04/2023Diana from the sales team help me find the right replacement car at the right price for me. Very happy with my purchase. She was very helpful and supportive for my purchase. Would definitely recommend to people to get their car from this… place.Hi Sahail, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation USA Austin and we hope to be of service again in the future.
Sam is great.
by JB on 08/03/2023Quick and easy. The sales person was Sam and he went out of his way to make it a quick process, even driving the car from Austin to San Antonio so I could get my old car back home as well. Recommend him highly.Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Austin. If you ever need help, just give us a call. Happy motoring!
car purchase
by #1smarty on 07/04/2023very professional & courteous serviceHi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Great service
by Mark O on 06/21/2023Flexibility on my trade got my businessHi Mark, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!
Adam at Auto Nation Austin TX
by Steven A. on 06/05/2023Like to give my Appreciation and Thanks to Adam at Auto Nation Austin. Adam was Extremely Professional and easy to communicate with, Very Rare will Listen to your Needs and work with you! Actually Cares for His Customers… Auto sale was… fast, quick and simple… no pressure … Excellent Customer Service If you want to talk about selling your car, Call Adam he is Awesome Thank you - Steven A.Hi Steven, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
by Neil Snied on 06/17/2024