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Harper Volkswagen of Knoxville


9901 Kingston Pike, Knoxville, TN 37922 (map)
Today 9:00 AM - 5:00 PM
Sales Rating
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Yes (4) No (0)
Service Rating
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Dealership Sales Review

5 out of 5 starssales Rating
Professional and Honest..Start to Finish!
Written by Loy Miller on 05/23/2023

Harper VW is the closest Volkswagen Dealer to my home. Thank Goodness it was. Oddly, I had seen their car inventory on another website. Within a short time I was contacted by Dustin White, who from start to purchase spent the time to fully satisfy my questions and requirements. After searching for a particular model of a different manufacturer I had gotten disappointed by the dealerships adding thousands of dollars to the price for “market adjustment”? I stopped by and met with Dustin, from the beginning showed me the MSRP and what the bottom line was…NO Added Charges that I did not want. So after 45 minutes discussing the car and price, I placed a $500 hold on the car that hadn’t shipped yet…sight unseen based on the trust established and price confidence. Over my lifetime of purchasing vehicles (cars, motorcycles, Motorhomes), none have gone as smoothly and without delay as this VW Tiguan purchase. The Dealership’s processes and reliance on their sales personnel and product Quality shines through as a beacon of Excellence. We are very proud of our VW and feel we were treated fairly at Harper. I personally recommend this Outstanding Dealer, not only because of my flawless purchase…but because of the site wide courtesy and professional experience extended to customers and would be Buyers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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Harper Volkswagen of Knoxville on 05/24/2023
Dealer Response
We're honored to have earned your recommendation, Loy! Dustin and our team at Harper Volkswagen of Knoxville are committed to providing a transparent and enjoyable car-buying experience. We greatly appreciate your trust in us for your VW Tiguan purchase and look forward to serving you again in the future. Thank you for sharing your thoughts on our dealership's processes and product quality.
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