Vandergriff Hyundai
Customer Reviews of Vandergriff Hyundai
Review type:
Purchase with no drama and low pressure....
Best Service Ever!!
by Todd Raymond on 07/19/2024updated 08/06/2024Best service advisor. Ever! If you're lucky enough to get Mercedes Rodriquez, just know she'll take care of you! She was the most professional; thorough; attentive service advisor I've ever had.Purchase with no drama and low pressure....
by Happy customer from 3 hrs away on 07/17/2024We got a great price and our car was delivered on-time and exactly as we wanted it and at the offered price. There was never any hard sell or "ganging up" where multiple levels of sales people kept handing you off like other dealers we… visited. This is the way car buying should be.Please Read
by Dana on 03/18/2024The service dept damaged the body of my vehicle and refuse to fix it. Make sure you take pictures of your car before it enters the service dept. Poor customer service! I will never return to this dealership for any reason.Amazing customer service from Mark Hallock
by Steven W Thomas on 03/09/2024Attention to detail on all fronts. Listens well Mark Hallock was amazing and it all was hassle free!Charges without previous notice
by Freddie Mejia on 10/30/2022I have been taking my Hyundai for the covered maintenance since I bought it in 2020. Every time they showed me a screen document with what they were going to perform in my vehicle showing some amounts for every service but for which I had… not paid anything because it is in my covered maintenance agreement. Everything was the same today EXCEPT that they performed some extra services and when I go to pick up my key and the paperwork they told me I owed $364. I don’t refuse to pay anything I owe to anybody but I got mad with them because nobody told me I would have to pay any amount out of pocket as opposed to previous times. The employee told his boss he told me (off course) and his boss believed his employee more than his customer. I would not do business with them anymore because that’s not the way to do business, it is an insult to customers.Hyundai car buying experience
by Jacob flores on 06/27/2021The car buying process here took way longer than it needed to be. Chris ours salesman was super friendly and helpful. He answered any questions I had and wasn’t pushy at all. I appreciate the fact that he was really trying to earn my… business. The only bad part about my car buying experience was the fact that everything took really long. I wouldn’t have purchased two vehicles if the staff wasn’t as friendly and helpful. I bought two cars at once. You’d think they’d try and prioritize my deal.Customer service
by Max on 06/27/2021Eric our salesman has great customer service and willing to help in anyway. Really good salesman. Would definitely buy from them againOur reputation is one of our top priorities. Your positive review is what we are always striving for!
Never disappointed!
by Diana on 06/24/2021The person who helped me is so kind! Even when he’s very young, he was so professional and helpful! Thank you, Frankie Mendez!Thank you for your positive feedback!
Nice salesman - but the rest not so good
by Lauren on 06/10/2021Wouldn’t hold vehicle for us but found out they held it for someone else. Got multiple stories and complete run around. Won’t come off even $200 for body repair that needed to be done. Was quoted interest rates and prices by salesman… and finance came back with much higher prices. Was there 4.5 hours and took waaaaayyyy to long for financing while we waited for him to eat dinner. We didn’t leave there until 11:15pm. The director knew were upset cause he held the car for someone else under the table after telling us no, but wouldn’t even come out and speak to us or explain it to us. Had 2 sales People who wouldn’t even call us back or know what was going on. Finally we got Chris Blanco, though he made a couple of mistakes, at least he was helpful, friendly, and returned our phone calls. If we hadn’t been there several hours, by the news of it I would have just walked away.Lauren, we want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. Please contact Ryan Rios at Rrios@vandergriffsales.com and we will do our best to make this better.
Vandergriff Hyundai
by Boomer on 05/29/2021Frankie , Luis , Abdullah , and Bernardo are great. Go to vandergriff Hyundai if you want to be treated rightEvery day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Love my new car!
by Elisabeth Cerre on 05/19/2021Sales was awesome, got exactly what I asked for and the new 2022 Tucson is beautiful. Cesar was helpful and amazing, setup up everything before I left and showed how everything works on the car.Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Ryan Smith!
by Bailey Davis on 05/16/2021I went to go buy a new car yesterday and Ryan Smith as the floor salesman is amazing! He’s very knowledgeable and doesn’t push you to feel like you’re trapped in a purchase. He walked with me the whole way through the process and I ended up… leaving with a 2021 palisade. He is great and I would personally ask for him!Thank you for your positive feedback, from all of us here at Vandergriff Hyundai!
New Santa Fe
by Margaret on 05/15/2021Like my salesman Edwin freeman very belpfulThank you for your positive feedback!
Typical car salesman playing typical salesman games
by Josh on 05/13/2021Not bad but not great.Thank you, Josh, for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact Ryan Rios at Rrios@vandergriffsales.com and we will do our best to make this better.
Awesome
by Mat Hernandez on 05/02/2021They are very friendly and polite. Their service was great very well manard.Thank you for your positive feedback, from all of us here at Vandergriff Hyundai!
Great Job!
by Kerri McGilvray on 04/30/2021I have been a Hyundai driver for years and after having my last dealership do nothing to help locate the car I wanted I decided to shop elsewhere. Suzette was an amazing sales lady, answered all my questions, and got me into my new Tucson… quickly! Bernardo in finance was beyond amazing! He got all my paperwork and helped me to the additional coverage I needed with no problems and it only took about 20 minutes! All in all the dealership was friendly, courteous, clean, and well stocked. You have gained a customer in me and my family!Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Great dealership
by Hewitt on 04/23/2021Willing to work with you to get the best deal possible.Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Great Staff
by Bubbahaswon on 04/17/2021Excellent experience with the staff. They worked with me on a fair price and good deal for my trade.Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Lifted Truck Purchase
by Bobby P on 04/07/2021The process started with Ms Suzette Samm who was extremely easy to work with and the Finance Team was amazing!Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Alec is a great salesman.
by Lydia Spitz on 03/30/2021When I arrived Alec came with a smile on his face. He knew what I was there for so he grabbed the keys and pulled the Tuson around and off we went for a test drive. After we settled on a price and the rest is history...I drove off into the… sunset.Thank you for your positive feedback, from all of us here at Vandergriff Hyundai!
Great Deal on Used Car!!
by Chuck12 on 03/26/2021Chris Fredericks is a very professional and courteous salesman to deal with. Will definitely purchase from Vandergriff Hyundai again!!! A++++++++Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Hyundai Palisade
Hyundai Elantra
Hello, Jacob. We appreciate your feedback. Our goal is to make the purchase process easy for our customers, and we're sorry that your visit took longer than expected. We would love to speak with you further about this. Please contact Ryan Rios at Rrios@vandergriffsales.com and we will do our best to make this better.
by Vandergriff Hyundai on 07/01/2021