Customer Reviews of AutoNation Ford Memphis
Review type:
New Ford Bronco Sport
by Mike Kincaid on 04/11/2024Awesome experience with purchase of new Ford Broncos sport. My sales rep Sidney made the entire process simple!Great Experience
by nickgrobert on 02/01/2024Norm Gilbert is a fantastic sales rep! He has worked with me in the past as well to get me rolling in several work vans. He ensures the transaction is completely hassle-free for me as the purchaser! Will definitely use Autonation for… future purchases!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Super Sales Experience
by Lenwood on 11/28/2023The most prompt, polite sales experience that I have ever encountered. The overall experience was excellent, people and dealership.Hi Lenwood, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Pain free buying experience
by Bryan C on 11/27/2023This was a top notch buying experience at every level. I was able to preview inventory ahead of time and schedule an appointment online. The selection was reasonable and I found what I was looking for in regards to model, condition, and… price. Mallory W. was my sales person and was knowledgeable and great to work with, and Keauntae H. kept it light easy getting through finance and signatures. Both of these folks stand out as being a part of a great experience.Hi Bryan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Customer service
by R.Payton on 09/04/2023Staff was pretty professional. They were attentive to my concerns and questions.Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Good and fast
by Daniel F on 07/31/2023My rep was very thorough and didn’t waste any time.Hi Daniel, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Purchased f 250
by Outstanding on 07/04/2023Great excellent easy fast purchase at auto nation ford Memphis .this makes my second purchase from them I love the service and professional quality help you receive here at automation fordHi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
CAR purchase
by ZashaJH on 05/23/2023My salesman Jonathan was very kind and professional. He was not pushy and I felt very comfortable.Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!
disappointed
by 193839833 on 04/17/2023communication was extremely lacking and things were guaranteed that could not be guaranteed or upheldHi, we are deeply disappointed by your experience at AutoNation Ford Memphis. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (901) 209-1259 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Sales
by SgtDavis95B on 03/16/2023Good experience just took to long.Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
2023 ford f-150
by vkelley on 03/07/2023easy processHi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Great truck
by Imboden013 on 09/28/2022Jacob did a great job working with me to put me in my Ranger. Got a good deal.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Bought a car, a few days later... "blown head gasket" and then...
by Ivan Santos on 06/07/2022April 9th - Bought a car, a few days later… blown head gasket. Headache to deal with to have it fixed, expensive job. It will take weeks to fix, no towing, no loaner, and no rental. People there not accountable so not trustworthy? Run away… from AutoNation Ford Memphis if you can. If you cannot… good luck, or get religious and start praying… Now, I have no car to drive to work, and If I can’t work I have no money to pay the bank. If you can’t pay the bank… you know… this could happen to you tomorrow if you are considering AutoNation. Update 5/23 - Still don't have a car. Someone will leave a "lip-service" reply down here that will go nowhere. I called Sales back and got nowhere, their take on this issue is - "Well, your bad luck". The Service Department thinks you own a favor to them or something. They will make you beg for information. I'm thinking about suing them and/or bring media to the dealership doors and get into 6 o'clock news cycle. Not good, bad ethics and Incompetent bunch... But, you meet the general manager Dion Harrison and try to reason with. You realize why Autonation Ford Memphis is so incompetent, is the GM.Great sales services
by paulina on 02/26/2021Great services fast and excelente sales personHello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Excellent Service
by KeyunTae was so patient and on 12/17/2020updated 12/23/2020Everyone involved starting with the sells rep was very profession.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.
2006 Chrysler Crossfire Limited
by Crossfire on 10/17/2019As a novice at buying cars via internet, I feel it’s important to share my experience with “other” novices about AutoNation Memphis and, in particular, Keauntae! In short, I wish all sales professionals were as good as him! From the… initial intact through the sales process and all the way to the closing, the transaction was smooth and effortless. Keauntae even picked me up at the terminal! Wow! The car was in the condition as described in the ad. No tricks or gimmicks......just honest dealings. Would recommend any potential car buyer to seek AutoNation Memphis for their next purchase.Hi there, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Ford Memphis and we hope to be of service again in the future! Safe travels!
Great service
by RavenV12 on 07/30/2019I had recently got my drivers license. My brother referred me to AutoNation. These guys were great. Alan worked with me and he was very helpful and thorough. He helped get the car that I actually wanted. I would definitely recommend these… guys to anyone who is looking to buy a new car.Thanks so much for the warm recommendation of the team here at AutoNation Ford Memphis. If you ever need help, just give us a call. Happy motoring!
Great Collborative Sales Team
by B-Robertson on 04/08/2019Got a good deal from a team who was willing to work for my sale. No pressure, just trying all angles until we got the deal to work with my budget. Came away with the excitement and pride of a brand new ride without feeling like I got taken.… Enjoyed the experience. Thanks, Keauntae, Steve and Ronnie.We are happy you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
2018 Expedition
by Trent Wi on 01/01/2019Very cordial and professional. Met the needs to close a deal.Hi Trent, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Professional, Knowledgeable Team - Great People to Work With
by RPrice2018 on 09/25/2018The entire team was friendly, professional, & Knowledgeable. They walked me through the entire process and made it much easier for me. I would definitely recommend AutoNation Ford to anyone looking to purchase a vehicle.Autonation Ford Memphis
by T. Mitchell on 09/04/2018updated 09/11/2018Excellent buying experience. They came with No hassel and No pressure. I was able to meet Abdul and he showed me around the dealership, and was thourgh with explaining the features of my F-150.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
by Sue Tilly on 04/12/2024