Customer Reviews of AutoNation Ford Arlington
Review type:
New truck
Excellent Service!
by BDiemer on 04/11/2023My purchase was smooth and easy. They worked with me while purchasing a vehicle from out of state and made the process stress free. Friendly and professional staff and excellent follow up after the sale. I highly recommend.Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Jenny the Service Advisor
by Zonergirl47 on 04/03/2023Although we started out rocky in our initial meeting Jenny got me in, got me a ride home, got a car to pick me up when my car was done and made sure my FPR was applied.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Ford edge
by Qchief76063 on 03/20/2023Every thing was handled professionally and quickly. I was kept notified of all actions needed and accomplished. No problems noted.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
First service on vehicle
by MTACkno on 03/20/2023This was my first vehicle service on my F150 that I purchased at AutoNation, and it was a great experience! Very professional and knowledgeable staff there. I was pleased with my afternoon there.We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Five Star Experience
by David V on 03/18/2023From my longtime salesman Ricky Jessup to the finance manager I highly recommend AutoNation Ford Arlington. The quality of the pre-owned vehicle I purchased was refreshing to see. The finance manager was professional and friendly. Cool guy.… Great experience and exactly what I have come to expect from AutoNation Ford ArlingtonHi David, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Arlington! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Service. Oil fluid tires air filter
by LindaFord on 03/17/2023Excellent. Timely. ProfessionalHello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Professional service
by Italian Bob on 03/14/2023After getting a reminder on my Ford Edge about the need for an oil change I then made an appoint with AutoNation Ford. When I arrived the staff was very efficient and professional. My vehicle was serviced in a timely manner. My rep was… Jaime Heilland who is always very friendly and accommodating.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Clutch replacement
by Timothy on 03/11/2023Peggy my service advisor was amazing. Other dealerships were saying 4 weeks to get my transmission diagnosed. She squeezed me in early on the first Saturday after I called. Other dealerships said 8 weeks to get it started. Peggy started… the next Monday. Fixed fast fixed correctlyHello Timothy, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!
Job not completed
by ScottBR on 03/09/2023Tech did the oil change but did not reset the sensors so my car and app both are sending me low oil warnings. I called my service person and left a voicemail about this issue. He has not called me back.Hello Scott, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 200-4503. We hope to hear from you.
Scheduled Maintenace - oil change, tire rotation
by Michael on 03/06/2023The scheduled appointment is always on time with David Morrison. Very friendly when I arrive, vehicle is taken back to service right away. Usually completed within 30 minutes to an hour at a reasonable price.Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Great Service & Service Advisor
by Rangers Fan on 03/03/2023Regular maintenance (oil/filter change) on my '22 Maverick and a factory recall. Service was done on time and correctly. My service advisor, Josh Hromek, is really great to work with.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
DEF leak on my 2022 f250
by jrmrick on 03/03/2023Auto Nation Ford was recommended to me by a friend who has been using them for service for months and in particular to see Peggy C to schedule my service. I did and I was not disappointed one bit. She was friendly and courteous and my truck… was fixed same day. When I need service again I will be back.Hello Rick, Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Good service
by jymmitch on 03/02/2023Friendly, fast serviceHello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Great Care for Our Mustang
by Arnold on 03/02/2023Second vehicle we've brought to Auto Nation for service this week. If we had another Ford, we'd bring it as well!Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Ford Escape
by Linda S on 03/01/2023The service department solved my problem quickly, efficiently & thoroughly.Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
Service appointment for front & rear alignment
by PaulaJune on 02/23/2023Kirk was my service rep and he was courteous and informative. There was a recent recall also taken care of while the car was there and parts were on hand. We received a call when the car was ready to be picked up and while I had a couple… of coupons I had received in the mail, there was no charge on the services. Nice surprise -- they even washed the car for me.Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
In and out
by SmoothDriver on 02/23/2023J was in and out for an oil change in no time. Always great service.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent service
by trendicott on 02/22/2023Wonderful experience,first time visiting this location very knowledgeable and helpfulHi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Regular maintenance
by blambtx on 02/21/202360000 mile service Much more expensive than thoughtHello, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
Tailgate repair
by Ford Lover on 02/21/2023The service manager was professional and respectful. She understood my issues immediately and explained to me the options I had. After choosing the repair all I had to do was sit back allow her to do her job. The job was completed… correctly and on time. I will definitely continue to be a Ford customer,,, thanks Peggy.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
jo-Lee Buncic
by JoLeeBuncic on 02/17/2023Service writer was friendly, efficient, prompt in taking care of my service needs.Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi Kaitlin, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!
by Sasha Sullivan on 07/19/2024