Customer Reviews of AutoNation Chevrolet West Amarillo
Review type:
New Vehicle Purchase
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Great service!!
by Black Tahoe on 03/23/2023Came in for an oil change and tire rotation. Great job by all. My sugar was dropping during the wait (diabetic), so I went to the Parts/Sales portion to get something out of the vending machine. A wonderfully nice lady (sorry, I did not… get her name), ran to the back and brought me out a snack and gave me some water as well. Came back and they had my vehicle ready in no time. Truly great service and helpfulness every time I go to get my vehicle serviced!Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Autonation
by Chad 313 on 03/16/2023Quick and very friendly staff.Hi, Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value. we hope you'll consider us again in the future!
Great customer service
by Brandymc on 03/10/2023Martin was very helpful and patient helping me find what I needed. Everyone went out of there way to make sure i left with the vehicle I wanted before I left.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Service review
by Sonia78 on 03/10/2023Service was awesome and they washed my Trailblazer.Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Great service
by Charlie on 03/10/2023Always the friendliest people every time. Will never go any where else.Hello, Thank you for taking the time to share your feedback wit Drive safe, and we'll see you on the road. h us.
Awful
by Bobkstone on 03/05/2023Truck has been in twice still isn’t fixed. No communication. And every time I pick it up something else is wrongHi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
2015 Journey repair
by SATISFIED on 02/15/2023Westgate in Amarillo has the best customer service. I had an issue with an oil leak on my Journey. Ann Smith kept me informed regarding the diagnosis, cost and when my car was ready to be picked up.Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Best dealership, hands down!
by Irish Rebel on 02/14/2023I bought my first car at this dealership. The process was very easy to understand and everyone from Sales to Financing walked me through each step. I will definitely be coming back next time I need a new car.Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Easy
by Cwolf0630 on 02/14/2023One of the easiest times I’ve had buying a new car. Our sales guy Joe was great and financing was fast!Hi, we appreciate your positive review about your recent experience with us! If you need more help, our team is available to talk -- safe travels!
Thank goodness for Ann!
by SonjaG_AMA on 02/10/2023My first review gives the service department zero stars. I took a chance on MLK Day to take my car in for servicing and inspection. Two service reps were either on the phone or helping other people while another guy was in the service… manager office eating lunch. I stayed in my car and tidied up a few things. Before I know it, one of the service guys is gone and the lady that was on the phone was now helping the person who came in after me. When I got out of my car and looked at her, she said, "have you been helped?" Would I be there if I had???? I then told the guy eating lunch that his staff needed to pay better attention to their customers. He went back to his burger. I then scheduled an appointment online and thankfully when I came on the scheduled day, Ann was there. When Ann is there, everything flows smoothly. I know she can't be there 24/7, but everyone else needs to be trained to emulate her.Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Robert Flowers
by Robert F. on 02/10/2023The sales people at AutoNation Chevrolet on I 40 and Coulter in Amarillo Texas works really great with my wife and I when we wanted to buy a new vehicle they took the time to give us information and answered all the questions. It was an… easy transition from start to finish I would recommend the dealership to anybody.Hello Robert, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.
Silverado
by mike kelley on 02/01/2023All of my service experience's have been good, except for the amount of time I've had to be without a truck. IN all my 66 years I've never had so many issues with a new truck. This one has been in the shop more than my last 10 combined. At… least 6 times for 4 different issues. Thank God- so far, they have been under warranty. I shudder to think what's next with this truck and how much it may cost from here out just to keep it on the road. I have no complaints about Ann-Marie or the service, they have done everything they could during these trying times of no help and no parts to work with.Hi Mike, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Service department
by Satisfied on 01/30/2023Westgate services both our vehicles and always take care of things needed and or requested and get the services done quickly and with very professional people working with us. Thanks for the good service.HI, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Damon is a gentleman
by Paula on 01/20/2023Damon showed me all the features and worked with me on what I was looking for and needing. He was not pushy and after looking at other cars I came back and purchased the car he showed me. He was kind, fun, accommodating and easy to work… with. Everyone was great and it was a stress less, positive interaction all around.Hello Paula, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review! Drive safe, and we'll see you on the road.
Keep it all Chevy
by sweetThang on 01/18/2023Great maintenance service from the dealership where we bought our Impala. The car just runs better afterwards.Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Customer
by SherriH on 01/16/2023Scheduled service quicklyHi Sherrih, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
My Purchase
by LuzMSalas on 01/14/2023Our purchasing experience was very pleasant. Sales and finance were knowledgeable in their fields.Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Oil change
by R3rhart on 01/10/2023People are fast and efficient and very pleasant to talk with. Listen to your concerns and answers to the best of their knowledgeHi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.
Service
by DeSantiago on 01/05/2023Went in for oil change, rotated tires, and new air filter.. did a great job, they even washed and cleaned my truck.. thanks....Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great price on a great American vehicle
by Stephen Clark on 01/04/2023They're going to do their best to win your business, and they have the staff, desire and products to do just that. After almost 10 years of buying only Subarus, I stopped in to take a look and left with a 2023 Blazer with a turbo; yes, I… love it and the 30 mpg combined mileage I'm getting so far. Joe Rogan, the sales person is amazing and so is everyone else... keep up the great customer service and expect referrals.Hi Stephen, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Broke down trailer put back on the road with great service.
by Matt on 12/28/2022Quick responsive and kept me informed on the progress of my repair.Hi Matt, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet West Amarillo! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Heath Knoll on 01/03/2025