Harper Volkswagen of Knoxville
Customer Reviews of Harper Volkswagen of Knoxville
Review type:
Great experience from walk-in to drive off
by New VW owner on 01/22/2025Our salesman, Steve Holmes, greeted us at the door, showed us the exact car we had seen on website and arranged a test drive on an identical car that he had warmed up for us. No pressure to buy but was offered a really good deal, explained… options to us and arranged for us to get in business office quickly. From state to finish in less than 3 1/2 hours!Harper
by Kk on 08/19/2024Excellent buying experience including superb customer service from Steve and Bob. They listened exactly to my needs without trying to push me to purchase a vehicle I didn’t need.Thank you for sharing your excellent buying experience at Harper Volkswagen of Knoxville! We're glad Steve and Bob provided superb customer service and listened to your needs. Enjoy the new vehicle!
Andy’s the man for an Atlas!
by Bill Batho on 07/09/2024Knowledgable, kind, RESPECTFUL!Thank you for reviewing Harper Volkswagen of Knoxville! It was so kind of you to share your experience, Bill.
New Tiguan
by Carl L on 08/28/2023We purchased a new Tiguan for our daughter. Our salesman Glenn Q was highly knowledgeable and very easy to work with while making our decision. The whole staff at Harper Volkswagen was professional and streamlined the entire experience for… us.Carl, we're glad to know that Glenn and the rest of our team at Harper Volkswagen of Knoxville made your Tiguan purchase a smooth one. We hope your daughter loves her new car!
Professional and Honest..Start to Finish!
by Loy Miller on 05/23/2023Harper VW is the closest Volkswagen Dealer to my home. Thank Goodness it was. Oddly, I had seen their car inventory on another website. Within a short time I was contacted by Dustin White, who from start to purchase spent the time to fully… satisfy my questions and requirements. After searching for a particular model of a different manufacturer I had gotten disappointed by the dealerships adding thousands of dollars to the price for “market adjustment”? I stopped by and met with Dustin, from the beginning showed me the MSRP and what the bottom line was…NO Added Charges that I did not want. So after 45 minutes discussing the car and price, I placed a $500 hold on the car that hadn’t shipped yet…sight unseen based on the trust established and price confidence. Over my lifetime of purchasing vehicles (cars, motorcycles, Motorhomes), none have gone as smoothly and without delay as this VW Tiguan purchase. The Dealership’s processes and reliance on their sales personnel and product Quality shines through as a beacon of Excellence. We are very proud of our VW and feel we were treated fairly at Harper. I personally recommend this Outstanding Dealer, not only because of my flawless purchase…but because of the site wide courtesy and professional experience extended to customers and would be Buyers.We're honored to have earned your recommendation, Loy! Dustin and our team at Harper Volkswagen of Knoxville are committed to providing a transparent and enjoyable car-buying experience. We greatly appreciate your trust in us for your VW Tiguan purchase and look forward to serving you again in the future. Thank you for sharing your thoughts on our dealership's processes and product quality.
very good experience
by cmworley1962 on 08/28/2014Very positive experience. Found the used Passat TDI I wanted online, drove 2.5 hours from NW ATL to purchase. Harper's price was MUCH more reasonable than any metro ATL dealership. Very professional process, never informative. Highly… recommend.Howell Purchase VW Passat SEL TDI
by 53787c on 10/04/2013updated 08/02/2025Wonderful sales experience with Lynn
We're pleased to hear that Steve made your experience at Harper Volkswagen of Knoxville efficient and pressure-free, ensuring you received a good deal. Enjoy your new VW and thanks for choosing us!
by Harper Volkswagen of Knoxville on 01/23/2025