Johnson City Honda
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Customer Reviews of Johnson City Honda
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by aburgner on 08/30/2018Great place to buy a car. The lot didnt have a black car which is what I wanted. They did a great job in finding me one.Very good experience
by CarBuyer on 08/20/2018My recent car-buying experience at Johnson City Honda was very positive. Once the price was settled, even though they didn't have the exact model and color I wanted, the dealership was able to locate the vehicle and have it delivered in… just a few days.Amazing Car Buying Experience!!!
by acollins1982 on 07/26/2018I recently purchased a used vehicle from Johnson City Honda. I was promptly greeted by Steven Woods and shown the vehicle I was interested in. He was very knowledgeable and friendly. He made the buying experience very nice and the process… very smooth. I will absolutely return for future purchases!Fantastic experience
by Malone04 on 03/22/2018Gary Miller is a excellent salesman. Made the buying experience so easy. 3rd person in our family to purchase from Johnson City Honda and Gary Miller.Unethical- Underhanded and Hurtful sales practices
by DONTEVENCALL on 03/16/2018I thought we bought a Honda Civic. Had it for a week and a half. Car was for my daughter before she goes off to college. They called and said to bring the car by for a detail and to sign a document that was a formality. This was a flat… out lie. They tried to sneak in a 50$ a month increase in payment for the 84 month contract. Also increased the interest by 3x. This is after credit had been run and all documents signed. My daughter was heart broken. Not so much as an apology. They gave me back the title and car that we traded in and I moved the groceries I had in our new car back to the old one in front of customers on their way in. Ridiculous. Scot and Ryan are [non-permissible content removed]Perfect experience
by EmmaN2215 on 04/25/2017Perfect experience with Gary! He helped me pick out the 2017 Honda Civic that was right for me! Strongly recommend!Excellent Experience
by Priam741 on 03/04/2017Keith and Holly were helpful and sailed through the purchasing process with ease. I purchased a great vehicle at a great price. The best auto dealership in the Tri CitiesPOOR CUSTOMER service when buying 2016 Car
by 2016hondabuyer on 10/07/2015Priced my new car on truecar.com, JC Honda was competitive in price compared to other dealers around. So drove out of state to buy from them. However the customer service is poor. I feel you get what you pay for. This dealership is… considered a "unit" one which means they do high quantity selling. So they are more worried about 'pushing' you through then customer service or ANY follow through. I bought a new car from them but would have rather paid an extra $500 or more to get better customer service from not only sales guys but the Managers themselves. I failed to receive all my items that were supposed to come with the new car and had left message for them. Three days later and no one ever called back to see if it was taken care of. REally? Spend over 45 minutes on phone, majority of time on hold to get problem rectified. They were not upfront and honesty about the mistakes they made and letting things fall through the cracks. If you want to customer service and don't mind the aggravation to get a slightly better price deal then you can try here. I feel I should have taken their quote and had a 'nicer' dealership match it!!! I would NOT recommend this place!!!!2013 Honda Civic LX
by martinezl on 08/11/2015We just bought a 2013 Honda Civic LX with low miles. Jimmy Moore did a fantastic job working with my husband and I and helping us make the right choice within our budget. He was not pushy and was very honest. We saw the car the day they… brought it in on trade. A sales manager quoted a price but we had nothing in writing. They honored the sales price when we came in to purchase and gave us an incredible deal! They honored our budget and did whatever the could to keep us within those limits. We will definitely be returning in the future!shady!
by reesecup7 on 01/27/2015This place is horrible! Went to buy my son a new car before he left for basic training and that was a mistake. They were having some difficulty with the bank going back and forth, at 8 pm and instead of saying we will need to work on this… more in the morning they went ahead and had us sign all paperwork and fast forward a full week later called us and told us we didn't have a loan! Really a full week people? Terrible customer service I will never step foot back in this dealership. And they also deal with Chase bank who flat out told us my son would not be getting paid while he was in BASIC training! You all need to check yourself! NEVER NEVER will Johnson city Honda or Chase bank EVER get my business!!!!!Great Experience
by wmcelravy on 11/15/2010We had a great experience buying our CRV from JC Honda. Joe and the gang were great and our salesman Chad Lewis did an Awesome job of keeping everything going! Thanks Joe and Chad! I would recommend to anyone!JC honda is First-rate
by liljane on 10/06/2010I am a first-time Honda buyer (after having American-made cars for 30 years). I am satisfied with my new Accord and highly recommend Johnson City Honda and sales associate Phil Maupin. My husband and I did not feel pressured and Mr.… Maupin answered our questions and treated us very well. We had a great experience.JC Honda Review
by jcamcrz on 09/24/2010I just purchased a new CRZ on 9/22/10 and I must say I really enjoyed my shopping experience at Johnson City Honda! My salesperson, Bennett Loparo, was wonderful! Not only was he very patient while awaiting my decision but he was fun to… work with and that's definately hard to find these days. He answered all my questions with expertise and really made my husband and I feel comfortable and excited in our buying decision. I understand why he has all those awards on his desk and I say they are well deserved! Take it from me everyone, Bennett will take care of you and will do everything he can to make sure you leave there with a smile on your face, going above and beyond what you'd expect. I look forward to doing business with him and Johnson City Honda again in the future. ps: The Finance department was wonderful as well! I'm really bad with names so forgive me if I'm wrong but I do believe his name was Ryan. He was very efficient with all that paperwork, very courteous and a pleasure to work with as well!Excellent Service & a Great Car
by cjennelle on 09/07/2010I just bought my new 2010 Honda Accord on 9/7/10. I am so pleased with the experience. My salesman, Seth Church, was professional and his no-pressure treatment was very much welcomed. He did a great job. Also, Steven Brobeck did a… wonderful job wrapping up the paperwork. Very efficient and friendly. I bought my first Honda in 2000 from Johnson City Honda. I still have it (434K miles), but I am ecstatic with my new Accord. Thanks, JCH! Charlotte JennelleWill be back
by dcobler on 07/02/2010I recently bought a used Honda Pilot from Johnson City Honda. The salesman, Quintana Hughley, was by far the best salesman I've ever dealt with (and I've bought two vehicles there before). He took it on himself to clean my vehicle ( a… second time) because it wasn't done to his satisfaction the first time. He was cleaning my carpet in 90 degree heat and didn't complain at all. He was top notch all-around... easy to talk and didn't try to push me into a sell. He was excellent. My overall opinon of the this dealership is good as can be illustrated by the fact I've now bought three vehicles from the them... and there is a total of three Honda dealerships within an hour's drive of my home. They have consistantly had the best prices and best trade in allowance. I'll definately go back for my next vehicle.best ever
by dcable56 on 06/28/2010Johnson City Honda is the best I have every been in. Max Hrenda is the kind of sales man they need to clone he know the cars what is on them how they run and all of the extras that make you really want the car the finance department is… great tony is good at his job and makes you comfortable while doing all the paper work GREAT JOBI love my Accord, and I love the service the sales team showed me.
by accord4life on 06/15/2010Very smooth transaction... I went in with an 08' Accord. Came out with a new (more loaded) 2010.. only $25 bucks more than I was paying !!! Thank you Johnson City Honda... The Other dealers would not match your deal...I tried... And… thank you Chad, I might take you up on palying golf one day.Do Not Buy a Car from this Dealership!! Especially if you're female!
by hondadriver6 on 05/26/2010Apparently Johnson City Honda is selling so many cars, that they don't need to concern themselves with customer service, honesty, respect or even minimal manners. Please don't help them continue this. i would drive a Ford before i'd buy a… car from Johnson City Honda. Here's the way Johnson City Honda treats loyal Honda owners: I contacted Johnson City Honda about the possibility of leasing my 6th Honda. (My daughter is currently driving her 2nd Honda so we have been a loyal Honda family since 1987.) I told Phil the salesman that i was interested in a new Civic and told him the monthly payment i was interested in and asked him to check my credit and see if it was doable. He encouraged me to come in and i told him i was not interested in coming in until we knew if the deal i was looking at was doable. He called me back about an hour later and told me it was and to come on in. When i got there, the first price they quoted me was about $120 more than where i needed to be. i told Phil, once again, that i was not interested in bartering and that he needed to go back to his "money man" (Jason) and bring me the lowest price and then i was going home, either with a new car or with my old car. (Which i was perfectly happy to keep.) Then he came back with an acceptable monthly payment. I loaded up my new Honda and went home. Four days later, Tony, the "finance" guy called me at work to tell me that i needed to come in and sign a new contract because the interest rates had changed. i asked him what that was going to do to my payments and he said it would raise them $80 a month. i told him i was not doing that. he said he'd get with Jason to see what they could do. when is spoke with Jason, he said i needed to come in and sign the new contract and pay $80 a month more or bring the car back. i told him i'd bring the car back. When i got to Johnson City Honda later that day, and questioned him about how they could do this, he went on and on about it was all the bank's fault, i shouldn't be upset with them. i reminded him that Johnson City Honda is the one who quoted me the monthly lease amount and told me i was approved, not the bank. Interestingly, the new payment was exactly the same amount as the first number they gave me when i was making the deal. i believe that their goal is to get you in the car at the price you want to pay (bait), let you drive the new car around for a few days, and then have you come in and redo (switch) the loan at the price they wanted in the first case. I suppose their thought is that you'll like the new car so much that you'll agree to anything to keep it. Don't think that the Owner, Joe, will offer any customer service or assistance either. He's much too concerned with taking up for Jason to be concerned about his customers. And if you dare to suggest that you're quite certain Jason would not have talked to a man or treated a man the way he treated me, (and i'm quite sure that's true) that will really make Joe angry. So, to make a very long and upsetting story short, beware, be warned. i have dealt with many dealerships in the past, about 4 as i recall and in fact, bought my very first Honda from Johnson City Honda when it was owned by someone else in 1987. i have never been treated with such disrespect and downright professionalism by any business and certainly never a Honda Dealership. And all because i happen to be female and dared to simply question them about my transaction.Thank You JC Honda!
by bobby_gray on 02/25/2010I recently purchased a 2004 Honda Pilot from Johnson City Honda and I had a great purchasing experience. The staff was excellent and my salesman was terrific as well. He was very knowledgable and also very kind. I also had a chance… to meet the owner Joe Trujillo whom was very nice. I told Joe what I needed in a vehicle and the price range I needed to be within and Mr. Trujillo put me with a salesman who was able to find me the perfect vehicle at a price a could afford. The whole process was quick and easy. All the paperwork was explained to me in great detail so that I was able to understand every aspect of the deal. Thank you Mr. Trujillo for your kindness and for finding me the perfect vehicle for me and my family. I am truly appreciative and my family is also. The whole staff at Johnson City Honda should be commended for such great work. Thank you very much and I will be sure to send friends and family your way. P.S. I love my Honda!!!! Thank You, Satisfied CustomerThank You Tracy!!
by bobby_gray on 02/10/2010I recently purchased a 2010 Honda Insight Hybrid from Tracy Haynes at Johnson City Honda. I really like the fuel efficiency of the Insight and also the fact that it's good for the environment. I did alot of research prior to my purchase… but Tracy was able to explain the fine points that I was missing and very well I might add. He was very knowledgeable in the product and just a very well spoken young man. If I was asked to rate my overall experience at Johnson City Honda on a scale of 1 to 10 I would give Tracy a 15. He did a terriffic job. I think what I liked most was the fact that he didn't put any pressure on me at all. Other dealerships I've been to in the past had salesmen who we're like maniacs in that they would act like if I didn't purchase a vehicle life as we know it would end so Tracy thank you for not putting any pressure on me and your kindness will not go unrewarded. I have already recommended Johnson City Honda and Tracy to all of my friends and relatives and will in the future as I plan to be a lifetime customer of Johnson City Honda. Thank you Tracy and Thank You to the entire staff of Johnson City Honda.Tracy Haynes
by hdntn on 12/31/2009Looking to find a car, I explained to Tracy my situation. I already knew what I wanted to try out and did without any pressure from him. He let me go at my own speed and answered all my questions. I did research before going in cause I had… been out of the new car purchase arena since 1986. This gentleman went above and beyond the call of duty throughout the whole process from beginning to end (even after the sale; days and weeks later). Yes, there were some differences during the buying process but that's when Tracy stepped to the plate and did what he could to help both of us. I got most of what I requested but not all. I'm satisfied and would recommend Tracy highly. I purchased a White 2010 Accord EX Coupe Automatic w/Tan Cloth interior. The only one on the lot. No other Dealer within 200 miles had one.
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