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Customer Reviews of AutoNation USA Austin

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24 reviews
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  • Happy Selling Experience

    5 out of 5 starsby Pattons on 06/13/2024

    Very happy with Sandra she was very patient and understanding to my situation. We sold a family car and she made the transaction fast and professional. Thank you Sandra
    • Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Neil Snied on 06/17/2024

  • Quick and Easy Selling Process

    5 out of 5 starsby Lindsey on 05/05/2024

    I had a fantastic experience working with Sandra at Auto Nation to sell my car. She made the entire process incredibly easy, taking the time to explain everything thoroughly. From start to finish, it only took about an hour, and I walked away with a check in hand. Sandra's exceptional customer service and the smooth, hassle-free process exceeded my expectations
    • Hello Lindsey, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Neil Snied on 05/07/2024

  • Sold Car to AutoNation

    5 out of 5 starsby jaimepc on 05/03/2024

    Quick turnaround from online quote to onsite appraisal to final offer and check. Thank you to Vehicle Acquisition Specialist Sandra Mguiss.
    • Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Neil Snied on 05/07/2024

  • Highly Recommend!

    5 out of 5 starsby Brenden on 04/19/2024

    AutoNation did a great job throughout the sales process for my Tacoma. They were very straightforward and communicative. Highly recommend!
    • Hi, we are pleased to hear you had such a positive experience with us. Thanks again for the recommendation, and have an amazing day!

      by Kiara Dou on 04/22/2024

  • Easy car sale

    5 out of 5 starsby Happy Client on 04/17/2024

    Just completed a very easy, no hassle, experience selling my car at AutonationUSA. Joseph Dillard was friendly and professional and I would recommend working with him anytime. I received a fair price, even beating another competitive offer I'd received. Great experience that exceeded my expectation.
    • Hi, we are pleased to hear you had such a positive experience with us, if you ever need help, just give us a call. Happy motoring!

      by Barry Lewis on 04/19/2024

  • Selling my Mercedes

    5 out of 5 starsby Vricco1 on 02/24/2024

    Communications was clear, direct and honest before, during and after our transaction. No surprises or stress. Thanks Adam!
    • Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

      by Niki Abney on 02/27/2024

  • Thank you Diana!

    5 out of 5 starsby Luis Garcia on 01/29/2024

    Excellent service from everyone at AutoNation! Diana was very helpful with anything we needed and kept us updated on everything. Recommend stopping by!
    • Hi Luis, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Austin. We do hope we can be of assistance in the future. Take care!

      by Destiny Jarvis on 01/31/2024

  • Love my Lil Turbo Encore

    5 out of 5 starsby Bubbles on 01/12/2024

    I purchased a Buick Encore from Victor at Auto Nation Austin. Everyone was super nice and Victor was very helpful in all ways. Took forever we sat for 5 hrs were told by someone else they were inspecting it, wash, etc. Two days later got a call from Victor and the inspection hadn't been done & registration was not complete!! What??? Got that taken care with us taking it to a local inspection dealer. We only received 1 key and are in the process of trying to get another one. You always get 2 keys when you buy a car. Right? I feel sure they will make it right.So just a a couple of bumps but the car is awesome & I love it!!
    • Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

      by Barry Lewis on 01/13/2024

  • Great experience- fast, friendly and professional

    5 out of 5 starsby Bunnyboo on 01/11/2024

    Made selling my car a breeze. Nice, clean showroom, hassle-free dealer.
    • Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

      by Paige Phillips on 01/12/2024

  • Nice and easy

    5 out of 5 starsby Nodiane on 12/27/2023

    Dustin was helping from beginning to end. Also help me a make a good selection base on my budget. I truly appreciate the great customer support received. Thank you.
    • Hi Nodiane, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Austin. If you need more help, our team is available to talk -- safe travels!

      by Destiny Jarvis on 12/29/2023

  • Happy seller in Round Rock Texas

    5 out of 5 starsby William M on 10/10/2023

    My experience with AutoNation was great. Within 24 hours of putting my information in online not only had I received my offer but sold my truck for more than the original offer to them. Adam at the Round Rock Texas office is very responsive and professional.
    • Hi William, we are pleased to hear you had such a positive experience with us, don't hesitate to call us if you ever need anything. Be safe on the road!

      by Megan Reid on 10/12/2023

  • Great customer service

    5 out of 5 starsby Sabs4343 on 10/06/2023

    I came in to see a specific car and I got financed right away. The car ended up falling through but they found me an even better one right away- like that same day. I would definitely recommend them!
    • Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation USA Austin and we hope to be of service again in the future.

      by Rose Schmidt on 10/08/2023

  • Best deal

    5 out of 5 starsby Morgan54321 on 09/25/2023

    Gave me the most money for my car after going to multiple dealerships.
    • Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

      by Kiara Dou on 09/28/2023

  • Great Sales Experience

    5 out of 5 starsby DocSukie on 09/07/2023

    Was a great experience. Straightforward, no surprises, a friendly, knowledgeable and personable salesperson. Thank you!
    • Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

      by Chole Yates on 09/08/2023

  • AutoNation

    5 out of 5 starsby Brittanie W on 08/26/2023

    Aevyn C was an amazing sales representative and helped me pick an amazing vehicle, the sales manager Kenny was very open and transparent throughout the process and Brian the finance manager made paperwork a breeze. Overall an amazing experience on this wonderful Saturday afternoon.
    • Hello Brittanie, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

      by Rose Schmidt on 08/29/2023

  • Family friendly!

    5 out of 5 starsby Bthigpen on 08/09/2023

    Diana was amazing and everyone was very friendly at AutoNation! Diana went above and beyond to help us out to help keep our two toddlers entertained throughout the buying process. She was definitely family friendly!
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

      by Destiny Jarvis on 08/10/2023

  • Super happy with my purchase!!

    5 out of 5 starsby Sahail K on 08/04/2023

    Diana from the sales team help me find the right replacement car at the right price for me. Very happy with my purchase. She was very helpful and supportive for my purchase. Would definitely recommend to people to get their car from this place.
    • Hi Sahail, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation USA Austin and we hope to be of service again in the future.

      by Stephanie Mavis on 08/08/2023

  • Sam is great.

    5 out of 5 starsby JB on 08/03/2023

    Quick and easy. The sales person was Sam and he went out of his way to make it a quick process, even driving the car from Austin to San Antonio so I could get my old car back home as well. Recommend him highly.
    • Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Austin. If you ever need help, just give us a call. Happy motoring!

      by Savy Robinson on 08/05/2023

  • car purchase

    5 out of 5 starsby #1smarty on 07/04/2023

    very professional & courteous service
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

      by Theo Sanders on 07/05/2023

  • Great service

    5 out of 5 starsby Mark O on 06/21/2023

    Flexibility on my trade got my business
    • Hi Mark, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

      by Nyla Silvester on 06/23/2023

  • Adam at Auto Nation Austin TX

    5 out of 5 starsby Steven A. on 06/05/2023

    Like to give my Appreciation and Thanks to Adam at Auto Nation Austin. Adam was Extremely Professional and easy to communicate with, Very Rare will Listen to your Needs and work with you! Actually Cares for His Customers… Auto sale was fast, quick and simple… no pressure … Excellent Customer Service If you want to talk about selling your car, Call Adam he is Awesome Thank you - Steven A.
    • Hi Steven, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Harrick Newman on 06/08/2023


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