Customer Reviews of AutoNation Honda 385
Review type:
Used Car Purchase
by SY on 05/10/2024
Josh Dorsey was attentive to all details in my purchase of a used vehicle. His personability is a reflection of the entire staff who treated me like a member of their family. Highly recommend this dealership for new or used vehicle… acquisition.
109 reviews
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My 2018 Honda Civic
by Thomas M. on 11/13/2018Outstanding. Noah Navarro was fabulous.Oil change and checkup
by Bobbert on 10/01/2018Oil Change and overall inspection. Quick turn around time even on a Saturday. Did not try to sell me something I didn’t need.Oil change and rattle fix
by Warrensdad on 08/22/2018updated 09/04/2018Experience went well..was promptly updated on progress in and out about what I expectedHonda EX-L w/Navigation
by palord100 on 09/03/2018Dealt with internet salesman and was mostly pleased with his efforts finding a vehicle that was what I was looking for. I purchased a 2018 Accord EX-L w/Nav. and so far am very pleased with it. Only con was the poor quality of the manual… which does not have enough detail explaining some of the set-up functions Standard equipment it great!Honda Pilot
by Meredith E on 09/01/2018Excellent. The sales consultant, Tarus Watson, was a pleasure to work with, and I would want to buy from him the future. Tarus was courteous, helpful, and exceeded my expectations.Oil change/recall service
by Service on 08/17/2018updated 08/24/2018Great service from my service man to the guys doing the work. Out in great time.Poor Quality work
by Nitin B on 07/31/2018updated 08/09/2018Both sliding doors of the van stopped functioning. Changed the break pads that made constant noise while driving.Thank you for taking the time to let us know about your recent experience. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (901) 795-5900 to discuss what we can do to help.
Car service
by Prdecoy on 08/07/2018Thorough and timely with a gratis car-washI can work while Honda works.
by Satisfied on 08/07/2018As a dual career person, I love the my local Honda service department. I can either wait for my car in the comfortable wait area or take the shuttle service to my office. I trust the quality of work and in the one instance that I had an… issue, it was resolved immediately and to my satisfaction. This recent visit was just as I have come to expect - excellent service!AutoNation385service
by bigMemphis22 on 07/30/2018I made an online appointment with John Tierney. The reception was handled quickly and efficiently and John went over the list of possible maintenance items beyond my request for an oil change and tire rotation. I waited on the work to be… done, and I was on my way out in less than two hours.Fast Transaction
by Jycmarie on 07/12/2018Sales person Jeffrey Echols was very professional, patient and attentive.Always excellent service at AutoNation Honda 385
by Gerry Peak on 07/09/2018When my Honda Accord failed to start, I had it towed to AutoNation Honda 385 here in Memphis. I always trust these folks with my Honda service needs. John Tiernay was my service rep on this issue, and he followed through with… professionalism in his usual manner. I appreciaste this dealership and the great work they do.Personal, friendly customer service
by Minivan on 06/29/2018Adam knows who I am as soon as I pull up. He greets me and we talk like we’ve been friends for years. He listens and takes care of my vehicle needs. He takes good care of us!Great service
by noliver86 on 06/23/2018I dropped my car off for an oil change and to have my tires rotated. Adam is excellent to deal with. Also, the shuttle service they provide is awesome.Oil Change
by noliver86 on 05/01/2018updated 05/22/2018There was an issue with the timeline of the oil change I received. Through no fault of his own, the agent assigned to me was not able to get to my car until several hours after I arrived (he was not informed that I was his client). My… service agent and the staff at AutoNation handled this really, really well. They informed me of the problem, apologized, and were able to get my car taken care of within 45minutes to an hour. I really appreciate the quality of service I received here and will absolutely be coming back.Great Service
by Costlyy on 03/28/2018First oil change. All went fine and staff very accommodating.AutoNation Honda 385
by bob0714 on 03/26/2018Efficient service appointmentAwesome Team
by ESpears on 03/17/2018Alicia my sales person and Maurice the finance officer are top notch. They made the experience smooth and pleasant.I love AutoNation 386!
by Luisasdaddy on 01/22/2018updated 02/06/2018The team at AutoNation 386 is world class. I felt i was their family. They pulled out all the stops to make my buying experience wonderful.Honda Odyssey
by cbcchurchill on 01/19/2018Everything was perfect. We called ahead with a price offer and they had it sitting out front when we arrived. While my wife test drove the vehicle I worked on paperwork. It was an efficient experience which is what I want.We are happy you had an efficient experience with us! If you need more help, our team is available to talk -- safe travels!
We are happy you had an efficient experience with us! If you need more help, our team is available to talk -- safe travels!
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About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
by Nora Sutter on 05/15/2024