Customer Reviews of Austin Subaru
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67 sales reviews
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Samantha Brewer
by Lewis Granger on 06/02/2022Great experience and service.Sales rating
by George Yatskievych on 04/03/2022Misty did everything to make the buying experience as easy as possible.George, thank you for your kind words towards Misty! We will definitely be sure to relay this to her. Congratulations on your new vehicle, we're so excited to have you as part of the Austin Subaru family! :) - The Team at Austin Subaru
Best Experience Ever
by Cassie Scott on 02/02/2022Steve took such good care of me, we preordered and he always sent updates and stayed in touch while we waited. He was so helpful with my trade in situation and is just a fun caring guy all around. Plus my car is amazing. Great service from… JT in finance and the Head of Sales. I would send my whole family to Steve Carter.Cassie, thank you so much for the positive feedback for our team! Congratulations on your new vehicle, we really hope you are loving it! :) - The Team at Austin Subaru
Subaru Outback purchase
by William Johnson on 12/27/2021Mark was super!Excellent team and product
by Brian Burkle on 10/06/2021I am very satisfied with the whole process. I had to order the vehicle ahead of time because of low inventory, but got what I wanted.Great Car Buying Experience
by Great Car Buying Experience on 07/23/2021We were in the market to buy our daughter a car for her to take cross country to college. Safety is always a top concern when purchasing vehicles but it was even more forefront on our minds when she would be so far away from family. We… settled on Subaru for this reason, and that she really wanted a Crosstrek, from start to finish this was a great experience for us. While car buying can be stressful in this market of supply chain issues, Subaru Austin was able to secure us exactly what we wanted and made the process easy. We are also very happy to know that we are now part of the Subaru family and feel confident that our teenage daughter will easily be able to take care of her new vehicle and have support from Subaru no matter where she is.Excellent
by Naomi on 05/15/2021Nick was very helpful in the process of purchasing my Jeep.Jumped through hoops for us!
by Devyn on 05/04/2021Not going to lie, I gave Mark a tall order to fill! I asked for a 2021 base model Forester on Tuesday and wanted it by end of business Friday. Mark and the rest of the team hunted down a vehicle for me and had it there in the time frame I… was looking for! Definitely will be doing future business with Austin Subaru and referring many friends to Mark! We are so happy with our experience and our purchase!My assessment of the purchase.
by New 2021 Forester on 04/23/2021I very recently bought a new Subaru Forster from my local dealership, Austin Subaru. I decided to trade up from my 2019 because of an offer I got from Subaru. At every step of the way my sales team was efficient, cordial and… straightforward. My direct contact, Jason, was incredibly good at giving me premium service. He personally delivered my new 2021 Forester to my home and handed me the keys. Even the person who helped me through the paper work was great. Not a glitch anywhere. This is the third Subaru we've purchased from Austin Subaru and we're about 99% likely to go right back to them the next time we need or want a new car. Also, knowing how good their service facility is makes buying a new car there downright comfortable. Well done! Also, they make a great cappuccino.New Subaru Purchase
by Ed Astrich on 03/03/2021Best and most experienced dealership we've ever been to.Austin Subaru
by David Neely on 12/25/2020A no-hassle, no-pressure, cordial buying experience. Clayton Lajaunie was especially accommodating throughout the entire process!Always a Great Experience
by TexasTaz on 12/22/2020John Martinez is the only one to buy a car from. Very attentive and accommodating. The only negative is all the side pitches for "extras".Extremely Satisfied
by Great Experience on 10/09/2020Impressive coordinated team.Exceeded every expectation!!!!
by ValB on 09/23/2020Jade exceeded every expectation by a mile! I am so happy with my purchase!!!Austin Subaru
by MBAM on 08/04/2020I am very grateful to Jade and the sales manager who stepped and went beyond anything expected to find me the vehicle with all the safety features I wanted for my daughters's new vehicle. Delivered to my door at my convenience. We both love… our Subaru Forrester. Way to Go!My 1st Subaru
by CarenV on 07/21/2020I had been leasing from Honda for the past 15 years, and Jay and Tony at Austin Subaru were great highlighting Subaru and why it would make sense to switch to a Crosstrek. I'm super happy with the car, and would recommend to anyone to go… talk to the guys at Subaru before leasing a new car in Austin.Love my Crosstrek
by Rebecca M on 07/11/2020Originally came in to test drive an older Crosstrek, which I did, and decided I wanted a newer vehicle. Bought a 2019 with lots of great add ons. I’m very happy with my purchase and the staff was knowledgeable and friendly. Attended a… session a few weeks later with a gentleman who showed me how to make some adjustments that would benefit my driving style. I am so happy I got into a great vehicle that very well could be my last.Great experience
by Great experience on 06/02/2020My husband and I had a great experience with this dealership, everyone was very proactive and helpful.Ascent
by Stephen Monti on 05/29/2020Excellent information about options, service and financing. No pressure to upgrade. Sales rep practiced social distancing and used a mask at all times. The overall situation in the dealership, however, was mixed.First Time Subaru
by jw35 on 05/21/2020updated 05/29/2020Great low stress experience. Salesman was wonderful, friendly and low key. Glad to be a first time Subaru Forester owner. Would definitely purchase from this dealer again!Excellent service, friendly people
by Kay on 03/29/2020This was my first experience buying a car by myself. I was nervous and afraid I'd make a bad decision. But my salesman was Jason. He was great. The whole experience was so unexpected! Jason listened to me, explained everything about the… car, took me on a test drive, and walked me through each step of the decision. Then Sonny (I think that was her name) walked me through options of things I could add to my car. Danny walked me through financing. All delightful people. Oh yeah, I love my new Forester! Thanks, everyone, for giving me such a wonderful experience.Kay, we can't thank you enough for shopping with us! It makes us beyond proud to know that Jason and the team delivered a flawless experience. After all, we believe that buying a new vehicle should be enjoyable and exciting! Congratulations on the awesome new ride and take care. -The Team at Austin Subaru
Subaru Crosstrek
Subaru Outback
Subaru Forester
Ford Escape
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About our dealership
Locally owned and operated – We’re All About Austin! Come visit Austin Subaru, where we are known for our community involvement and outstanding customer satisfaction.
• Proud partner of Austin Pets Alive! helping to keep Austin a no-kill city
• Market-based pricing – Simple, straight-forward, and honest.
However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. Visit us online or on social media to see all of our community outreach!
We hope you’ll consider Austin Subaru for your next car. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership. Find the car buying experience you deserve at Austin Subaru.
What sets us apart
To show our appreciation for the friends that have become our loyal customers, we make an extensive effort to support worthy local causes. We have donated time, money, and resources to nonprofits including a partnership with Austin Pets Alive!
Austin Subaru is currently the largest supplier of pre-owned Subarus and official Subaru parts in Texas. We also have the #2 Subaru mechanic in the nation on our staff.
Our Continental Cafe stands above the rest. This free amenity serves Service and Sales customers alike, offering a full-time barista to craft your favorite coffee beverage. Lattes, Americanos, Cold Brew, and more! We also offer snacks and pastries.
Our entire facility is dog friendly. We not only allow but encourage you to bring your pup! We have treats available for them and can even get them a pup cup from the complimentary cafe, just like Starbucks.
We offer a variety of monthly specials to our customers. These can be located on our website under "New Vehicles" and "Offers and Incentives". Regardless of your situation, let us assist you in finding the perfect new set of wheels.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Thank you for letting us know how your experience went with Sam! We'll be sure to pass your amazing feedback along to her. Congratulations on your new vehicle, we really hope you are loving it! :) - The Team at Austin Subaru
by The Team at Austin Subaru on 06/10/2022