Customer Reviews of AutoNation Toyota South Austin
Review type:
Smooth process throughout
by Sashi K on 02/01/2025
Buying a car from this dealership was super easy ! thanks for all the help Rito, Polyana and Charlie.
442 reviews
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Purchase of 2015 Toyota Venza XLE from AutoNation/Scion-Austin, Texas
by ur12 on 08/16/2015My experience with Mr. Luis Galindo in the purchase of my new Toyota Venza was very pleasant and he was easy to deal with. I don't get to drive it as much as I would like to due to my health condition. However, I know that I have a very… reliable vehicle at my disposal when I need it or want it.We are happy that we were able to provide a professional, courteous, and engaging experience! Please let us know if there's anything else we can do for you. Drive safe and see you on the road.
A few complaint
by Shiftzon on 06/10/2015The car I bought had over fifteen thousand miles more than what was listed online and when I brought it up to the salesman he didn't seem to care. The car runs fine, but just like any dealership beware of what they don't tell you and have a… second opinion before you make any purchases. The oil on my vehicle was black when I changed it, which makes it seem like they didn't do any of the services that they claimed to do. It's surprisingly easy to modify carfax records so be careful what you decide to trust. The wait time was ridiculous even with how many employees this dealership had, I was stuck waiting around for at least 16 hours. Overall the place was really clean and despite a few complaints the salesmen they were mostly honest with me. My car runs fine and I hope it stays that way. If you want a car without gimmicks and sales tricks then I'd definitely recommend AutoNation Toyota.We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Drive safe, and we'll see you on the road.
2015 Toyota Corolla-Jim Lee
by ashbash32 on 06/03/2015Absolutely loved the customer service I got at AutoNation Toyota South Austin. Jim Lee knew exactly what I wanted and didn't beat around the bush. He stated the facts and got me in and out of their with a brand new 2015 Toyota Corolla,… which I LOVE!Tom is the Greatest
by visitor3931 on 05/28/2015Great experience with our sales person, from the greetings to the end of our purchase, and in between the storm (weather) he would check up on us.Best car buying experience, hands down!
by joybe1213 on 03/17/2015Having made a couple of car purchases in the past, I went in to this experience with some trepidation and the whole pushy car sales person tactics. You will receive none of that with AutoNation and Mark Collins. We were able to email back… and forth and finally made a decision on the make/model. Mark made the process relatively painless and he was always, very professional and knowledgeable. I would highly recommend buying your next Toyota from AutoNation and Mark Collins.Nice, Kind, Professional and Patient
by hongz on 03/04/2015I just bought a new car 15 corolla s+ at last Saturday, I'm so happy with my new car, everything is perfect, I was at there about 6 hours, I would like to appreciate sales agent Nassir Ahmad is so patient and kind, we test driving,… discussing finance plan, he help me got a sweet rate of Finance plan with 0 APR, was so happy about that. And we also got a cookie and pizze when we tired and hungry, I so appreciate that. Great exprience of purchase. Everything is good. Thanks Nassir, and Thanks Autonation Toyota.Current Camry purchase
by Embo on 03/04/2015I appreciate Roger Salmeron, I'm busy at work & he read my email & sent pictures of available Camry's as I requested, was very professional!Happy Toyota Owner
by Horn_Family on 03/03/2015We recently purchased a Toyota truck & are extremely happy with our purchase. Rafael @AutoNation Toyota was extremely helpful & got us, not only an awesome truck, but a great financial deal! Think this will be the 1st of many Toyota's our… family will own! Thanks Rafael for all your help and guidance.Excellent, responsive, friendly service
by achalaron on 02/27/2015We had an excellent experience at AutoNation Toyota in Austin! Jon Porterfield was extremely helpful, courteous, professional and knowledgable. I never felt pressured, only helped. He was friendly and responsive and made negotiation a… pleasure. The finance department was equally helpful, friendly and responsive. The purchase was quick and painless. This was by far my best experience after visiting and talking to quite a few dealerships in the Austin area. We are happy to recommend AutoNation and Jon to everyone we know! I look forward to continuing to deal with them for routine maintenance.2015 SR5 Premium 4Runner
by bhan2015 on 02/17/2015I had the pleasure of working with Jon P on the purchase of my 2015 SR5 Premium 4Runner. From the get go, Jon was a no-nonsense straight shooter who told me exactly what I wanted to know. I was working with four other dealers in Austin… and Houston on identical vehicles, but they all played games just to get me in the door. I'll be referring all my friends and family to Jon the next time they need a vehicle. Thanks again, Jon! -AB2015 RAV4 Purchase
by carbuyerone4 on 02/13/2015While visiting family in Austin, we worked with Jon Porterfield and purchased a new RAV4 from AutoNation Toyota South. Jon and the other AutoNation South people made it a smooth and pleasant experience. We highly recommend them.Karl Craigie made it soo easy.
by rmueck on 02/10/2015Karl Craigie at Auto Nation Toyota South Austin made my new car purchase experience so easy. I came in from out of town, south Houston, just to deal with him. He was very courteous, professional, and accommodating. I would highly recommend… buying a car from Karl.Superb Vehicle Purchasing Experience!
by N0ublu3_PymI on 02/08/2015Jim Lee sold each of our two sons 2014 Toyota Tacomas, 4 x 4's, back in March of 2014. We were so impressed by how Jim handled the sales and treated our sons that we told him that we would be back to purchase a Toyota for ourselves. We came… back in January of 2015 and ended up purchasing TWO Toyotas; one for each of us! We are very pleased with our 2015 Tacoma TRD Off Road 4 x4 and our SR5 4Runner 4 x 4! Now, we are a Toyota family!Sucks to lose a water pump y'all
by CaptAmerica on 02/05/2015I just had the fan belt replaced, and was surprised to see it shredded like it was. Steve Farber was awesome. He helped me arrange towing (even through my insurance covered it), and had the car ready for me by the time I got off of work.… Runs like a top - and it's 11 years old. My text truck will be a Tacoma, and I will trust Steve's team to maintain it.Jim Lee took great care of me
by hard2please58 on 02/03/2015Found me the right car, worked with me to customize to my specs, gave me a good offer, ensured my satisfaction upon delivery. Treated me like he wanted my business. This was my second great internet sales experience in 5 years with… AutoNation.Jim Lee is A1: 5 stars for him
by mcjbell50 on 01/31/2015Jim Lee was an absolute pleasure to work with. He made it so easy to get the car that I wanted. From the moment I met him, he was very thoughtful and conscious of the fact that I didn't want to waste any time lolly gagging around. He simply… asked me what I was looking for and we shortly after went to test drive. He was laid back and absolutely not pushy at all. Totally the opposite of any salesperson I have ever met. He simply heard my needs and provided me with what I was looking for. Kept everything sweet and simple. He was super patient, followed through with everything he said he would do, and made my life so easy. It seems that buying a car is more often than not overly complicated and super stressful. I literally think going here was the best decision hands down I could have made. I love my car and I def am going to come back to Jim Lee when I am ready to trade-in in a couple of years.Walter Rozier is #1
by tramms on 01/16/2015I've purchased 5 vehicles from AutoNation and 3 of those have been with Walter Rozier. He is gentle, kind, a great listener, and can have your car ready as quickly as you can get there. I have recommended Walter to everyone I know. You want… the best deal out there, get in touch with Walter at AutoNation ATX!Gonna Miss My SA - Steve Farber :(
by Tramms on 01/16/2015Steve Farber is the best service advisor I've had. He always remembered my name, we laughed, he was gentle, an avid, attentive listener, and he always got my concerns addressed the first time. His communication to the gentlemen in shop were… correct and those guys did a wonderful job. Love AutoNation ATX!EXCELLENT
by Babidrea on 01/15/2015it was my first time buying a new car so I did not know what to expect. Teddy Lim helped me out with everything I needed. He wasn't pushy about buying a car and gave me time to consider my many options that he came up with. He helped me get… the car I wanted and made me a happy customer. If you're looking for a new car go to Teddy he will definitely help you out!Raw Deal.
by rawdeal2 on 01/09/2015Wow! This was by far the worst dealer service experience I have ever had. When you make an appt.you expect that you have some kind of priority & expect to get service done within a reasonable amount of time. I had a 7:45 appt to have my… front & rear brake pads replaced & rotors resurfaced. After 2 1/2 hours I ask if there was an estimate on cost of work & after 3+ hours I finally am told that only the back need to be serviced & the cost would be $500+ so I give the advisor the go ahead to do the work & after 4 hours 45minutes iam told it was finished. Almost 5 hours to replace my back brake pads & rotors, Really..? The entire process should have taken an hour, maybe an hour and a half at the very most. I guess I might have been there all day had I not had an appt. Horrible service experience & will never take my vechicle to champion toyota again for anything.Excellent Sales Efforts for Toyota Tundra
by douglaspallen on 01/02/2015I wanted to write a review after a very positive experience with AutoNation Toyota. My wife an I were among the very "late 2014" auto buyers, trying to buy a new truck before the end of 2014. We had done our homework on the trade-in value… of our car and had done our homework on what we should expect to pay for the truck. The challenge was not with the negotiation of the deal, but in locating a truck with the options we wanted and in our preferred color. Our sales representative worked hard to locate that truck, and had it driven from Dallas to Austin on 12/31.... The car was prepped within a couple hours, and we were able to pick up the new truck at 4:00 PM on New Year's eve. The AutoNation team (our sales rep, the used car folks, the finance manager, and the driver who sacrificed to get the car to us) made it happen and made us very happy as customers. Thank you, AutoNation!
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About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
by Sue Tilly on 02/04/2025