Customer Reviews of Rusty Wallace Chevrolet
Review type:
A++
by Ali8454 on 02/10/2025updated 02/18/2025Fast and friendly serviceDisappointed
by Jeffrey on 11/11/2024It doesn’t pay to make an appointment because everyone I have ever had one it still takes a minimum of an hour and a half to complete. This last appointment was to have four new tires put on and an alignment and it took four hours and I had… a 10:00 appointment.Thank you for sharing your experience with us. We understand that waiting times can be frustrating, especially when you’ve made an appointment. We appreciate your feedback regarding the service you received while getting your tires replaced and alignment done. If there's anything further you'd like to discuss or if you have more details to share, please feel free to contact us at Rusty Wallace Chevrolet. We aim to improve and provide a better experience for our customers. Sincerely, The Rusty Wallace Chevrolet Team
Terrible
by Trump2020 on 11/09/2020Horrible service. I had an issue with my new truck. Was promised a loaner and service since vehicular was under warranty. The day of my appointment was told no loaner and that I could sit and wait to see if one showed up.Dear Trump2020, We cannot find you in our records and would love to learn more and get to the bottom of this. Can you please contact Blake Grantham at 865-259-7509? Thanks so much.
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Mark Troutt
General Manager
Thank you for your wonderful feedback! We're thrilled to hear that you experienced fast and friendly service at Rusty Wallace Chevrolet. We strive to provide the best for our customers, and we look forward to seeing you again soon! Sincerely, The Rusty Wallace Chevrolet Team
by Rusty Wallace Chevrolet on 02/18/2025